Henderson Hyundai Superstore


Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5rating 4.55

3422 Reviews

ReScore Reviews™ (85)

ReScore
Overall Rating 4.6823539/5Overall Rating 4.6823539/5Overall Rating 4.6823539/5Overall Rating 4.6823539/5rating 4.6823539
Original
Overall Rating 2.0823548/5Overall Rating 2.0823548/5rating 2.0823548rating 2.0823548rating 2.0823548
91% Would Recommend
100% Business Response
Latest Review about 6 hours ago
Salvador T. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast Service "
I came out of service before than what I expected
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 11/17/2017
Service Type: Maintenance
Review Created: 11/21/2017 03:36 PM
James H., Service Director at Henderson Hyundai Superstore responded on 11/21/2017

Thank you for the great feedback Salvador.

James Hantl
Service Director
702-565-9571
Verified Customer on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick"
Fast service
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 11/16/2017
Service Type: Maintenance
Review Created: 11/21/2017 01:46 PM
James H., Service Director at Henderson Hyundai Superstore responded on 11/21/2017

We appreciate the nice feedback.  Thank you.

James Hantl
Service Director
702-565-9571
Nolan M. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Advisor "
Customer service were pleasant
Vehicle: 2013 Hyundai Equus
Category: Service
Service Date: 11/17/2017
Service Type: Maintenance
Review Created: 11/21/2017 12:41 PM
James H., Service Director at Henderson Hyundai Superstore responded on 11/21/2017

Thank you very much for the feedback Nolan.

James Hantl
Service Director
702-565-9571
Tracy H. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Personal, lifetime customer"
Service folks are always fun - love my car and they take great care of it :)
Vehicle: 2012 Hyundai Sonata Hyb
Category: Service
Service Date: 11/17/2017
Service Type: Repair
Review Created: 11/21/2017 12:20 PM
James H., Service Director at Henderson Hyundai Superstore responded on 11/21/2017

Thank you for the kind words Tracy.  We look forward to seeing you next time.

James Hantl
Service Director
702-565-9571
Stefanie N. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"We love Henderson Hyundai!"
John in the service department is fantastic! Always provides excellent customer service. It is a pleasure dealing with the Henderson Hyundai Superstore/Service Department. Thank you!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/17/2017
Service Type: Repair
Review Created: 11/21/2017 11:56 AM
James H., Service Director at Henderson Hyundai Superstore responded on 11/21/2017

Thank you for the excellent review Stefanie.

James Hantl
Service Director
702-565-9571
Verified Customer on 11/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Convenient"
Within blocks from my home. Everyone is very nice and knowledgeable.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/21/2017 04:54 AM
James H., Service Director at Henderson Hyundai Superstore responded on 11/21/2017

Thank you for the nice feedback.  We look forward to seeing you next time.

James Hantl
Service Director
702-565-9571
Verified Customer on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Satisfied!"
Happy Camper 😊
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/20/2017 05:07 PM
James H., Service Director at Henderson Hyundai Superstore responded on 11/20/2017

Thank you for the great review Irene.

James Hantl
Service Director
702-565-9571
Donna P. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"John Ackerman"
Very kind and thorough...
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/20/2017 12:09 PM
James H., Service Director at Henderson Hyundai Superstore responded on 11/20/2017

Thank you for the great feedback Donna.  I am glad John took good care of you.

James Hantl
Service Director
702-565-9571
Jennifer T. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change "
I received friendly customer service and my car was ready very quickly.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/20/2017 10:57 AM
James H., Service Director at Henderson Hyundai Superstore responded on 11/20/2017

Thank you very much for the nice review Jennifer. We look forward to seeing you next time.

James Hantl
Service Director
702-565-9571
GERALDINE P. on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Wonderful service. Great employees
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/19/2017 10:14 PM
James H., Service Director at Henderson Hyundai Superstore responded on 11/20/2017

Don't forget "great customers"!  Thank you for the excellent review.

James Hantl
Service Director
702-565-9571
Josephine C. on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Great
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/19/2017 06:01 AM
James H., Service Director at Henderson Hyundai Superstore responded on 11/20/2017

Thank you for the nice review Josephine.

James Hantl
Service Director
702-565-9571
Laura R. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service "
Bennie Pacheco always delivers great customer service. Friendly, informative, always quickly answers any questions. We couldn’t believe how quickly repairs were done on our last visit! Hats off to the whole team 👏
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/18/2017 05:09 PM
James H., Service Director at Henderson Hyundai Superstore responded on 11/20/2017

Thank you for the wonderful review Laura.  We appreciate the great feedback.  Please let me know if there is ever anything else we can do.

James Hantl
Service Director
702-565-9571
Anne R. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly."
The employees are very friendly and are willing to help in any situation.
And they don't make you feel uncomfortable like Towbin Dodge at the Valley Auto Mall.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/18/2017 12:32 PM
James H., Service Director at Henderson Hyundai Superstore responded on 11/18/2017

Thank you very much for the great feedback Anne.  I am glad you felt welcomed by us.  We look forward to seeing you again.

James Hantl
Service Director
702-565-9571
Bonnie C. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Noli and everyone is always very nice and helpful!"
Wouldn't think of going anywhere else! You guys ROCK!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/18/2017 12:05 PM
James H., Service Director at Henderson Hyundai Superstore responded on 11/18/2017

Thank you so much Bonnie.  We look forward to seeing you again.

James Hantl
Service Director
702-565-9571
Rebecca B. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I am so glad to have you as my service provider because your team works together with communication within send with me. They are thorough professional kind doing a great job"
I have been a loyal customer since 2004 when we moved to Vegas you team lives up to the core values of Henderson Hyundsi. This is the only place our family buys and services our vehicles. Thank you for all you do!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/18/2017 06:52 AM
James H., Service Director at Henderson Hyundai Superstore responded on 11/18/2017

Rebecca that was a fantastic review.  We thank you very much and look forward to seeing you again.

James Hantl
Service Director
702-565-9571
Christina M. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change "
Service was fast, professional and courteous
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/17/2017 07:01 PM
James H., Service Director at Henderson Hyundai Superstore responded on 11/18/2017

Thank you for the great feedback Christina.

James Hantl
Service Director
702-565-9571
William R. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A Suggestion"
Your free car wash is great. Perhaps you should adding vacuum of the front seats.

Thank you.
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/17/2017 04:48 PM
James H., Service Director at Henderson Hyundai Superstore responded on 11/18/2017

Thank you for the nice review William.

James Hantl
Service Director
702-565-9571
Verified Customer on 11/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Met Nice lady in waiting room "
My advisor was Chris Starme and he was very pleasant and helpful. Thanks for having great people like him working there
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 10/23/2017
Service Type: Maintenance
Review Created: 11/17/2017 12:48 PM
James H., Service Director at Henderson Hyundai Superstore responded on 11/17/2017

Thank you for the nice review.  Please let me know what we can do to earn 5 stars from you on your next visit.

James Hantl
Service Director
702-565-9571
Barbara G. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Stong customer service"
Only issue. Could not get new Google pixel 2 phone to synch with car
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/17/2017 12:16 PM
James H., Service Director at Henderson Hyundai Superstore responded on 11/17/2017

Thank you for the review Barbara.  Could we not connect it because the phone is too new and not compatible?  Let me know and I will see what I can do.

James Hantl
Service Director
702-565-9571
Pamela B. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding customer service from the service department and warranty "
The customer service - especially with Deborah. She always makes sure we get the best price, timely repairs, and to point out things that are covered by warranty!
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/17/2017 10:51 AM
James H., Service Director at Henderson Hyundai Superstore responded on 11/17/2017

We appreciate the great review Pamela.

James Hantl
Service Director
702-565-9571
Displaying Review 1 - 20 of 3422 in total