International Motors


Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

419 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75
Original
Overall Rating 2.75/5Overall Rating 2.75/5rating 2.75rating 2.75rating 2.75
99% Would Recommend
Latest Review 8 days ago
Harry P. on 10/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Very prompt service, all services are explained before repairs are done. Very friendly personnel."
Would recommend service at this facility.
Vehicle: MINI Cooper Coupe
Service Date: 10/12/2017
Review Created: 10/14/2017 07:00 AM
Jacob T. on 02/04/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Vehicle has never run better - Sean makes sure repairs are done correctly."
Repairs took time but worth the wait!
Vehicle: Volvo V70
Service Date: 01/31/2017
Review Created: 02/04/2017 09:32 AM
Lynn C. on 02/27/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Lynn said he has been satisfied with the service he has received at this business. He would like to thank them for being super and having a great team.
Vehicle: BMW M5
Category: Service
Service Date: 02/02/2016
Review Created: 02/27/2016
This review was collected via phone interview by Customer Research Inc.
Eric B. on 09/01/2015
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Transmission Service"
Was quoted $330 but was charged $400. Still cheaper than the dealership, though.
Vehicle: Volkswagen CC
Service Date: 08/31/2015
Review Created: 09/01/2015 10:01 AM
Kurt M. on 04/09/2015
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good service "
Main problem repaired but another (which may or may not be related) cropped up the next day. Always good service
Vehicle: Mercedes-Benz C230
Service Date: 04/08/2015
Review Created: 04/09/2015 04:38 PM
John B. on 03/01/2015
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"COOPER TO THE DR."
First time there. Liked the way they took the time to really hear what we thought were the problems. They kept us informed about the costs and work being done. Thanks from Karina, John and COOPER.
Vehicle: MINI Cooper
Service Date: 02/26/2015
Review Created: 03/01/2015 08:45 AM
David M. on 01/15/2015
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
David said they do not provide any transportation so it is a bit of a hassle, but it is understandable since it is a small business.
Vehicle: Volkswagen Jetta
Category: Service
Service Date: 01/13/2015
Review Created: 01/15/2015
This review was collected via phone interview by Customer Research Inc.
Paul H. on 01/12/2015
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Paul said they did a good job and were friendly. It was a good experience overall. He would have liked a little more communication and to have receive his estimates on time.
Vehicle: BMW X5
Category: Service
Service Date: 01/02/2015
Review Created: 01/12/2015
This review was collected via phone interview by Customer Research Inc.
Peter K. on 12/17/2014
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Peter said the business was pretty good.
Vehicle: Mercedes-Benz SL550
Category: Service
Service Date: 12/02/2014
Review Created: 12/17/2014
This review was collected via phone interview by Customer Research Inc.
Peter K. on 06/24/2014
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Peter said the business seems to be straightforward and honest.
Vehicle: Mercedes-Benz SL500
Category: Service
Service Date: 06/16/2014
Review Created: 06/24/2014
This review was collected via phone interview by Customer Research Inc.
Adrienne A. on 04/24/2014
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Adrienne said she really likes the owner and service at this business. The past 2 service visits have taken a little longer than she would have liked. She was told the reason for the delay was due to a delay in the parts arriving.
Vehicle: Jaguar XJ8
Category: Service
Service Date: 04/22/2014
Review Created: 04/24/2014
This review was collected via phone interview by Customer Research Inc.
John Y. on 03/21/2014
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
John said personality wise, they are very good. He had a little hiccup when he took the vehicle in and they fixed it by checking out the fluids. The workmanship is very good. The only thing he was suspicious about is when he drove the vehicle somewhere and took his key out of the ignition, the assembly came out with the key. Something had broken inside the column and he is wondering if someone was moving the vehicle and was a little bit rough with the key. He knows he cannot prove anything. He does not think anyone would own up to it, if in fact they did do it. He would return to the business. The ignition housing cost him $1,200.
Category: Service
Service Date: 02/24/2014
Review Created: 03/21/2014
This review was collected via phone interview by Customer Research Inc.
Sean Z. at International Motors responded on 03/28/2014

Hi John
   Thanks for your comments.
However your ignition thunmbler
lasted over 41 years which is not bad for a 1973
Porsche.

Regards Sean
Bosch Master Technician

Lynn C. on 02/19/2014
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Spoke with Deirdre. She said the business was supposed to submit the smog paperwork to the department of motor vehicles. It was never submitted. She is still waiting for them to submit the papers
Vehicle: Toyota Camry
Category: Service
Service Date: 02/03/2014
Review Created: 02/19/2014
This review was collected via phone interview by Customer Research Inc.
Sean Z. at International Motors responded on 03/28/2014

Hi Lynn
When a smog check is performed the smog analyser automatically submites the Smog certificate automatically via phone line.
Regards Sean

James T. on 01/23/2014
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
James said they gave him other recommendations for his vehicle after he got there to pick it up. He would have preferred if they had let him know ahead of time.
Category: Service
Service Date: 01/20/2014
Review Created: 01/23/2014
This review was collected via phone interview by Customer Research Inc.
Robert M. on 12/12/2013
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Robert said he felt like he paid more than he should have for the service.
Vehicle: Buick Century
Category: Service
Service Date: 11/26/2013
Review Created: 12/12/2013
This review was collected via phone interview by Customer Research Inc.
Jim O. on 11/14/2013
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Jim said they did a great job, but the next morning there was an oil leak. He took the vehicle back and they fixed it. He said he was happy.
Vehicle: Ford Explorer
Category: Service
Service Date: 11/12/2013
Review Created: 11/14/2013
This review was collected via phone interview by Customer Research Inc.
Paul B. on 10/12/2013
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Very honest and professional"
I've got a '76 Porsche and was very happen with Sean and his group...and, my bill ended up being less than originally quoted....
Vehicle: Porsche 911
Service Date: 10/10/2013
Review Created: 10/12/2013 08:12 PM
Chad K. on 08/14/2013
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Chad is a completely satisfied customer.
Vehicle: Mercedes-Benz CLS500
Category: Service
Service Date: 07/25/2013
Review Created: 08/14/2013
This review was collected via phone interview by Customer Research Inc.
Craig M. on 08/10/2013
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Craig said the employees of this business were technically proficient in their work.
Vehicle: BMW 325i
Category: Service
Service Date: 07/24/2013
Review Created: 08/10/2013
This review was collected via phone interview by Customer Research Inc.
Lori E. on 07/17/2013
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Lori said she has dealt with this business for a long time. They always provide great service. They are timely and she trusts them with her vehicle.
Vehicle: Mercedes-Benz CLK320
Category: Service
Service Date: 07/03/2013
Review Created: 07/17/2013
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 27 in total