Overview

Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5rating 4.62

4752 Reviews

ReScore Reviews™ (99)

ReScore
Overall Rating 4.7070687/5Overall Rating 4.7070687/5Overall Rating 4.7070687/5Overall Rating 4.7070687/5rating 4.7070687
Original
Overall Rating 2.0909083/5Overall Rating 2.0909083/5rating 2.0909083rating 2.0909083rating 2.0909083
92% Would Recommend
100% Business Response
Latest Review about 4 hours ago

Reviews


Verified Customer
North Las Vegas, NV
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Mrs. Williams
Joe the car dealer was awesome one of the best people we ever met I called him Little Joe because he's a short guy but he's a giant when it comes to selling cars
James H., Service Director from Henderson Hyundai Superstore responded on 07/18/2018

Thank you very much for the great review.

James Hantl
Service Director
702-565-9571

DB
Donald B.
Henderson, NV
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Hyundai review
Service advisor John Ackerman is excellent.
James H., Service Director from Henderson Hyundai Superstore responded on 07/18/2018

Thank you for the five star review Donald.

James Hantl
Service Director
702-565-9571

ST
Shawana T.
Henderson, NV
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Great
Customer service was amazing.
James H., Service Director from Henderson Hyundai Superstore responded on 07/18/2018

We appreciate the excellent review Shawana.  Thank you.

James Hantl
Service Director
702-565-9571

CE
Carlos E.
North Las Vegas, NV
2015 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Vehicle Oil Change
Work done efficiently with car wash.
James H., Service Director from Henderson Hyundai Superstore responded on 07/18/2018

Thank you for the nice review Carlos.

James Hantl
Service Director
702-565-9571

BM
Bruce M.
North Las Vegas, NV
2013 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Good Service
Debra always takes good care of me and my vehicle. Quick and efficient service.
James H., Service Director from Henderson Hyundai Superstore responded on 07/18/2018

Thank you for the nice review Bruce.

James Hantl
Service Director
702-565-9571

JS
Janice S.
Las Vegas, NV
2017 Hyundai Ioniq Hybr
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Excellent Customer Service
Have been a Henderson Hyundai customer for more than 5 years and on our 3rd car with them. Wouldn't think of going to any other Hyundai dealer.
James H., Service Director from Henderson Hyundai Superstore responded on 07/17/2018

Thank you for the wonderful review Janice.

James Hantl
Service Director
702-565-9571

MK
Mori K.
Las Vegas, NV
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Great service department.
John Ackerman , was very personable and answered all my questions. I was surprised to find the waiting area comfortable and the free wifi was a plus. I was quite pleased and have already made an appointment for my next oil change.
James H., Service Director from Henderson Hyundai Superstore responded on 07/17/2018

We appreciate the great feedback Mori.  Thank you.

James Hantl
Service Director
702-565-9571

Verified Customer
Boulder City, NV
2017 Hyundai Ioniq Hybr
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Safety Recall
Safety Recall was completed in reasonable time.
James H., Service Director from Henderson Hyundai Superstore responded on 07/17/2018

Thank you for the five star review Marcus.

James Hantl
Service Director
702-565-9571

Verified Customer
Henderson, NV
2013 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Super as always
always a pleasure to deal with Jarod
James H., Service Director from Henderson Hyundai Superstore responded on 07/17/2018

We appreciate the great review.  Thank you.

James Hantl
Service Director
702-565-9571

JW
Jeff W.
Las Vegas, NV
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Jeff's review
Went there because I kept playing phone tag with the dealership I bought the car at. Also the other dealership did not have the monitor to do what I needed done.
James H., Service Director from Henderson Hyundai Superstore responded on 07/17/2018

We appreciate the nice review Jeff.  Thank you.

James Hantl
Service Director
702-565-9571

TB
Todd B.
Henderson, NV
2013 Hyundai Elantra Gt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Honest and helpful
She upfront and honest with my repairs and cost. The driver of the transport was quick and friendly.
James H., Service Director from Henderson Hyundai Superstore responded on 07/17/2018

Thank you for the nice feedback Todd.

James Hantl
Service Director
702-565-9571

JO
James O.
Henderson, NV
2013 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Service satisfaction
Excellent
James H., Service Director from Henderson Hyundai Superstore responded on 07/17/2018

Thank you very much for the five star review James.

James Hantl
Service Director
702-565-9571

SF
Stephen F.
Las Vegas, NV
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Good people, good service
Henderson Hyundai’s service department definitely gets the job done. Whether it’s routine maintenance, recalls or problems they’ll find out what’s needed to get you on your way.
James H., Service Director from Henderson Hyundai Superstore responded on 07/17/2018

Thank you for taking the time to give us a nice review Stephen.

James Hantl
Service Director
702-565-9571

GH
Gerald H.
Henderson, NV
2016 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Fast and courteous service
Fast and courteous service..
James H., Service Director from Henderson Hyundai Superstore responded on 07/17/2018

Thank you for the great review Gerald.  Much appreciated.

James Hantl
Service Director
702-565-9571

Verified Customer
Henderson, NV
2014 Hyundai Elantra Co
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Good Job
Thanks for the fast service
James H., Service Director from Henderson Hyundai Superstore responded on 07/17/2018

Thank you for the nice review it is much appreciated.

James Hantl
Service Director
702-565-9571

WS
William S.
Laughlin, NV
2014 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/16/2018 Category: Service
see review
The market adjustment add on to the sticker price on the cars in the display room is so insulting I won't consider purchasing a new car here
James H., Service Director from Henderson Hyundai Superstore responded on 07/17/2018

Thank you for the feedback William.

James Hantl
Service Director
702-565-9571

DF
Deborah F.
Henderson, NV
2013 Hyundai Santa Fe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/16/2018 Category: Service
All was fine except. . .
Please review what I wrote on why I need to bring my car back. A very simple thing, but annoying. If you want to be perfect, you need to be better at the the small things.
James H., Service Director from Henderson Hyundai Superstore responded on 07/17/2018

The small things are usually the most important.  I am sorry the technician failed to reset your indicator.  I am sure we can do better next time.

James Hantl
Service Director
702-565-9571

MG
Maria G.
Henderson, NV
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Place is fine
I always enjoy the friendliness of your people in particular John Anderson who is competent, polite and very respectful.
James H., Service Director from Henderson Hyundai Superstore responded on 07/16/2018

Thank you for the nice review Maria.

James Hantl
Service Director
702-565-9571

KR
Kevin R.
Las Vegas, NV
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Great Service
Great Service super fast in and out very polite and willing to help
James H., Service Director from Henderson Hyundai Superstore responded on 07/16/2018

Thank you for the great review Kevin.

James Hantl
Service Director
702-565-9571

WB
Wilfredo B.
Henderson, NV
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
It's easy to make an appointment and very courteous people.
Henderson Hyundai stand on their guarantee oil change for life when you buy their car. They also remind you when your car will be due for next service. All the employees are very friendly and courteous and you get treated professionally as a customer.
James H., Service Director from Henderson Hyundai Superstore responded on 07/16/2018

Thank you for the 5 star review Wilfredo.

James Hantl
Service Director
702-565-9571