Harold's Auto Center


Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

729 Reviews

99% Would Recommend
Latest Review 3 days ago
Diana M. on 08/04/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Diana said her experience was fine but she didn't have any work done. She only had a diagnosis and the work was too expensive.
Vehicle: Honda Civic Cpe
Category: Service
Service Date: 07/27/2017
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
Lee R. on 04/02/2016
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Lee said the work performed on his vehicle, and the price paid was good. He said although the work was eventually completed on time, when he called to ask if it was ready they were unsure, because they were not aware if they would need parts or not. He said he wished they would have given him a definite answer since he lived quite far from this place.
Vehicle: Toyota Tundra
Category: Service
Service Date: 03/30/2016
Review Created: 04/02/2016
This review was collected via phone interview by Customer Research Inc.
Edward S. on 10/12/2015
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Edward said this business was fine, except they only quoted him for one job. They started doing other things without consulting him first.
Vehicle: Cadillac DeVille
Category: Service
Service Date: 10/06/2015
Review Created: 10/12/2015
This review was collected via phone interview by Customer Research Inc.
Mabel B. on 02/12/2015
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Mabel said it was expensive. They charged her $45 to tow her vehicle and it was a short distance to their facility.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 02/04/2015
Review Created: 02/12/2015
This review was collected via phone interview by Customer Research Inc.
GARY S. on 11/06/2014
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"This last visit threw me for a loop. Very expensive."
Good service, but too much money to fix.
Vehicle: Chevrolet Malibu
Service Date: 11/04/2014
Review Created: 11/06/2014 01:28 PM
Deb L. on 10/08/2014
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Spoke with Angie. She said this business took a day longer then they said it would take. Her vehicle broke down again when she got home and she has been having issues since. Other than this problem, other visits had been okay.
Vehicle: Chrysler
Category: Service
Service Date: 10/03/2014
Review Created: 10/08/2014
This review was collected via phone interview by Customer Research Inc.
Chris S. on 10/08/2014
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Chris said his experience was fine and the service was finished in a timely fashion.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 09/22/2014
Review Created: 10/08/2014
This review was collected via phone interview by Customer Research Inc.
Tom W. on 03/15/2014
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Tom said they could not resolve the problem, but tried their best. He stated he wishes they were able to fix it. Also, they could have worked with him and perhaps reimbursed him for the time involved.
Vehicle: Chrysler
Category: Service
Service Date: 03/13/2014
Review Created: 03/15/2014
This review was collected via phone interview by Customer Research Inc.
NORMAN S. on 01/31/2013
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"good service"
charged 16.75 for shop supplies to change a starter, what supplies to do that. total bill 350.00 i think that was little gigh.
Vehicle: Chevrolet Venture
Service Date: 01/28/2013
Review Created: 01/31/2013 01:51 PM
WILLIAM M. on 09/13/2012
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Ford Ranger "
Repair was fine but $655 price was very high.
Average price on the internet for replacing fuel pump was $490
Vehicle: Ford Ranger
Service Date: 09/11/2012
Review Created: 09/13/2012 07:46 AM
DANA H. at Harold's Auto Center responded on 09/19/2012
TOWING WAS 45.00 & QUALITY PUMP COSTS A LITTLE MORE BUT LASTS MUCH LONGER AND HAS BETTER WARRANTY
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