Overview

Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

212 Reviews

94% Would Recommend
Latest Review 21 days ago

Reviews


KB
KATHY B.
Bella Vista, CA
Subaru Outback
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/11/2018
Punctual
The staff is very pleasant, the service is done in a timely manner, and they start on time. I like the fact that they are AAA approved. I feel confident in their workmanship. The only drawback for me; they are not credit card friendly. I am sure the fees are the issue, but that would be a plus in my opinion.

JS
Jeff S.
Redding, CA
Honda CR-Z
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/07/2018 Category: Service
Jeff said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

KN
Kelly N.
Redding, CA
Pontiac G6
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/02/2018 Category: Service
Kelly said there was a miscommunication with the staff.
This review was collected via phone interview by Customer Research Inc.

MB
Mark B.
Redding, CA
Ford Escape
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/30/2018 Category: Service
Mark said the business did a good job and everything went well.
This review was collected via phone interview by Customer Research Inc.

CB
CHRISTIANNA B.
Redding, CA
Jeep Liberty
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/25/2018
Always friendly service
Ryan at J and D is always so kind and helpful! I’ve taken my Jeep here a few times now and don’t desire to go anywhere else! The team is super communicative and trustworthy! I’m always recommending them.

BC
Bert C.
Cottonwood, CA
Buick Century
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/13/2018 Category: Service
Bert said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

BC
Bert C.
Cottonwood, CA
Buick Century
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/09/2018 Category: Service
Bert said there was some smoke coming from the engine after he picked the vehicle up. It might be from the work that was done, and might burn away. He will just have to watch it.
This review was collected via phone interview by Customer Research Inc.

HV
Heather V.
Bella Vista, CA
Buick Regal
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/13/2017 Category: Service
Heather said some services of this business are priced a bit high and others are priced reasonably.
This review was collected via phone interview by Customer Research Inc.
Dan P. from J And D Automotive responded on 11/14/2017

Thank you for your review.  We do try our best to keep our prices competitive.  We also offer a fantastic warranty for most of our repairs.

Dan Popoff
Owner
530-221-2220

JN
James N.
Redding, CA
Dodge Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/01/2017 Category: Service
James said he has to bring the vehicle back because the check engine light is still on. The business is great.
This review was collected via phone interview by Customer Research Inc.

ES
Ed S.
Redding, CA
Toyota Camry
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/02/2017 Category: Service
Ed said it would have been nice if they had given him the price-front. It would also be helpful if the cost of the diagnosis would go toward any work that was being done.
This review was collected via phone interview by Customer Research Inc.

KW
Ken W.
Redding, CA
Ford Explorer
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/08/2017 Category: Service
Ken said the staff told him the vehicle's backing lines were out, and the catalytic converter was plugged up. They didn't reconnect all the parts after the service but other than that, the service was okay.
This review was collected via phone interview by Customer Research Inc.

MF
Michael F.
Palo Cedro, CA
GMC Sierra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/03/2017 Category: Service
Michael said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

MA
Margaret A.
Redding, CA
Dodge Durango
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/16/2017 Category: Service
Margaret said she thinks they did a good job.
This review was collected via phone interview by Customer Research Inc.

MM
MARTIN M.
Redding, CA
Hyundai Veracruz
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/11/2017
Hyundai-alternator replacement
Excellent service! Everybody was very honest and helpful. Ryan is an excellent addition to the team!

JK
Joel K.
Redding, CA
Volkswagen Jetta
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/12/2017 Category: Service
Joel said it worked out well. When he went in 2 days earlier, he asked what it would cost for an inspection. The day he went in, he was told it would cost $67.50. He reminded them that 2 days earlier, he talked to them about the price.
This review was collected via phone interview by Customer Research Inc.

DG
DOUG G.
Redding, CA
Honda CR-V
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/22/2017
service
Great service

AH
Amanda H.
Redding, CA
Toyota Prius
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/11/2017 Category: Service
Amanda said they were good. They just had to order the original part. They were very nice.
This review was collected via phone interview by Customer Research Inc.
Dan P. from J And D Automotive responded on 03/13/2017

Thank you for your kind words.  We are happy you were pleased with our service.

Dan Popoff
Owner
530-221-2220

SF
Sheryl F.
Redding, CA
Jeep Grand Cherokee
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/16/2017 Category: Service
Spoke with Stanley. He said the time took longer than he expected.
This review was collected via phone interview by Customer Research Inc.

DH
DAVID H.
Redding, CA
Chevrolet Traverse
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/15/2016
First visit to J&D
Professional quality repairs on time.
Dan P. from J And D Automotive responded on 12/16/2016

Thank you David.  We look forward to becoming your 'go to' shop.

Dan Popoff
Owner
530-221-2220

DC
DODIE C.
Stanton, CA
Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/17/2016
They are honest and trustworthy. Although, a bit expensive for a diagnostic, and no work or repairs were done.
My dad has been coming here for years.