Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

271 Reviews

97% Would Recommend
Latest Review about 8 hours ago

Reviews


TS
Todd S.
River Ridge, LA
RAM 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2017 Category: Service
Todd said this business was friendly, and timely with their service.
This review was collected via phone interview by Customer Research Inc.

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Tim R.
River Ridge, LA
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2017 Category: Service
Tim said this business let him know what was going on and they explained everything. It was really helpful. They wrote down the vehicle's mileage and when it was due back. He plans to be back.
This review was collected via phone interview by Customer Research Inc.

JB
John B.
Harahan, LA
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2017 Category: Service
John said the business is wonderful, the people are professional and personable.
This review was collected via phone interview by Customer Research Inc.

MJ
Margreth J.
River Ridge, LA
Lincoln Navigator
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2017 Category: Service
Margreth said the business was very courteous and the work was fine.
This review was collected via phone interview by Customer Research Inc.

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EBONIE P.
River Ridge, LA
Chevrolet Camaro
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2017
Excellent customer service
Great customer service ..... quick services also.... I will return

AL
Alec L.
New Orleans, LA
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2017 Category: Service
Alec said the business is quick, courteous, and professional.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
Harahan, LA
Chevrolet Cruze
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2016 Category: Service
John said they were honest and helpful. He trusted them.
This review was collected via phone interview by Customer Research Inc.

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Adam S.
New Orleans, LA
Saturn Vue
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2016 Category: Service
Adam said this business did a great job and they were quick. They were knowledgeable about the vehicle.
This review was collected via phone interview by Customer Research Inc.

CD
Charlie D.
New Orleans, LA
Chevrolet Silverado
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2016 Category: Service
Charlie said they were very professional. They fixed what was needed for a good price.
This review was collected via phone interview by Customer Research Inc.

MJ
Mary J.
Harahan, LA
Chevrolet Impala
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2016 Category: Service
Spoke with Lenora. She said she is very happy with this business and this is the only facility she takes her vehicle to. She has never had any problems, they do really good work and they are close to her house.
This review was collected via phone interview by Customer Research Inc.

RJ
ROY F J.
Harahan, LA
Ford Edge
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2016
Power Brake Booster
Fast, Friendly and Fair Service, great first time experience.

JC
JOY C.
Harahan, LA
Mazda MPV
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2016
Tune Up, Oil change
Quick service.

JP
JOHN P.
River Ridge, LA
Chevrolet Suburban
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2016
First rate service
Highly recommended. Professional and friendly. I am happy to have found Gene's Automotive!

PW
Paddie W.
Metairie, LA
Saturn SL1
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2016 Category: Service
Paddie said the business provides a good, dependable and nice service.
This review was collected via phone interview by Customer Research Inc.

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James S.
Louisiana
Chevrolet Suburban
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2016 Category: Service
Spoke with James. He said the mechanic is fair, honest and he does a good job, especially with older vehicles. The vehicle is always done when they say it will be done and if the mechanic finds something else while working on a certain repair, he calls him right away. He tells him what the repair should be and asks for permission to continue with the repair. Also, he schedules a time that the repairs can be done. The mechanic really goes above and beyond to make sure his vehicle gets repaired. The experience is always excellent. He will not take his vehicles to any other mechanic.
This review was collected via phone interview by Customer Research Inc.

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Brian N.
Kenner, LA
Chevrolet Silverado
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2016 Category: Service
Brian said he is happy with the good service he received.
This review was collected via phone interview by Customer Research Inc.

RF
Richard F.
Harahan, LA
Jeep Wrangler
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2016 Category: Service
Richard said the business was very fair.
This review was collected via phone interview by Customer Research Inc.

FP
Frank P.
Harahan, LA
Chevrolet TrailBlazer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2016 Category: Service
Frank said they are very good and they do what they say.
This review was collected via phone interview by Customer Research Inc.

AC
ANGELA C.
Metairie, LA
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2016
Awesome service!
I brought in my car for an oil change (because they sent us a free coupon in the mail welcoming us to the neighborhood) and the service was fast and professional. I highly recommend this place and I will definitely be returning for any car repairs needed!

GL
GREG L.
Metairie, LA
Chevrolet Blazer
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/14/2016
Still having issues
The people at Genes are always wonderful to work with. They are very accommodating. My only problem is that I have brought my truck in twice already to fix a problem, spent about $6,000.00 and I still have the problem. However, everything else they worked on is fine. My Blazer is still stalling out at about 30 MPH. I am trying to bring it back for a third time, but money and time is tight. Greg
David G. from Gene's Automotive Inc. responded on 10/14/2016

Greg, we are sorry to hear about the continuing problem with your 1978 Blazer.  Please bring it by when David is in the shop and y'all can go drive it together so you can get it to stall. Please call us when you plan on bringing it so we can be sure the two of you can test drive together so we can take care of the problem.  We appreciate your business and your honest straight forward review.


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