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SureCritic / High Power Automotive
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High Power Automotive

Average Score
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(21 Reviews)
67
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Score Details

5 stars
76%
4 stars
9%
3 stars
<1%
2 stars
<1%
1 star
14%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
67
Net Promoter Score ®

Business Details

Categories
Contact
(850) 485-3914
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
4930 Cerny Rd Pensacola, FL 32526
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High Power Automotive's Reviews
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(21 Reviews)
Write a Review
Recent Reviews
SM
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Steve M.
Sterling, IL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/03/2025
0
Do not keep their word as stated on invoice.
Invoice states guarantee for 12 mos or 12,000 mile warranty. WRONG. They fixed the A/C on our 2017 High Country Silverado for $2051.94 on 03/11/2024. At the time, we were pleased with the service; however the A/C went out again. Went in for repair at local Chevrolet dealer and they found "contamination of R134A in the system". Our bill for the 2nd repair was $2203.76 completed 09/06/2024. To this date we have regrettably received zero dollar reimbursement for their error. CAN NOT BE TRUSTED!
RT
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Rebecca T.
Pensacola, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/09/2024
0
Engine rebuild 2013 dodge charger
Was told rebuild would be done in about 10 days.it took 1 month. Only to be called to pick up car TWICE and each time they were NOT done with it. Finally got car back and was told to bring it back after driving 500 to 800 miles to get an oil and filter change, well the same problem existed when we bought the car in for a rebuild!!! They are supposed to be fixing the engine again!! A rebuild engine should be the next thing to a brand new engine!! This has be going since December 2023 and it's February 2024!! I feel like this place has not done an engine rebuild and/or they don't know what they're doing! Clearly something/someone is not right/honest. Beware!!!
JT
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James T.
Pensacola, FL
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2023
verified customerVerified Customer
10
Friendly nonsense work
I’ve used them twice on two different vehicles and I can’t complain , on the fast efficient manner , they took care of the problem . Did I mention they were friendly .
Staff of . from High Power Automotive responded on 08/25/2023 07:10 AM

Thank you for your great review, James! We're so glad that you felt your service was fast and efficient and that our staff was friendly. We strive to provide excellent service to our customers, so it's wonderful to hear that you were satisfied.

ML
Marciela L.
Pensacola, FL
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2023
verified customerVerified Customer
10
Good people to work with
They are a good hometown bunch to work with they will do everything they can to satisfy your needs. Price ranging is very flexible in our area as well. They will treat you good
Staff of . from High Power Automotive responded on 08/11/2023 01:20 PM

Thank you so much for the kind words, Marciela! We are so glad to hear that you have had a good experience with us. It's our priority to provide a great customer experience and we take pride in being a good hometown bunch. We appreciate your business and look forward to seeing you again soon!

BM
Barbara M.
Pensacola, FL
Porsche Boxster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2023
verified customerVerified Customer
10
best job
Dave did a fantastic job on my Porsche will take her back and my Toyota when I need more work done
Staff of . from High Power Automotive responded on 08/08/2023 06:05 AM

Thank you so much for your kind words, Barbara! We are so pleased to hear that Dave was able to provide you with the excellent service we strive to give to all of our customers. We look forward to seeing you and your Porsche and Toyota again!

CC
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Crystal C.
Pensacola, FL
Jeep Patriot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2023
verified customerVerified Customer
10
Crank sensor and oil change
Amazing service and the people are amazing there! Thanks again!!
Verified Customer
Pensacola, FL
Toyota Sienna
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/09/2023
verified customerVerified Customer
9
Toyota repair
Efficient and quick service
RM
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Robert M.
Molino, FL
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2023
verified customerVerified Customer
10
Superb service!
Excellent service! Performed in a timely manner. Thanks for a job well done!
LF
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LaKirion F.
Pensacola, FL
Jaguar XF
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2023
verified customerVerified Customer
10
Great Experience!
They Literally Took No Time In Getting Me In And Out. From The Time I Pulled In The Company Parking Lot I Was Greeted With Well Mannered Employees. The Bossman Mr.D Is An Very Understandable Guy And For The Prices They Offer They Definitely Have My Buisness From Now On!
CJ
Calvin J.
Chevrolet Silverado SS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2023
verified customerVerified Customer
8
Good
Excellent condition shop all mechanic are always welcome to help
JF
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Jo F.
Pensacola, FL
Buick LaCrosse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2023
verified customerVerified Customer
10
Great service!
They make me feel like the most important person there. Awesome customer service and they keep me on the road. Prices are very reasonable and service is great.
BJ
Barbara J.
Oldsmobile Eighty-Eight
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2022
verified customerVerified Customer
10
Trust and dependable are the main reasons. Airways sincere and friendly.
Trust, dependable, the best service and I know repairs are complete at a fair price
JW
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Joseph W.
Pensacola, FL
Kia Rio
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/14/2022
verified customerVerified Customer
0
Shabby work
I was told it would take 2 weeks, 2 months later and multiple excuses I get my car back half finished. The part they finished has paint over spray all over it. Also they put the cars model letters on while the paint was wet, removed them and put them back on over damaged paint. The owner said he did his best. I’m insisting my insurance have someone else complete the unfinished half of the car and go back and repair the shabby paint job to the so-called completed section. I will never use this shop again or recommend it to anyone.
Sal
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2022
verified customerVerified Customer
10
Knowledgeable, quick to get me my truck back
I wouldn’t trust anyone else with my fleet
MC
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Melody C.
Pensacola, FL
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2022
verified customerVerified Customer
10
Great people
My first time using High Power Automotive, I can say for certain it won’t be the last. The owner Dave is very knowledgeable, a straight shooter who gets things done. Jennifer in the office is great, very friendly and helpful. Fast, trustworthy service that they backup.
Displaying Review 1 - 15 of 21 in total
Service Coupons and Posts
Thanks for the great review, James! ? We're glad we could take care of your vehicles quickly and efficiently. #Pensacola #HighPowerAutomotiveLLC #HappyCustomers
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Thanks for the great review, Marciela! We're proud to be a hometown business and strive to satisfy our customers' needs. ??? #Pensacola #HighPowerAutomotiveLLC
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Thanks for the great review, Barbara! ? We're so glad Dave was able to help you out with your Porsche. We look forward to seeing you again when you need more work done on your Toyota. #HighPowerAutomotive #Pensacola
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