Overview

Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

5065 Reviews

ReScore Reviews™ (105)

ReScore
Overall Rating 4.7047613/5Overall Rating 4.7047613/5Overall Rating 4.7047613/5Overall Rating 4.7047613/5rating 4.7047613
Original
Overall Rating 2.1047573/5Overall Rating 2.1047573/5rating 2.1047573rating 2.1047573rating 2.1047573
92% Would Recommend
100% Business Response
Latest Review about 7 hours ago

Reviews


CH
Camille H.
Las Vegas, NV
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Service Department
Very efficient and friendly stsff

MD
Marsha D.
Las Vegas, NV
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Awesome staff
Excellent service, moved to Summerlin 2 years ago. Even though traffic is crazy sometimes, would never thank about having my car serviced anywhere else. John as been my serviceman from day one. Explains everything and always service with a smile.

Verified Customer
Henderson, NV
2015 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Friendly service
Friendly service

DS
Donald S.
Las Vegas, NV
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Service
Friendly , efficient, h

Verified Customer
Las Vegas, NV
2018 Hyundai Santa Fe S
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/18/2018 Category: Service
Henderson Hyundai Superstore
Recently purchased my new Hyundai there. This is my second Hyundai, so I like the brand. This is the first time purchasing at this location. Staff is nice and professional. Wish I loved closer so I could take advantage of the free car washes.
James H., Service Director from Henderson Hyundai Superstore responded on 09/18/2018

Thank you for the nice review.  Much appreciated.

James Hantl
Service Director
702-565-9571

LB
Lorraine B.
Pahrump, NV
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
routine service
took my car in for 15,000 oil change and routine check up everything went great and they worked with me on the price too theresa is great

thank you
James H., Service Director from Henderson Hyundai Superstore responded on 09/18/2018

Thank you for the great feedback Lorraine.

James Hantl
Service Director
702-565-9571

MP
Michael P.
Las Vegas, NV
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Oil Change
Excellent work, including top notch customer service.
James H., Service Director from Henderson Hyundai Superstore responded on 09/18/2018

We appreciate the nice review Michael.  Thank you.

James Hantl
Service Director
702-565-9571

RC
Reynaldo C.
Las Vegas, NV
2015 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Routine Maintenance
Me Bennie Pacheco never fail to provide outstanding customer service.
Thank you!!!
James H., Service Director from Henderson Hyundai Superstore responded on 09/18/2018

Thank you for the nice review Reynaldo.

James Hantl
Service Director
702-565-9571

DG
Dorothy G.
Las Vegas, NV
2015 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/17/2018 Category: Service
100% Hyundai Parts.
This is my third car from Hyundai. I always feel at ease when I purchase my vehicles with Hyundai. From tires to battery no matter how big or small the problems you have with your vehicle it will be done well!!!!
James H., Service Director from Henderson Hyundai Superstore responded on 09/18/2018

Thank you for the nice review Dorothy.  Please let me know what we can do to step our game up and earn 5 stars on your next visit.

James Hantl
Service Director
702-565-9571

WB
Wendy B.
Las Vegas, NV
2006 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Service for recall
Good
James H., Service Director from Henderson Hyundai Superstore responded on 09/17/2018

We appreciate the five stars.  Thank you Wendy.

James Hantl
Service Director
702-565-9571

AD
Angeline D.
Henderson, NV
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
VERY GOOD
I DID NOT HAVE TO WAIT TO LONG AND THAT IS WHAT I LIKE ..THANK FOR YOUR FRIENDINESS
ANGELINE DISYLVESTER
James H., Service Director from Henderson Hyundai Superstore responded on 09/17/2018

Thank you for the nice review Angeline.

James Hantl
Service Director
702-565-9571

DB
David B.
Las Vegas, NV
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Service
Been going to Henderson Hyundai Superstore for years! We are on our fourth Hyundai and will never switch!! Excellent friendly service.
James H., Service Director from Henderson Hyundai Superstore responded on 09/17/2018

We appreciate the excellent feedback.  Thank you David.

James Hantl
Service Director
702-565-9571

KN
Kathleen N.
Henderson, NV
2011 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018 Category: Service
Always nice
Always Great!
James H., Service Director from Henderson Hyundai Superstore responded on 09/17/2018

Thank you for the great review Kathleen.

James Hantl
Service Director
702-565-9571

Verified Customer
Las Vegas, NV
2014 Hyundai Elantra Gt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018 Category: Service
Great service!
I have been doing business with Henderson Hyundai for 8 years and can say it has been a great experience! They are all friendly, helpful and take good care of their customers.
James H., Service Director from Henderson Hyundai Superstore responded on 09/17/2018

We are happy to have you for many more years to come.  Thank you for the nice review.

James Hantl
Service Director
702-565-9571

RL
Rebecca L.
Henderson, NV
2015 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
they took my car right away and didn't have to wait long even without an appointment. (needed a new battery).
great service.
James H., Service Director from Henderson Hyundai Superstore responded on 09/17/2018

Thank you for the nice feedback Rebecca.

James Hantl
Service Director
702-565-9571

HB
Henry B.
Las Vegas, NV
2017 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Great service
Fast friendly professional
James H., Service Director from Henderson Hyundai Superstore responded on 09/17/2018

Thank you for the great feedback Henry.

James Hantl
Service Director
702-565-9571

Verified Customer
North Las Vegas, NV
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Great care and service
Excellent customer service. Great prices. And quality work.
James H., Service Director from Henderson Hyundai Superstore responded on 09/17/2018

We appreciate the great review.  Thank you.

James Hantl
Service Director
702-565-9571

Verified Customer
Henderson, NV
2016 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Super service
Found out first oil change is free. What a nice surprise
James H., Service Director from Henderson Hyundai Superstore responded on 09/17/2018

Thank you for the nice review.

James Hantl
Service Director
702-565-9571

JR
Jeffry R.
Henderson, NV
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Excellent Service Department
My service representative Benny is always courteous and very professional.
James H., Service Director from Henderson Hyundai Superstore responded on 09/14/2018

We appreciate the great feedback.  Thank you.

James Hantl
Service Director
702-565-9571

CC
Carla C.
Henderson, NV
2015 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Sevice dept
I always get excellent service when I take my car in. They are courteous and always informative.
James H., Service Director from Henderson Hyundai Superstore responded on 09/14/2018

Thank you for the five star review Carla.

James Hantl
Service Director
702-565-9571