Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9

(286 Reviews)

98% Would Recommend
Latest Review 11 months ago

Reviews


JD
JEANNE D.
Menlo Park, CA
Toyota Prius
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2016
Always excellent service.
Dennis runs a very fine business. I have been going there for many years. Griffin's is great.

JO
JUDY O.
Sunnyvale, CA
Honda Accord
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2015
They are outstanding in every way.
I always get great service. Thorough, honest, priced fairly, friendly - everything you would want for auto repairs.

JM
Joan M.
Palo Alto, CA
Toyota Camry
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2015 Category: Service
Joan said this business was good and everything was great. She highly recommends this business to others.

MW
MARK W.
Palo Alto, CA
Volvo V70
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2015
Repairs Done Right
Dennis & Sam figured out the problem, fixed it quickly, and economically. Excellent as usual.

MS
Mary S.
Palo Alto, CA
Honda Accord
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2015 Category: Service
Mary said she is thankful to the business. They are very helpful and good to her.

SD
SHARON D.
Mountain View, CA
Lincoln Town Car
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2015
Very effient and acomendating .
Extremely happy with the work that was done.

CM
CRISTINA M.
Los Altos, CA
Honda Fit
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2015
Always excellent service.
Friendly, courteous, and thorough service,

QJ
Quita J.
Palo Alto, CA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2015 Category: Service
Jaime said this business provided good service and he appreciated the attention they gave to him.

PE
PATRICIA E.
Stockton, CA
Cadillac CTS
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/26/2015
speedy repair
workers were nice

DF
DANIELLA F.
Palo Alto, CA
Ford Escape
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2015
great service!
very kind and accommodating. waited for me to return to get my car even though it was closing time!

JG
James G.
Stanford, CA
Acura TL
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2015 Category: Service
James said he had a good experience with this business. They are incredible and honest.

JB
Jim B.
Morgan Hill, CA
Dodge Dakota
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2015 Category: Service
Jim said this business has good service.

MW
MARK W.
Palo Alto, CA
Toyota Camry
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2015
Fixed the fuse
Electrical not working, Dennis & Sam found the blown fuse n replaced and off i went. Fast, efficient, and economical.

AB
Aj B.
Philadelphia, PA
Jeep CJ7
Verified Customer
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/25/2015 Category: Service
Aj said he dropped off the vehicle and told the business what was wrong with it. When he went back to the business, the owner told him they already looked at it. They told him what was wrong with it and charged him $125 for it, even though he told them already what was wrong. He will not be going back. The staff he was working with were really nice, but there was a big miscommunication.
Dennis M., Manager from Griffin's Auto Repair responded on 09/14/2015

It is unfortunate that your experience was not up to your standards. If there is anything that we can do for you in the future please give us a call.


SB
SHANNA B.
Mountain View, CA
Nissan Frontier
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2015
Another awesome service experience
Thanks Griffin's for another great experience! Took my husband's truck in for an oil change. I love that I can always talk directly to the mechanic about any issues instead of having to go through multiple people. The price is always fair, the turnaround quick and it's a quality service every time.