ReScore Reviews™ (5)
I have been performing Smog Check since May of 1986.
Sorry for the missunderstanding, we have been offering a coupon for couple of years and our regular price is $57.00
We also quote our price with certificate included.
I am glad that I was able to have your car smoged within 20 minutes while you were waiting and hope that you would give us another chance.
Regards Sean Z BSCS Bosch Master technician
Sorry about you Stereo problem.
As per our conversation we had this morning we repaired your car's short circuit by diagnosing and replacing the RCM moduel which was causing the battery to go flat. You had installed a switch at the battery cable to shut down the power to the car but unfortunatly this powering down resets every module (50 or so)in the car and when you complete the circuit by turning the main switch on a module may not wake up or may go to sleep for good. I was not aware of you Stereo system until now. If you like I can take a look to see if it turns out to be a simple repair such as a fuse.
Bosch Master Technician 1/38 BSCS
Told that avoidable re-test would be discounted but not by how much. Hope Nov 5th re-test will check ODB's first as requested today. Valuable info provided on how to restore ODB's on driving variables. Went to your location as top notch professionals.
Dear Mr. Randolph
Upon a request to perform a smog check I always ask if the battery was disconnected, replaced or the engine warning light was reset. I did asked you the same question when you said that there has been more than power surges which caused your battery tender to stop keeping your battery charged, you also indicated that you have been driving your truck for about a week. As I explained to you in detail when a battery is gone dead for any reasons then there are several self tests that has to be run by your car and if successful the drive cycle will be complete. The State Of California mandates that cars should be tested as they come in to our facility. I have performed over 60,000 smog checks since 1985. You did not ask us to check anything else so we followed the State requirement.
We also do not charge retest fee our regular clients.
As I explained in detail if you drive your car for a while with a half tank of gas it should complete the drive cycles, else there is a problem that needs to be addressed.
Bosch Master Technician
Hello Mr. Lancaster
Thank you for your review, as I explained on the phone we got the initial authorization so we can pinpoint the exact problem with your ignition Key turning and turning and not starting the car. We had to tear down the steering column, break the steering lock, seperate the ignition thumbler seperate the electical part just to find which part was broken. We saved you the thumbler & the electrical part which saved money and three days waiting time(Thumblers are special order). At last we did save you over four to five hundred dollars. I hope this answers any missunderestanding.
Bosch Master Technician
Thank you Steve for taking the time to write about your experience with International Motors.
Stay safe Sean
Thus was my first tine with him and not my last
Thanks, Dan for taking the time and writing about your experience with IM.
But what really makes their service special are the people that work on your vehicle.
Fred just serviced my car, which had to be towed because of sitting in our garage over the summer months and would not start, and he called me for my approval on every part needed and quoted the price to me up front.
In the end, all costs ended up much lower than quote and my car is now back in tip top shape. :))
That you Fred for going the extra mile on EVERYTHING!
I highly recommend International Motors and would not go anywhere else!!
They are the one auto mechanic service center that does NOT try to oversell or overcharged you on what’s needed.
Thank you again Fred and Sean!
Very Happy Customer! :))