Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

271 Reviews

97% Would Recommend
Latest Review about 16 hours ago

Reviews


KM
KELLI M.
Destrehan, LA
GMC Sierra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2016
Excellent service always!
Stopped in for oil change, tire rotation and repair of broken door latch. David's crew had my vehicle completed and ready to go in just a couple hours.

BB
Brent B.
River Ridge, LA
Ford Escape
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Overall Rating 1/5rating 1rating 1rating 1rating 1
03/30/2016 Category: Service
Brent said the vehicle is a total lemon. They reset the computer but it's still acting up and they can't program the time on it. The computer is unreliable and has to keep taking the vehicle back. It's still under warranty and needs to changed. Robert is reliable and very helpful overall.
This review was collected via phone interview by Customer Research Inc.
David G. from Gene's Automotive Inc. responded on 04/04/2016

We investigated your computer issue and our records show that we did a complimentary oil change on your vehicle. We are sorry that your vehicle is having computer issues but it seems like this problem was pre-existing and had nothing to do with a simple oil change. We suggest that you contact the company in charge of your warranty so you can have it fixed or changed. We strive for excellence in our services so we were disappointed with your one star rating for our shop review. We value your business and hope that we can continue servicing your vehicle.


LL
Louis L.
Harahan, LA
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2016 Category: Service
Louis said this business does good work. They did a good job and he is very pleased.
This review was collected via phone interview by Customer Research Inc.

JH
Jay H.
NEW ORLEANS, LA
Ford Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2016 Category: Service
Jay said he knows there are problems with his vehicle but the employees at this business were very honest and forthcoming with it.
This review was collected via phone interview by Customer Research Inc.

KF
Keiffer F.
Louisiana
Chevrolet Tahoe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2016 Category: Service
Keiffer said they did a good job. He was in and out and the price was lower than he thought it would be, it was great.
This review was collected via phone interview by Customer Research Inc.

JL
Jason L.
Metairie, LA
Hyundai Azera
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2016 Category: Service
Spoke with Amber. She said Jason is real happy with the service and with the suggestions he gets from this business.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
Harahan, LA
Chevrolet Cruze
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2016 Category: Service
John said the business does excellent work. They are fair and honest. He has gone to them for years and would recommend them to anyone.
This review was collected via phone interview by Customer Research Inc.

ER
Elizabeth R.
Metairie, LA
Nissan Versa
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/25/2016 Category: Service
Elizabeth said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

JK
John K.
Harahan, LA
Chevrolet Tahoe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2016 Category: Service
John said they did the work fast, they did it good, they treat him well and they did a good job. It didn't take long for the repair job.
This review was collected via phone interview by Customer Research Inc.

KK
Kreg K.
Westwego, LA
Nissan Xterra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2016 Category: Service
Kreg said the employees did good work.
This review was collected via phone interview by Customer Research Inc.

DD
David D.
Harahan, LA
Ford Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/13/2016 Category: Service
David said this business did a good job. It was not perfect but it was good.
This review was collected via phone interview by Customer Research Inc.

AB
Albert B.
Harahan, LA
Honda Odyssey
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2016 Category: Service
Albert said this business did a good job. They are up front and honest.
This review was collected via phone interview by Customer Research Inc.

PP
Philip P.
Baton Rouge, LA
Ford Expedition
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/06/2016 Category: Service
Philip said he wanted this business to call him with a price before the repair was done. They did the repair and called him when they were finished with the cost.
This review was collected via phone interview by Customer Research Inc.

AL
Alec L.
New Orleans, LA
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2016 Category: Service
Alec said he received prompt, good service from this business.
This review was collected via phone interview by Customer Research Inc.

MC
Matthew C.
Louisiana
Jeep Wrangler
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/18/2016 Category: Service
Matthew said this business did a very good job and they were inexpensive.
This review was collected via phone interview by Customer Research Inc.

RM
Robert M.
New Orleans, LA
Chevrolet Silverado
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2016 Category: Service
Robert said the employees at this business always take care of his vehicle needs.
This review was collected via phone interview by Customer Research Inc.

EW
Elvira W.
Kenner, LA
Chevrolet Lumina
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2016 Category: Service
Elvira said the employee at this business was courteous and kept her informed about her vehicle. She said she was glad he was able to repair it since there were no other businesses available.
This review was collected via phone interview by Customer Research Inc.

KB
Kaitlin B.
Philadelphia, PA
Chevrolet Impala
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2016 Category: Service
Kaitlin said this business provided great service and gave her a very good deal.
This review was collected via phone interview by Customer Research Inc.

KL
Kristan L.
Metairie, LA
Toyota Sienna
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/25/2015 Category: Service
Kristan said they are really good. They do a good job.
This review was collected via phone interview by Customer Research Inc.

JA
Jack A.
Harahan, LA
Toyota Highlander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/25/2015 Category: Service
Jack said he had a good experience with the business. He has used them for a long time. They do a good job.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 141 - 160 of 271 in total