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Henderson Hyundai Superstore

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(8,173 Reviews)
59
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
334
Total ReScores
4.8
ReScore Average
59
Net Promoter Score ®

Business Details

About

Henderson Hyundai Superstore is located in Henderson NV. Our service center is staffed with expert technicians who provide top notch repair and maintenance services. Call or email us to set up an appointment today. Henderson Hyundai Superstore is located in Henderson NV. Our service center is staffed with expert technicians who provide top notch repair and maintenance services. Call or email us to set up an appointment today.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(702) 565-1500

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:00 AM - 4:00 PM
Sun
closed
* Pacific Time (US & Canada)
460 N. Boulder Hwy Henderson, NV 89015
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(8,173 Reviews)

AH
gravatar
A H.
Henderson, NV
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/31/2023
0
Category: Service
Not an honest or customer oriented dealership.
Paid for service, problem not fixed, same issues; told we needed the parts and labor (2,220) to fix it...yet it didn't do anything or fix the problem, over 3 months in shop at this dealer w/o resolution, only now they want us to spend an additional $5,000 for new stereo, stating that is the problem...amazing how this wasn't addressed the 1st two months in the shop and that we were promised that it was fixed after picking it up and only 24hrs later towing it back to them for the same issue...no recourse, no refund, only wants more money. W/o care for now nearly 3 months, poor service, terrible response/replies to inquiries and continued mixed messages on what the problem was...just want more time and money... also offered an amount prior to the service to sell, declined, invested another 2,220, then they offered 500 less than original amount; really sketchy service and management and definitely not worthy of the Genesis or even Hyundia reputation; We only want to be refunded the amount attached, as the paid service wasn't completed, still same problem. Please advise if small claims court or social is the best route to pursue. Thank you for your support.
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