ReScore Reviews™ (90)

ReScore
Overall Rating 4.733332/5Overall Rating 4.733332/5Overall Rating 4.733332/5Overall Rating 4.733332/5rating 4.733332
Original
Overall Rating 2.41573/5Overall Rating 2.41573/5rating 2.41573rating 2.41573rating 2.41573
94% Would Recommend
100% Business Response
Latest Review 35 minutes ago
Brooke B. on 02/25/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and extremely nice"
I am a college student who was rear ended on campus. I brought my car here to get an estimate and ultimately fixed. Everyone there was so helpful and patient with me. I dealt mostly with Heath and he was awesome. He explained everything fully to me and kept me in the loop with the progress. They even had my car ready a day earlier than expected! Overall a great experience here!!
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 02/20/2018
Service Type: Maintenance
Review Created: 02/25/2018 06:43 PM
Verified Customer on 02/25/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
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.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 02/20/2018
Service Type: Repair
Review Created: 02/25/2018 05:05 PM
Stephen M. on 02/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Great, friendly service as always.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 02/21/2018
Service Type: Maintenance
Review Created: 02/23/2018 04:26 PM
Verified Customer on 02/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"dfbbdf"
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Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 02/20/2018
Service Type: Repair
Review Created: 02/23/2018 02:53 PM
Joe F. on 02/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Auto Service"
Handled professionally and with good results.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 02/21/2018
Service Type: Repair
Review Created: 02/23/2018 11:27 AM
ALEX F. at Grayson Hyundai responded on 02/23/2018

Thanks for the survey. We apprecaite the opportunity to have you as our customer

Chatee B. on 02/22/2018
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Windshield wipers fallen off during rain storm"
After leaving the dealership..my windshield wiper flew off on the diver side of my window.during a heavy rain storm.I can't see anything..I could have died.. luckily I stay focused didn't panic..when to Advance Auto store on Magnolia.. thanks
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 02/20/2018
Service Type: Maintenance
Review Created: 02/22/2018 04:36 PM
ALEX F. at Grayson Hyundai responded on 02/23/2018

Thanks for the survey. We apprecaite the opportunity to have you as our customer

Linda B. on 02/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Dependability"
Tim was very polite and understood my concerns. I pulled in and he was ready for me. Was very pleased with my service. He is checking to see what could be done about a problem I had.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/20/2018
Service Type: Maintenance
Review Created: 02/22/2018 02:05 PM
ALEX F. at Grayson Hyundai responded on 02/23/2018

Thanks for the survey. We apprecaite the opportunity to have you as our customer

Robert M. on 02/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Grayson Hyundai"
I was impressed with the sales and service staff. It was my 3rd purchase from Grayson. Very pleasant experience.
Vehicle: 2017 Hyundai Veloster
Category: Service
Service Date: 02/20/2018
Service Type: Maintenance
Review Created: 02/22/2018 01:28 PM
ALEX F. at Grayson Hyundai responded on 02/23/2018

Thanks for the survey. We apprecaite the opportunity to have you as our customer

Richard L. on 02/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"our very positive thoughts at Grayson Hyundai"
We put our car in the body shop at Grayson Hyundai to be repaied. We couldn't be happier with Josh and his suport crew. Great work and attitude pleased us very much
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 02/20/2018
Service Type: Maintenance
Review Created: 02/22/2018 01:13 PM
ALEX F. at Grayson Hyundai responded on 02/23/2018

Thanks for the survey. We apprecaite the opportunity to have you as our customer

Verified Customer on 02/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and efficient"
I've never had any problems.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 02/16/2018
Service Type: Repair
Review Created: 02/22/2018 03:27 AM
ALEX F. at Grayson Hyundai responded on 02/22/2018

Thanks for the survey. We apprecaite the opportunity to have you as our customer

Verified Customer on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great company "
Fast and great service
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 02/19/2018
Service Type: Repair
Review Created: 02/21/2018 06:23 PM
ALEX F. at Grayson Hyundai responded on 02/22/2018

Thanks for the survey. We apprecaite the opportunity to have you as our customer

Verified Customer on 02/21/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good service, people are corteous"
They do provide good client care. The waiting area is acceptable but not very comfortable and a little small
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 02/16/2018
Service Type: Maintenance
Review Created: 02/21/2018 07:47 AM
ALEX F. at Grayson Hyundai responded on 02/21/2018

Thanks for the survey. We apprecaite the opportunity to have you as our customer

Christopher R. ReScore Review on 02/21/2018
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Made efforts to correct concerns"
Offered an oil change and tank of gas as a way of making some amends, and going to attempt to see what can be done to work with me on the trade in value to trade up to a new Sonata. I'm still not completely happy, especially depending on the response from manager concerning effort to trade the car in, but they at least are making an effort to make it right.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 02/16/2018
Service Type: Repair
Review Created: 02/20/2018 01:34 PM

Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Took over a month to get part in"
It took over a month to get a part in, was delayed over and over again, then estimated to not be until May, but when they started paying for a rental car because of the constant delays, it was then sped up to only 5 days before it was fixed.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 02/16/2018
Service Type: Repair
Review Created: 02/20/2018 01:34 PM
CLAYTON H. at Grayson Hyundai responded on 02/20/2018

Thank you for filling out the survey on recent experience. We will be sharing it with our management team. Someone should reach out to you shortly

Robert J. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, competent and great coffee!"
My husband surprised me with a new Sport that has so many bells & whistles it’s taking me
awhile to figure somethings out.

I LOVE my Hyundai!

Jan Joyce
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 02/15/2018
Service Type: Repair
Review Created: 02/20/2018 10:10 AM
CLAYTON H. at Grayson Hyundai responded on 02/20/2018

Thanks for the survey. We apprecaite the opportunity to have you as our customer

Daniel S. on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
Service was very professional and my work was done in a timely manner. Very pleased
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 02/15/2018
Service Type: Repair
Review Created: 02/19/2018 12:17 PM
ALEX F. at Grayson Hyundai responded on 02/19/2018

Thanks for the survey. We apprecaite the opportunity to have you as our customer

Verified Customer on 02/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"awesome service provider"
took care of the two recalls and oil change super quick
online scheduling is easy as well
Thanks.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/12/2018
Service Type: Repair
Review Created: 02/18/2018 12:25 PM
ALEX F. at Grayson Hyundai responded on 02/19/2018

Thanks for the survey. We apprecaite the opportunity to have you as our customer

James H. ReScore Review on 02/22/2018
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"tires"
We are in the process of resolving my tire problem. The appointment is scheduled for March 1.
Vehicle: 2018 Hyundai Santa Fe
Category: Service
Service Date: 02/13/2018
Service Type: Repair
Review Created: 02/18/2018 11:57 AM

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"quality "
I need more time to evaluate workmanship.
Vehicle: 2018 Hyundai Santa Fe
Category: Service
Service Date: 02/13/2018
Service Type: Repair
Review Created: 02/18/2018 11:57 AM
ALEX F. at Grayson Hyundai responded on 02/19/2018

Thank you for making the time to fill out the survey. Our manager will be reaching out to you shortly

Verified Customer on 02/17/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"na"
na
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 02/12/2018
Service Type: Repair
Review Created: 02/17/2018 06:28 PM
ALEX F. at Grayson Hyundai responded on 02/19/2018

Thanks for the survey. We apprecaite the opportunity to have you as our customer

Yvonne G. ReScore Review on 02/24/2018
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Follow up call"
My concerns were addressed and my complaints were acknowledged. Thank you.
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 02/09/2018
Service Type: Repair
Review Created: 02/17/2018 06:45 AM

Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Too much chaos "
This is not a good experience for me and I will be telling all my friends
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 02/09/2018
Service Type: Repair
Review Created: 02/17/2018 06:45 AM
ALEX F. at Grayson Hyundai responded on 02/17/2018

Thank you for making the time to fill out the survey. We appreciate your patronage. Our team will reachout to you shortly regarding your recent visit.

Jilliane S. on 02/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast service"
Great visit with fast service.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 02/14/2018
Service Type: Maintenance
Review Created: 02/17/2018 06:31 AM
ALEX F. at Grayson Hyundai responded on 02/17/2018

Thanks for the survey. We apprecaite the opportunity to have you as our customer

Displaying Review 1 - 20 of 1426 in total