Eric, we're glad you're happy with our new drive in oil change service. Thanks for servicing with Iron Trail.
Scott, we apologize for the miscommunication on the tonneau cover. It does look like we provided you with the GM brand tonneau that is covered under your vehicles warranty and is a bit more expensive because that is what was in stock, but again we do understand and apologize for the miscommunication between the sales, parts, and service departments. Thank you for the survey we take all of our surveys into account to help improve our future proccesses and customer experience.
Tanya, we're very happy that our Service Department was able to provide you with a 5 star experience, please call us for any future service needs!
Nicole, we're happy to hear we provided you with a 5 star service visit!
Kurt, we do apologize for the miscommunication on the mileage and unfortunately the mileage was misstated on your paperwork. I can assure you that no one drove your vehicle after you put a down payment on it. We did extend your dealer warranty to the correct mileage.
Bryan, we're glad you were happy with our selection and service! Thanks for the 5 star review!
Fred, we'll be sure to pass on your review to Robby! We're glad you were happy with your visit!
Christine, we're happy you have continued to service your vehicle with Iron Trail. We look forward to keeping your Toyota a Toyota in the future!
Terry, we're very happy to hear that you haven't had any further issues! Thanks for the 5 star review!
Michael, we are very happy to hear that our service department has met your expectations and that you have received quality service here. Thank you for the 5 star review!
We're very glad we were able to meet your expections. Thank you for the 5 star review.
We will be sure to pass along your review to Jake, he is always happy to hear of a satisfied customer. Thank you for your 5 star review.
Mark, we will be sure to let Robby know you enjoyed your truck buying experience! We hope you are enjoying the new Tacoma! Thanks for the 5 star review.