Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

395 Reviews

99% Would Recommend
88% Business Response
Latest Review 1 day ago

Reviews


RB
ROBERTA B.
Dayton, OH
Volkswagen New Beetle
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/05/2017
arrigance
hired Hudson's to fix problem on 2000 vw beetle was told throttle body was bad. Had to take back three times never fixed. Now refuse to honor warranty Must seek legal option..
Chris R., President from Hudson's Automotive Service responded on 10/17/2017

Roberta thank you for your response/review.  Your review was the first time we had heard anything from you about the outcome from another repair shops diagnostic. I am sorry that there was some miscommunication with the problem of your VW, we asked you to have a VW dealer take a look at your car because of the miss information from the on board computer of your vechile and the dealer informed us they found it hard to believe that the new throttle body we installed was not working properly.  The codes did not refer to your car.  This is why we recommended you to a VW dealer repair shop to preform the diagnostics.  We have never not honored our warranties and said we would if the dealer showed the proper diagnostics and the throttle body we installed was bad.  We went as far as we could with the equipment that we have and informed you of the situation with your vehicle.  At the time we discussed this with you everything was ok.

Chris Randall 
President
937-256-4163

JD
JULIE D.
Dayton, OH
Toyota Corolla
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/08/2016
Wrong email address. You need to improve your admin process.
I have no idea who you people are, but you have sent somebody else's details to me instead of them. Please correct your records.
Chris R., President from Hudson's Automotive Service responded on 10/28/2016

Julie, not sure on the mix up, but we had made a repair on your Toyota. If this is a mistake, we apologize. Thank You

Chris Randall 
President
937-256-4163