Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

490 Reviews

97% Would Recommend
Latest Review 3 days ago

Reviews


JT
JOHN T.
Minneapolis, MN
Nissan Quest
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/25/2019
Awesome Employees - observant customer
y recent visit with your service center was due to my own mistake - and everyone of your employees handled themselves very professionally and kindly toward me, even while I was a bit hysterical in laughter. (sometimes I laugh to prevent crying). I appreciate the courtesy, quick service and explanations given to me to ensure I understood what all to expect. The only thing I was a bit confused about was that I was given one price over the phone, and had to pay a different price upon pickup. I am assuming this was due to the added expense of filling my car up with regular gasoline - but to go from $89.99 over the phone to $133.50 at pickup was a lot.
Either way - thank you for taking care of me, you have always treated me well!

GO
Greg O.
Minneapolis, MN
Dodge Stratus Sdn
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/12/2018 Category: Service
Spoke with Marie. She said they had to bring the vehicle back again. There was something wrong with it and the staff had to take a look at it again. The staff did good work and they always go to the business.
This review was collected via phone interview by Customer Research Inc.

MK
Mary K.
Minneapolis, MN
Chevrolet HHR
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/03/2018 Category: Service
Mary said when she arrived at this business for her appointment they couldn't find her in the system. She stated she didn't feel confident they were going to do her service until the mechanic said they would get her vehicle done.
This review was collected via phone interview by Customer Research Inc.

HP
Harold P.
Minneapolis, MN
Toyota Echo
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/07/2018 Category: Service
Harold said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

MC
Michaela C.
Anoka, MN
Chevrolet Corsica
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/06/2018 Category: Service
Michaela said they were perfectly fine and it wasn't out of her price range.
This review was collected via phone interview by Customer Research Inc.

FM
Fern M.
Minneapolis, MN
Kia Soul
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/21/2018 Category: Service
Fern said the business is always extremely good to her, and she has no complaints. She will be giving them a call in the next week to set up an appointment.
This review was collected via phone interview by Customer Research Inc.

MR
Mike R.
Anoka, MN
Chrysler Sebring Sdn
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/19/2018 Category: Service
Spoke with Rosemary. She said the employees were friendly. They provided prompt service. The work was well done. The service price was good. She was happy with her service.
This review was collected via phone interview by Customer Research Inc.

NH
Nicholas H.
Minneapolis, MN
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/16/2018 Category: Service
Nicholas said that he was pleased with the service.
This review was collected via phone interview by Customer Research Inc.

PH
PJ H.
Anoka, MN
Kia Soul
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/11/2018
A satisfied customer
Always Pleasant and efficient service w a smile!

SW
Samuel W.
Minneapolis, MN
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/07/2018 Category: Service
Samuel said he never had any problems.
This review was collected via phone interview by Customer Research Inc.

ML
Mike L.
Minnesota
Ford Edge
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/23/2018 Category: Service
Mike said the business was supposed to call him when the vehicle was ready. They called the wrong number, so he didn't know the service was complete. The price was a little exorbitant, but it was not outlandish. He will use them again because they are local. The job they did was good.
This review was collected via phone interview by Customer Research Inc.

MF
Mike F.
Minneapolis, MN
Acura MDX
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/05/2017 Category: Service
Mike said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

DG
Duane G.
Minnesota
Oldsmobile Silhouette
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/21/2017 Category: Service
Duane said the service was good.
This review was collected via phone interview by Customer Research Inc.

JQ
JOE Q.
Andover, MN
Acura TSX
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/14/2017
Love that you can get me in on such short notice.
You left my dome light on so I am glad I decided to pick up my car that night and not in the morning or my battery would of been dead.

DH
DEAN H.
Anoka, MN
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/23/2017
On the spit service
Once again got me right in, and gave me a loaner!

BW
Blake W.
Minneapolis, MN
Chevrolet Silverado 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/02/2017 Category: Service
Blake said they treat him really good. He has known the owner of this business forever.
This review was collected via phone interview by Customer Research Inc.

LM
Linda M.
Elk River, MN
Pontiac G6
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/28/2017 Category: Service
Linda said on her invoice it had things on there from previous visits. It has said her tires were cupping and she knew that was not true because her tires are brand new.
This review was collected via phone interview by Customer Research Inc.

PL
Paula L.
Minneapolis, MN
Honda Odyssey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/14/2017 Category: Service
Paula said most places will charge a fee to asses damage, but then they will include it in the final fee. This business charged her almost $60 to asses the damage, on top of the repair fee. She would tell people this business is fine to go to, but would warn them that they charge an additional fee to assess the problem.
This review was collected via phone interview by Customer Research Inc.

LD
LEMONT D.
Coon Rapids, MN
Mitsubishi Outlander
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/05/2017
GREAT SERVICE ...WONDERFUL OWNER! Jerry is the GREATEST!!!
I had a roller coaster of a ride here but ended on safe grounds with a smile... thanks Jerry, I won't ever forget you down in FL.
Thanks for talking to Tony for me...

SF
Scott F.
Coon Rapids, MN
Buick LeSabre
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/04/2017 Category: Service
Scott said it was a good experience.
This review was collected via phone interview by Customer Research Inc.

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