Henderson Hyundai Superstore


Overall Rating 4.54/5Overall Rating 4.54/5Overall Rating 4.54/5Overall Rating 4.54/5rating 4.54

3252 Reviews

ReScore Reviews™ (84)

ReScore
Overall Rating 4.678567/5Overall Rating 4.678567/5Overall Rating 4.678567/5Overall Rating 4.678567/5rating 4.678567
Original
Overall Rating 2.0963894/5Overall Rating 2.0963894/5rating 2.0963894rating 2.0963894rating 2.0963894
91% Would Recommend
100% Business Response
Latest Review about 10 hours ago
Verified Customer on 10/20/2017
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"7500 mile service"
I brought my brand new 2017 Santa Fe Limited Ultimate in for service and my Service Advisor Bennie was excellent. He kept me informed about my car and my future services. My technician Eric was also fabulous. He answered some questions I had about my car.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 10/14/2017
Service Type: Repair
Review Created: 10/20/2017 08:34 PM
Roni C. on 10/20/2017
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"Great Place"
Everyone at Henderson Hyundai and the service we received was great. Excellent place to get a car!
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/20/2017 08:32 PM
Verified Customer on 10/20/2017
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"Great service"
Great service and reasonable recommendations
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/20/2017 06:59 PM
Reynaldo C. on 10/20/2017
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"Service"
Busy but great service. Car was ready before quoted time.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/20/2017 06:28 PM
ROBERT H. on 10/20/2017
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"great service"
Very efficient and professional service. I worked with Chris, who is a real professional, and a credit to your company.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/20/2017 03:14 PM
James H., Service Director at Henderson Hyundai Superstore responded on 10/20/2017

Thank you very much for the great feedback.

James Hantl
Service Director
702-565-9571
Geraldine C. on 10/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Oil Change"
It is closer to where I live
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/20/2017 01:59 PM
James H., Service Director at Henderson Hyundai Superstore responded on 10/20/2017

Thank you for the review Geraldine.

James Hantl
Service Director
702-565-9571
Verified Customer on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly.n/c"
N/C
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/19/2017 08:52 PM
James H., Service Director at Henderson Hyundai Superstore responded on 10/20/2017

Thank you for the nice review.  Much appreciated.

James Hantl
Service Director
702-565-9571
SANDRA C. on 10/19/2017
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"Great place to do business"
Like the 'presence' of the staff to customers.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/19/2017 07:16 PM
James H., Service Director at Henderson Hyundai Superstore responded on 10/20/2017

We appreciate the nice feedback Sandra, thank you.

James Hantl
Service Director
702-565-9571
Robert H. ReScore Review on 10/20/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Happy with respond"
Henderson Hyundai resolved my problem happy to go back.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/19/2017 06:01 PM

Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"I do not like being lied too will never return I will pay for oil change elsewhere."
Poooooooor
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/19/2017 06:01 PM
James H., Service Director at Henderson Hyundai Superstore responded on 10/20/2017

Thank you for the feedback Robert.  I am sorry that you feel you have been lied to.  We always make a habit of being transparent to our customers, so hearing this comes as a bit of a shock to me.  I would love to be able to speak with you and possibly clarify any misunderstandings that may have occurred.

James Hantl
Service Director
702-565-9571
Ross F. on 10/19/2017
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"Good job always"
Oil change, car wash fast and excellent service.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/19/2017 11:10 AM
James H., Service Director at Henderson Hyundai Superstore responded on 10/19/2017

Thank you for the outstanding review Ross.  Much appreciated.

James Hantl
Service Director
702-565-9571
Peter T. on 10/19/2017
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"As usual, just what I expected."
Great service and value. Probably why the family owns 6 Hyundai's.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/19/2017 10:36 AM
James H., Service Director at Henderson Hyundai Superstore responded on 10/19/2017

We appreciate the great feedback Peter, thank you.

James Hantl
Service Director
702-565-9571
Verified Customer on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good customer service"
always good service
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/19/2017 12:19 AM
James H., Service Director at Henderson Hyundai Superstore responded on 10/19/2017

We appreciate the positive feedback.  Thank you.

James Hantl
Service Director
702-565-9571
Michael C. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast friendly service."
oil change and they warrantied a broken rear view mirror.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/18/2017 06:50 PM
James H., Service Director at Henderson Hyundai Superstore responded on 10/19/2017

Thank you for the nice review Michael.

James Hantl
Service Director
702-565-9571
MICHAEL P. on 10/18/2017
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"Clean, comfortable, friendly environment"
Service was quick, inexpensive and hassle free
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 10/14/2017
Service Type: Repair
Review Created: 10/18/2017 03:40 PM
James H., Service Director at Henderson Hyundai Superstore responded on 10/18/2017

Thank you for the great feedback Michael.

James Hantl
Service Director
702-565-9571
Verified Customer on 10/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Hyundai saved the day for ABC Hyundai "
I will really like for dealers to take pride of their customer services it is important for us to heard Hi! how are you how can we serve you today! thanks glad we can help but most of the time we(costumers) are an inconvenience to employees Lol and they have to deal with us .
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/22/2017
Service Type: Maintenance
Review Created: 10/18/2017 02:44 PM
James H., Service Director at Henderson Hyundai Superstore responded on 10/18/2017

Thank you for the great feedback.

James Hantl
Service Director
702-565-9571
Leroy T. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service on 2017 Santa Fe"
Excellence service
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/18/2017 09:30 AM
James H., Service Director at Henderson Hyundai Superstore responded on 10/18/2017

Thank you for the great review Leroy.

James Hantl
Service Director
702-565-9571
Sandra C. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The representatives"
Peter was very informative and came back a few minutes ahead of schedule with my car He was pleasant professional and informed
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/18/2017 05:08 AM
James H., Service Director at Henderson Hyundai Superstore responded on 10/18/2017

Thank you for the great feedback Sandra.  I am glad Peter took good care of you.

James Hantl
Service Director
702-565-9571
Eve V. on 10/17/2017
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"Car oil change visit"
Everyone is so friendly/professional
Very Efficient
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/17/2017 07:27 PM
James H., Service Director at Henderson Hyundai Superstore responded on 10/18/2017

Thank you for the great feedback Eve.

James Hantl
Service Director
702-565-9571
Alejandro E. on 10/17/2017
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"Amazing. "
customer device at this locations outdoes all the other ones. This is why I drive 35 mins to this one rather than going to the dealer that is closer. Thanks guys!!
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/17/2017 04:35 PM
James H., Service Director at Henderson Hyundai Superstore responded on 10/18/2017

Thank you Alejandro, we appreciate you coming out here to see us.  I am glad we are taking good care of you.  Please let me know if you ever have any issues.

James Hantl
Service Director
702-565-9571
ROBERT M. on 10/17/2017
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"Outstanding Service"
Excellent, as usual.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/17/2017 03:42 PM
James H., Service Director at Henderson Hyundai Superstore responded on 10/18/2017

Thank you for the great review Robert.

James Hantl
Service Director
702-565-9571
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