Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

3929 Reviews

ReScore Reviews™ (147)

ReScore
Overall Rating 4.6054431/5Overall Rating 4.6054431/5Overall Rating 4.6054431/5Overall Rating 4.6054431/5rating 4.6054431
Original
Overall Rating 2.2328774/5Overall Rating 2.2328774/5rating 2.2328774rating 2.2328774rating 2.2328774
97% Would Recommend
100% Business Response
Latest Review about 9 hours ago

Reviews


JU
Joseph U.
Palm Coast, FL
2008 Hyundai Veracruz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2019 Category: Service
Personal attention
Kept abreast of each stage of service
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 07/29/2019

We greatly appreciate you taking the time to share your kind words with us and continued loyalty to Hyundai of St Augustine. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

RV
Roland V.
St. Augustine, FL
2016 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2019 Category: Service
Fast
Do a good job
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 07/29/2019


 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Verified Customer
St. Augustine, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2019 Category: Service
Super friendly service
Everything is clean and.fast. easy to schedule appoiment.. everyone is very friendly and helpful
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 07/29/2019


 We greatly appreciate you taking the time to share your kind words with us and continued loyalty to Hyundai of St Augustine. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Verified Customer
St. Augustine, FL
2016 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2019 Category: Service
Polite
Courtesy, promptness, attention to requests. Danny, who has dealt with my car before, is professional in every way that I can see. I always respected at this service department.
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 07/29/2019


 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Verified Customer
St. Augustine, FL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2019 Category: Service
Great service
Always on time with my car
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 07/29/2019


 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

GM
Gerrit M.
St. Augustine, FL
2013 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2019 Category: Service
Honesty and integrity
Service bill came in less than expected. They didn't charge me or do things that weren't necessary like so many other dealerships do. Tunde, the service rep was so helpful, as always..
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 07/26/2019


 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

SN
Susan N.
Saint Augustine, FL
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2019 Category: Service
Fast and easy
Everyone was great, personable, professional and no surprises.
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 07/26/2019

We greatly appreciate you taking the time to share your kind words with us and 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

SB
Steve B.
St. Augustine, FL
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2019 Category: Service
Everybody seemed to know their job and did it well
Very pleased definitely coming back
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 07/26/2019

We greatly appreciate you taking the time to share your kind words with us and 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

JP
Jimmie P.
Saint Augustine, FL
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2019 Category: Service
Great service
Quick service
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 07/26/2019

 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

PA
Paul A.
St. Augustine, FL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2019 Category: Service
Roger is a great service advisor. Super attitude and very helpful.
Good service, done on time and for a reasonable price.
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 07/25/2019

Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

GM
Gerard M.
Daytona Beach, FL
2019 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2019 Category: Service
Service
The people !
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 07/24/2019


 We greatly appreciate you taking the time to share your experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

ER
Ernest R.
Saint Augustine, FL
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2019 Category: Service
Personalized Customer Service
Courteous, friendly and professional attitude. My compliments to your service rep Ms Tunde O'Connor. A most pleasant and professional individual. She sets a fine example for her peers emulate.
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 07/23/2019

We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations. Tunde is a valuable member to our service team. Great job Tunde!!



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

PL
Patrick L.
Lady Lake, FL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2019 Category: Service
st augustine
They are very professional and their communication skills are top notch. I always feel like they are looking out for my best interest.
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 07/23/2019

 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Verified Customer
Palm Coast, FL
2015 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2019 Category: Service
Great customer service
Courteous, responsive
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 07/23/2019


 Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

VA
Victoria A.
Palm Coast, FL
2014 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2019 Category: Service
Service was prompt and friendly
Service was completed promptly and professioo
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 07/23/2019


 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

CI
Catherine I.
Palm Coast, FL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2019 Category: Service
The Best!!
Went in for a recall on my car. My service advisor, Daniel Torres told me that my battery was on the low side and I needed the 30,000 mile oil change. Would I be interested in having this taken care of. I have been going to Hyundai service since I bought my car. I’m a widow with absolutely no knowledge of how much maintenance I need. I depend on my guide book and my mileage to see that everything is up to par. Thanks to Daniel and the technician Mark Boswell my car is running like new. A nice car wash and I was on my way!! Thanks again!
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 07/23/2019


 We greatly appreciate you taking the time to share your kind words with us and the continued loyalty to Hyundai of St Augustine. Daniel and Mark appreciate reading your comments and are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

JB
Jane B.
Saint Augustine, FL
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2019 Category: Service
Friendly personnel and comfortable environment.
Friendly personnel and comfortable environment.
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 07/22/2019


 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

LW
Lanthony W.
Jacksonville, FL
2016 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2019 Category: Service
My last service at the dealer was excellent
Service was excellent and the employees are genuine.
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 07/22/2019


 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

RP
Rose P.
St. Augustine, FL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2019 Category: Service
good service
treated like important people.
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 07/22/2019


 We greatly appreciate you taking the time to share your service experience with us and all of our guests are important to us. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Verified Customer
Saint Augustine, FL
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2019 Category: Service
Service
Great service from the minute I arrived for my appointment. Didn't have to wait long and job completed with no issues. Thank you, Danny for all your help.
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 07/22/2019


 Thank you for taking the time to share your service experience with us and continued loyalty to Hyundai of St Augustine. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"