Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

5634 Reviews

ReScore Reviews™ (113)

ReScore
Overall Rating 4.6902627/5Overall Rating 4.6902627/5Overall Rating 4.6902627/5Overall Rating 4.6902627/5rating 4.6902627
Original
Overall Rating 2.1071457/5Overall Rating 2.1071457/5rating 2.1071457rating 2.1071457rating 2.1071457
92% Would Recommend
100% Business Response
Latest Review about 13 hours ago

Reviews


DB
Diane B.
Las Vegas, NV
2016 Hyundai Accent
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/17/2019 Category: Service
Oil change
Had an appointment but still took almost an hour and a half for a simple oil change. I don't know what you do different than Jiffy Lube or Meinke but they're faster with fewer bays and techs. They do more cars true but you also have more people. Seems like the turnaround would be faster

KD
Katherine D.
Las Vegas, NV
2017 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Great service
Chris went out of his way to make sure that my recall went smoothly and quickly so I could get back on the road rideshare driving. He was so understanding and kind. I will definitely recommend Henderson Hyundai.
James H., Service Director from Henderson Hyundai Superstore responded on 01/17/2019

Thank you for the great feedback Katherine.

James Hantl
Service Director
702-565-9571

RT
Ricardo T.
Las Vegas, NV
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Customer Service
Teresa is always amazing and helpful. Made it even more great that every time we go there she remembers us and is always welcoming. What a great employee you have working for you. She deserves 5 stars
James H., Service Director from Henderson Hyundai Superstore responded on 01/17/2019

Thank you very much for the nice review Ricardo.

James Hantl
Service Director
702-565-9571

MS
Melvin S.
Bullhead City, AZ
2013 Hyundai Genesis Co
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Bennie P
Bennie
James H., Service Director from Henderson Hyundai Superstore responded on 01/16/2019

Thank you for the five star review Melvin.

James Hantl
Service Director
702-565-9571

Verified Customer
Las Vegas, NV
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
I always get excellent service and am able to get in for appts when i ask for it.
The service department at Henderson Hyundai is outstanding. My service rep, Chris is great and he always gets me as quickly as possible when I need service on my car.
James H., Service Director from Henderson Hyundai Superstore responded on 01/16/2019

Thank you much for the nice feedback.

James Hantl
Service Director
702-565-9571

NC
Norene C.
Henderson, NV
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
A+
Service department is great! Chris does a great job making sure my car is taken care of. And everyone is so nice, awesome customer service!
James H., Service Director from Henderson Hyundai Superstore responded on 01/16/2019

Thank you for the fantastic review Norene.

James Hantl
Service Director
702-565-9571

SS
Sally S.
Las Vegas, NV
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
The people
Everyone takes the time to make sure I understand everything that occurred. Such warm people
James H., Service Director from Henderson Hyundai Superstore responded on 01/16/2019

Thank you kindly for the nice review Sally.

James Hantl
Service Director
702-565-9571

MR
Marva R.
Henderson, NV
2013 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Very Reliaable
Iam always satisfied with the quality of work that is performed, the professionalism that is displayed and the concerns that is shown to your clients that you really care.
James H., Service Director from Henderson Hyundai Superstore responded on 01/16/2019

We greatly appreciate the nice review Marva.  Thank you.

James Hantl
Service Director
702-565-9571

SD
Susan D.
Las Vegas, NV
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Great Service
Chris Starmer, Was our service coordinator for (Hyundai Sonata and Elantra) he was very cautious and very friendly' and has always made us feel special.......(convertible and relaxed.) very happy with the first services on our new Hyundai Sonata/Elantra and I will be hopefully doing business with Chris in the future.
James H., Service Director from Henderson Hyundai Superstore responded on 01/16/2019

Thank you very much for the nice feedback Susan.

James Hantl
Service Director
702-565-9571

TT
Theodore T.
Las Vegas, NV
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Service
The few good people
James H., Service Director from Henderson Hyundai Superstore responded on 01/16/2019

Thank you for the nice review Theodore.

James Hantl
Service Director
702-565-9571

CC
Charles C.
Boulder City, NV
2011 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Service
Always my pleasure with quick n great service thanks see u in a few months 🤙
James H., Service Director from Henderson Hyundai Superstore responded on 01/16/2019

Thank you for the nice review Charles.  We look forward to seeing you next time.

James Hantl
Service Director
702-565-9571

KR
Kevin R.
Las Vegas, NV
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Service Appointment
From the time I drove into the lot everybody was great but the big smile and great attitude from service agent Debra makes your day and service was performed in a timely manner and when it was time to checkout the cashier Heather was very friendly and professional and has a great smile and left me happy that I was treated so well and would recommend Henderson Hyundai to everybody
James H., Service Director from Henderson Hyundai Superstore responded on 01/16/2019

Thank you for the great feedback Kevin.  Much appreciated.

James Hantl
Service Director
702-565-9571

Verified Customer
Las Vegas, NV
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Customer service
I have been coming here for 2 years for my oil change. I haven’t had a bad experience. So I will be back. The workers are kind and some of them like to show off their smiles which I appreciate.
James H., Service Director from Henderson Hyundai Superstore responded on 01/16/2019

We appreciate the nice review.  Thank you.

James Hantl
Service Director
702-565-9571

CW
Carl W.
Henderson, NV
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
The people an the invierment
Great service clean shop
Happy and positive people .Very people Friendly
James H., Service Director from Henderson Hyundai Superstore responded on 01/16/2019

We appreciate the nice feedback.  Thank you.

James Hantl
Service Director
702-565-9571

VW
Virginia W.
Las Vegas, NV
2017 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/15/2019 Category: Service
car
i will be back
James H., Service Director from Henderson Hyundai Superstore responded on 01/16/2019

Thank you for the review Virginia.

James Hantl
Service Director
702-565-9571

Verified Customer
Henderson, NV
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Mannypenny
N/a
James H., Service Director from Henderson Hyundai Superstore responded on 01/16/2019

We appreciate the five star review.  Thank you.

James Hantl
Service Director
702-565-9571

SF
Sumi F.
Henderson, NV
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Quick and Friendly Service
Service is prompt and people are friendly.
James H., Service Director from Henderson Hyundai Superstore responded on 01/15/2019

Thank you for the nice review Sumi.

James Hantl
Service Director
702-565-9571

HM
Heda M.
Henderson, NV
2016 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
wonderful place to go for car service they are so informative and polite
it is friendly and staff in wonderful
James H., Service Director from Henderson Hyundai Superstore responded on 01/15/2019

Thank you very much for the nice review Heda.

James Hantl
Service Director
702-565-9571

RD
Ross D.
Henderson, NV
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
My service guy!
GREAT
James H., Service Director from Henderson Hyundai Superstore responded on 01/15/2019

Thank you for the great review Ross.

James Hantl
Service Director
702-565-9571

CM
Crystal M.
Las Vegas, NV
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Great service
I took my car in for service and was only there for one hour and my car was washed. Everyone is very friendly.
James H., Service Director from Henderson Hyundai Superstore responded on 01/15/2019

Thank you very much for the nice review Crystal.

James Hantl
Service Director
702-565-9571