96% Would Recommend
Latest Review 15 days ago
Karel K. on 01/28/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Karel said he was not happy with the way his service was done at this business.
Vehicle: Ford Mustang
Category: Service
Service Date: 01/19/2017
Review Created: 01/28/2017
This review was collected via phone interview by Customer Research Inc.
Robert C. at GT Service Center responded on 01/31/2017

I'm very supprised to hear this response, this customer came in at the end of the day with bearly enough time to get the job done, for starters. Second, brought all his own parts in and had a very low quality after market exhaust that was completely deteriorated that was in desprate need of repair and to top it off had already visited multiple other exhaust shops in town and wouldnt touch it. customer was completely happy with price and watched most of the job while in progress and was completely happy with the looks and sound of the finished product. Also we went above and beyond our original repair and refit and reconnected other sections of the exhaust for no addition charge that he was completely greatful for....... couldnt imagine how this customer wouldnt be 100% satisfied  

Thank You,
Robert
Owner
Jason S. on 03/18/2016
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Jason said the business took longer than anticipated but they are very nice.
Vehicle: Toyota Tundra
Category: Service
Service Date: 03/08/2016
Review Created: 03/18/2016
This review was collected via phone interview by Customer Research Inc.
Saeed Saleh A. on 11/30/2015
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Saeed said he still has the issue with his brakes where they go all the way to the floor.
Vehicle: Lexus LS 430
Category: Service
Service Date: 10/29/2015
Review Created: 11/30/2015
This review was collected via phone interview by Customer Research Inc.
Jacqueline K. on 03/31/2015
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Confused"
Several good services completed here, but the last two times I feel that the price has been way too high and was charged $90 before I gave the okay to do any service that would have warranted a charge. Not coming back.
Vehicle: Ford Mustang
Service Date: 03/24/2015
Review Created: 03/31/2015 03:10 PM
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