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Genesis Of Virginia Beach

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(53 Reviews)
93
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Score Details

5 stars
92%
4 stars
6%
3 stars
1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
2
Total ReScores™
5.0
ReScore™ Average
93
Net Promoter Score ®

Business Details

Categories
Auto Repair, New Car Dealer, Genesis Dealer
Contact
(757) 490-1111
No Business Hours Provided

Business Hours

* No Time Zone provided
3700 Sentara Way Virginia Beach, VA 23452
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Sales Department's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(53 Reviews)
Write a Review
Recent Reviews
SM
gravatar
Steven M.
Oak Ridge, NC
2022 Genesis Gv80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2022
verified customerVerified Customer
10
Category: Sales
Excellent Experience
I contacted Genesis of Virginia Beach over the phone while driving back from Genesis of Gwinnett. I drove 4.5 hours to Gwinnett only to be lied to and for the sales staff to pull a bait and switch. Brandon with Genesis of Virginia Beach took my call right away, verified that the GV80 I wanted was at the dealership, processed my application and took my deposit all in the matter of 30 minutes. He even held the vehicle 4 days till I could make the 4 hour ride to the dealership. Upon arrival, I was greeted at door and the GV80 they were holding was in the middle of the showroom floor. After a quick once over and test drive, Brandon completed all the paperwork, had the vehicle detailed and had me on my way. Very positive purchase process and highly recommend Genesis of Virginia Beach to anyone looking for a vehicle.
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