Overview

Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

212 Reviews

94% Would Recommend
Latest Review 15 days ago

Reviews


JR
Jose R.
Redding, CA
Dodge Pickup
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/04/2018 Category: Service
Jose said the business had a high cost for services. The staff was not able to correctly diagnose the issues that were occurring with his vehicle.
This review was collected via phone interview by Customer Research Inc.

SW
Sheila W.
Shingletown, CA
Ford Fusion
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/27/2017 Category: Service
Sheila said this business was pretty pricy. She was charged twice as much as other people for the brake job she got. For the reasons specified, she would not recommend this business.
This review was collected via phone interview by Customer Research Inc.
Dan P. from J And D Automotive responded on 11/10/2017

We are very sorry that you were less than happy with the service you recently received here at J & D Automotive.  Please be assured that we do everything in our power to keep our prices competitive within the industry.  We would be happy to discuss your concerns with you.  Please call us at 530-221-2220 and ask for Ryan or Dan.  Thank you,

Dan Popoff
Owner
530-221-2220

CH
Chad H.
Cottonwood, CA
GMC Jimmy
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/08/2017 Category: Service
Chad said the day after the service was performed, his vehicle did not work. He did not appreciate being charged again to fix what should have been done the day before.
This review was collected via phone interview by Customer Research Inc.

JW
James W.
Redding, CA
Mitsubishi Eclipse
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/22/2016 Category: Service
James said the employees at this business were nice. However, they wanted too much money for the repairs.
This review was collected via phone interview by Customer Research Inc.