Gullo Toyota Collision Center

Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(2,389 Reviews)

98% Would Recommend
Latest Review 8 days ago

Reviews


VP
Vladimir P.
CONROE, TX
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/15/2019 Category: Collision
Vladimir said the vehicle had some imperfections after the repair. He asked them to fix it right and they did. The staff was very nice. Customer chose not to answer all the questions.

WK
Walter K.
CONROE, TX
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/14/2019 Category: Collision
Walter said the business did good a job.

KH
Keith H.
MAGNOLIA, TX
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/07/2019 Category: Collision
Spoke with Jared. He said that everything was satisfactory.

AD
Adriana D.
CONROE, TX
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/06/2019 Category: Collision
Adriana said that the customer service was OK, but it took longer than they expected. There was a parts delay, then something else. She was happy with the repair and the staff.

MK
Marvin K.
WILLIS, TX
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/06/2019 Category: Collision
Spoke with Dolly. She said that she wished her vehicle was repaired faster. She was not given an exact date of when her repairs would be completed. She said that the man who helped her was very nice and told her he would do his best to have her vehicle repaired by Friday.

JH
Juanita H.
CONROE, TX
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/06/2019 Category: Collision
Juanita said she's never had any issues starting her vehicle, but since she's got it back she's been having issues with it starting. The employees were phenomenal.

KO
Keith O.
WILLIS, TX
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/29/2019 Category: Collision
Keith said the experience was all right.

LM
Luciano M.
THE WOODLANDS, TX
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/24/2019 Category: Collision
Luciano said the everything was good except the cost which was too high.

JD
John D.
Texas
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/24/2019 Category: Collision
John said that he had an appointment at the place, which is a long ways from his home. When he arrived for the appointment, he was told that they would not have the time to help him that day. He had to go back 3 times to have the work done. Once the work was completed it was great and he was happy with the work. Customer chose not to answer all the questions.

AS
Alexus S.
CONROE, TX
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/23/2019 Category: Collision
Alexus said he was confused about one thing. The staff did not put his license plate back on the front of his vehicle. He was not satisfied with the way he was treated. They told him he would have to re register his vehicle. He talked to his insurance company about it and they said the business was supposed to put his vehicle back together like it was prior to the accident. His vehicle was done a day earlier than promised and drives exactly how it used to.

PD
Paula D.
HUNTSVILLE, TX
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/03/2019 Category: Collision
Paula said the rubber that holds her lights in keeps coming out and she had to push it back in. She will be contacting the business for this issue.

FO
Felicitas O.
HOUSTON, TX
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/17/2019 Category: Collision
Felicitas said the repair took a week longer than promised due to a parts delay. She was happy with the repair.

PC
Patrick C.
MAGNOLIA, TX
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/17/2019 Category: Collision
Patrick said the business took too long to repair his vehicle. He had a minor repair to his back bumper and it took them two weeks to complete the repair. He stated he feels it may have been just sitting there the majority of the time. The repair looks excellent, he can not tell it was ever damaged. They communicated and responded him. Jarvis was great to work with.

CB
Cruz B.
CONROE, TX
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/08/2019 Category: Collision
Cruz said everything was fine. They did not clean the bonding from inside the vehicle.

EI
Enrique I.
CONROE, TX
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/04/2019 Category: Collision
Spoke with Monica. She said the staff were professional and nice. She said that her vehicle was one day late due to needing additional paint.