Henderson Hyundai Superstore


Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5rating 4.57

3752 Reviews

ReScore Reviews™ (88)

ReScore
Overall Rating 4.6931794/5Overall Rating 4.6931794/5Overall Rating 4.6931794/5Overall Rating 4.6931794/5rating 4.6931794
Original
Overall Rating 2.0909108/5Overall Rating 2.0909108/5rating 2.0909108rating 2.0909108rating 2.0909108
91% Would Recommend
100% Business Response
Latest Review about 4 hours ago
Marvin K. on 01/20/2018
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"Friendly atmosphere"
Good service
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 01/16/2018
Service Type: Maintenance
Review Created: 01/20/2018 06:27 PM
Verified Customer on 01/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change, Recall issue fixed."
Debra was fantastic. Great service.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/10/2018
Service Type: Repair
Review Created: 01/20/2018 01:17 PM
James H., Service Director at Henderson Hyundai Superstore responded on 01/20/2018

We appreciate the five star review.  Thank you.

James Hantl
Service Director
702-565-9571
Sherry C. on 01/20/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"review"
luv you guys!
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 01/16/2018
Service Type: Maintenance
Review Created: 01/20/2018 11:21 AM
James H., Service Director at Henderson Hyundai Superstore responded on 01/20/2018

Thank you for the nice review Sherry.

James Hantl
Service Director
702-565-9571
Maria E. on 01/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good customer service."
Great people great job.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/20/2018 09:58 AM
James H., Service Director at Henderson Hyundai Superstore responded on 01/20/2018

We appreciate the great review Maria, thank you.

James Hantl
Service Director
702-565-9571
Sandra S. on 01/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent customer service, car service and car selection! "
Excellent customer service, car service and car selection! You won't regret your purchase here and getting all of your maintenance service here. Wonderful experience for over 20 years!
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/20/2018 06:45 AM
James H., Service Director at Henderson Hyundai Superstore responded on 01/20/2018

Thank you for the excellent review Sandra.  It is always a pleasure having you here.

James Hantl
Service Director
702-565-9571
Koleda W. on 01/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional service"
Courteous, professional and to the point, This is what i experienced at this place. Keep up the good work!
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/20/2018 02:03 AM
James H., Service Director at Henderson Hyundai Superstore responded on 01/20/2018

Thank you very much for the nice feedback Koleda.

James Hantl
Service Director
702-565-9571
Linda H. on 01/19/2018
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"John that works in the service department "
I took my car in to be fix but it is still the same they can not find what is causing the vibration in the steering wheel when you put on the brakes I think vibration has got worse instead of better the car only has 34,000 miles what can we do about it ? Am I going to have to drive this way until I buy a new one It is not going to be Hyundai I am stop at red with my foot on the brakes you feel like you are getting a bad Massage I would really appreciate if you could fix this problem
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/16/2018
Service Type: Repair
Review Created: 01/19/2018 09:58 PM
James H., Service Director at Henderson Hyundai Superstore responded on 01/20/2018

Thank you for the feedback Linda.  Please let me know when you would like to get back in here and let us have another look at your vibration.

James Hantl
Service Director
702-565-9571
Verified Customer on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great staff and service "
Teresa is fantastic! She always makes sure my vehicles are taken care of quickly and efficiently. She is very personable and always makes sure I’m pleased with the service.
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 01/13/2018
Service Type: Maintenance
Review Created: 01/19/2018 09:51 PM
James H., Service Director at Henderson Hyundai Superstore responded on 01/20/2018

Thank you for the kind words, it is much appreciated.

James Hantl
Service Director
702-565-9571
Charmaine N. on 01/19/2018
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"visits"
everyone is very friendly.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/11/2018
Service Type: Repair
Review Created: 01/19/2018 07:05 PM
James H., Service Director at Henderson Hyundai Superstore responded on 01/20/2018

Thank you for the nice review Charmaine.

James Hantl
Service Director
702-565-9571
Verified Customer on 01/19/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service Needs"
Had a good experiance with Jared's help.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/16/2018
Service Type: Maintenance
Review Created: 01/19/2018 04:28 PM
James H., Service Director at Henderson Hyundai Superstore responded on 01/19/2018

We appreciate the nice feedback, thank you.

James Hantl
Service Director
702-565-9571
Kristina S. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change "
Had a good experience with Debra, she was friendly got me in and out less than an hour.
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 01/16/2018
Service Type: Maintenance
Review Created: 01/19/2018 10:37 AM
James H., Service Director at Henderson Hyundai Superstore responded on 01/19/2018

Thank you for the nice review Kristina.

James Hantl
Service Director
702-565-9571
Spiridon K. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly atmosphere"
Service department will tell you what to expect before doing any work.
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/19/2018 10:18 AM
James H., Service Director at Henderson Hyundai Superstore responded on 01/19/2018

Thank you very much for the nice feedback Spiridon.

James Hantl
Service Director
702-565-9571
Guadalupe S. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always get my car done as promised "
Friendly stuff I always enjoyed it
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/19/2018 06:15 AM
James H., Service Director at Henderson Hyundai Superstore responded on 01/19/2018

Thank you for the nice review Guadalupe.

James Hantl
Service Director
702-565-9571
Marvin A. on 01/18/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"No comments "
No comments
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/18/2018 10:56 PM
James H., Service Director at Henderson Hyundai Superstore responded on 01/19/2018

Thank you for the review Marvin.  Please let me know what we can do to elevate our service and receive five stars from you on your next visit.

James Hantl
Service Director
702-565-9571
Lucinda/Ronald A. on 01/18/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
" I like that you give the same write up person to us when we come in for a service and Debra is very kind and considerate if you had more people like her it would be an excellent place "
My write up person Debra is a very kind considerate person and she always takes the time to listen it's all the employees were as efficient it would be an excellent please thank you
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/18/2018 08:43 PM
James H., Service Director at Henderson Hyundai Superstore responded on 01/19/2018

Thank you for the great review.  You can always request Debra, or any other advisor you like. 

James Hantl
Service Director
702-565-9571
Laura T. on 01/18/2018
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"Terrific Service / Great Staff"
I'm always treated as a valued customer. Staff very professional, courteous, and friendly. My car is always well taken care of. Service is completed in a timely manner. My service advisor always keeps me informed as to the status of my car/service. I have always felt I am treated fairly and honestly.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 01/06/2018
Service Type: Maintenance
Review Created: 01/18/2018 07:23 PM
James H., Service Director at Henderson Hyundai Superstore responded on 01/19/2018

Thank you for the incredible feedback Laura.  We appreciate you taking the time to give us such a nice review.

James Hantl
Service Director
702-565-9571
Vera H. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent customer service!"
Exemplary customer service!!
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/18/2018 02:25 PM
James H., Service Director at Henderson Hyundai Superstore responded on 01/19/2018

We appreciate the nice review.  Thank you Vera.

James Hantl
Service Director
702-565-9571
Verified Customer on 01/18/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"As expected"
Need better parking
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/18/2018 01:08 PM
James H., Service Director at Henderson Hyundai Superstore responded on 01/18/2018

Thank you for the great feedback.

James Hantl
Service Director
702-565-9571
Barry C. on 01/18/2018
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"Help"
My service rep Chris is the best. He not only vot me in and out within an hour monday, but I came back tuesday to pair my phone and my wifes on our 2017 santa fe and he made it work.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/18/2018 11:40 AM
James H., Service Director at Henderson Hyundai Superstore responded on 01/18/2018

Thank you very much for the nice review Barry.

James Hantl
Service Director
702-565-9571
William W. on 01/17/2018
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"Benny is the greatest "
Benny
Has been my guy in service for the last 7 years. Always great service and keeping me informed
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/03/2018
Service Type: Maintenance
Review Created: 01/17/2018 08:01 PM
James H., Service Director at Henderson Hyundai Superstore responded on 01/18/2018

We appreciate the great review William.

James Hantl
Service Director
702-565-9571
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