Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92
4.9

( 358 Reviews )

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 7 months ago

Reviews


TB
Terek B.
Texas
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2019 Category: Service
Terek said this business was great, he trusted them. He liked their price and how fast they did the work.
This review was collected via phone interview by Customer Research Inc.

AP
Anne P.
Tyler, TX
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2019
Great service!
Hughes Automotive always provides excellent customer service from start to finish. They have convenient hours and the services are reasonably priced. I highly recommend this business for automotive service!

SJ
Scott J.
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2019
Very honest and qualified technicians.
Would highly recommend to friends and family. Very prompt service and very knowledgeable people.

CB
Chester B.
Tyler, TX
GMC Envoy XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2019 Category: Service
Chester said that the place had friendly service, told him what was wrong before they fixed it, made courtesy calls and the price was fair.
This review was collected via phone interview by Customer Research Inc.

MB
Malcom B.
Texas
Chevrolet Impala
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/11/2019 Category: Service
Malcom said the spark plug was changed but there doesn't seem to be a change in his vehicle. He said everyone was nice, polite and professional at this business.
This review was collected via phone interview by Customer Research Inc.

LT
Lilly T.
Chandler, TX
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
Lilly said she is satisfied, the facility has good customer service and they take care of all her needs.
This review was collected via phone interview by Customer Research Inc.

JH
Jim H.
Texas
Ford Crown Victoria
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
Jim said he trusts the place, and they have always worked on his vehicles, for 20 years.
This review was collected via phone interview by Customer Research Inc.

HM
Harry M.
Tyler, TX
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2019
Another great job
As usual was extremely pleased with the service done and the speed with which it was done.

RB
Ruby B.
Texas
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019 Category: Service
Ruby said the staff were honest, accurate, polite, responsive, quick, courteous and they're a wonderful team.
This review was collected via phone interview by Customer Research Inc.

EW
Elyse W.
Whitehouse, TX
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019
Outstanding service!
Hughes Automotive has speedy service! They always take great care of our vehicles and provide excellent customer service! We will be back!

Verified Customer
Tyler, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019
2000 Ford Crewcab
Hughes Auto is a very professional service dealer. They do a great job, very prompt, get you in & out, very friendly owner & service personnel. I would gladly recommend them to anyone. Keep up the good work.

HL
Heidi L.
Texas
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
Heidi said that the place helped her with what she needed, got the job done and didn't just condemn her vehicle without taking a good look first to see what it needed. No one else she went to for an estimate did that.
This review was collected via phone interview by Customer Research Inc.

SJ
Scott J.
Texas
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Scott said the business is professional and thorough. He would highly recommend them for automotive work to be completed.
This review was collected via phone interview by Customer Research Inc.

JF
Joe F.
Texas
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Joe said the staff is always taking care of his needs and they always do a great job.
This review was collected via phone interview by Customer Research Inc.

PF
Paula F.
Whitehouse, TX
Kia Sedona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2019
Great as Usual
Billy and his crew always fix everything! Been going there for 10+ years. Great customer service. Honest. Good pricing.

RP
Reida P.
Texas
Chevrolet Venture
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019 Category: Service
Reida said the business was very efficient. Everything went as she wanted.
This review was collected via phone interview by Customer Research Inc.

JW
Jode W.
Tyler, TX
Ram 2500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019 Category: Service
Jode said that the place meets his needs whenever they arrive.
This review was collected via phone interview by Customer Research Inc.

KH
KT H.
Tyler, TX
Volkswagen Eos
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2019
Honest repair work at a very reasonable price!
Hughes automotive let me know that my current problem was a common problem with VW, but that they could reset it and not have to make a major repair at this time. If they had told me I needed a major repair, I wouldn't have known otherwise, as my check engine light was on. They were able to expediently fix the problem, but advised me that if it re-occurs I will likely need the major repair. I appreciate their honesty in this, and not going for the quick buck. They now have my loyalty!

LH
Lowell H.
Tyler, TX
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019
A Honest Mechanic
I was new to the Tyler area and needing some work done on my car I asked around and one of the names that kept coming up was Hughes Automotive, for quality and honesty. They have delivered on both counts a number of times keeping my car going with the many miles that I am putting on it. They are great for working within my schedule!

DS
David S.
Tyler, TX
Chevrolet Camaro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019
Flat out AWESOME
Took my 2010 camaro ss for a multiple shorting with dash lights going off everywhere. Billy and Jay worked there butts off and said they weren’t 100% sure they found it because it was so intermittent. Well jokes on them. I’ve driven over 800 miles and didn’t come on once (was every 30 minutes). Also for some unknown reason it runs smoother and faster than it ever has (even new). Bottom line take your car here or your an idi*%! Couldn’t have ask for more (maybe a wash)

Displaying Review 1 - 20 of 358 in total