Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

258 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
98% Would Recommend
Latest Review 10 months ago

Reviews


MD
Michelle D.
Exeter, RI
Honda Accord
Verified Customer
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04/23/2016 Category: Service
Michelle said she received good service at the business. They were very thorough and they did a good job.
This review was collected via phone interview by Customer Research Inc.

JP
John P.
Warwick, RI
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2016 Category: Service
John said he is always pleased with how this business does their work and with how quick they are. He likes their prices.
This review was collected via phone interview by Customer Research Inc.

CK
Charlie K.
Warwick, RI
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2016
Great service, reasonable price, no gimmicks
Very pleased and would definitely recommend them.

BH
Bob H.
West Warwick, RI
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2016
Professional
Efficient, courteous & professional

GG
George G.
Warwick, RI
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2016 Category: Service
George said they did a good job.
This review was collected via phone interview by Customer Research Inc.

RM
Roberto M.
Pawtucket, RI
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2016 Category: Service
Roberto said his experience at this business was easy. The service their employees provided to his vehicle was good and cheap.
This review was collected via phone interview by Customer Research Inc.

DS
David S.
East Greenwich, RI
Subaru Impreza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2016
Awesome Service
This is my second time here and I couldn't be happier, great prices, great service and great technicians. This is the only place I will take my Subaru.

HP
Hal P.
Warwick, RI
Mazda Protege
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2016 Category: Service
Hal said the staff at this business is really nice to do business with. Some issues came up that were not so terrific but they handled them in an expert and professional manner. He would recommend them to anyone.
This review was collected via phone interview by Customer Research Inc.

AK
Amanda K.
Westerly, RI
Ford Escort
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2016
Trustworthy!
I said the same thing on Groupon as I'll say here - I would've never found this place if not for Groupon, and so glad I did. I'll be coming here long after I wear out my 3 nearly-free oil changes although I live around an hour away. J&S gave me sound advice (the car I recently bought is so badly rotten that it probably won't get me through this year) that they can't, in any way, benefit from financially; they sell their services, not cars. And regarding service - they talked me out of investing another dime into this car..anything beyond oil changes would be an absolute waste. How can you beat that kind of honesty?! For that, they've earned a customer for life.

BH
Bill H.
Warwick, RI
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2016
The last of a dying breed
It is good to see that true service is still alive and kicking.

KM
Kelly M.
Providence, RI
Nissan Sentra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/15/2016
thorough service
Efficient staff that holds true to their work. Had work done and my engine light came back on ... brought it back in and had it looked at again. No questions asked. Short staffed that day but it got done and haven't had a problem since.

CG
Chris G.
Wakefield, RI
Toyota Highlander
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/15/2016
Joe is always able to accommodate me within a day's notice. His location is convenient and clean. Great service.
I highly recommend the team at J and S. Price is competitive and staff is professional.

IC
Ideal C.
Warwick, RI
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2016 Category: Service
Spoke with Joe. He said this business is efficient. They keep him informed and he trusts them.
This review was collected via phone interview by Customer Research Inc.

AS
Ada S.
Warwick, RI
Chrysler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2016 Category: Service
Ada said the business was easy to deal with and easy to make an appointment. They had her vehicle in and out quickly.
This review was collected via phone interview by Customer Research Inc.

AG
Andy G.
East Greenwich, RI
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2016
Very Good Auto Service
I have had my 2011 Jeep Liberty serviced at J&S for the past year and a half. I trust Joe's recommendations. He services my car in the time he says he will and sets a service time at my convenience. Very professional operation.

RC
Richard C.
Hope, RI
Land Rover Range Rover Sport
Verified Customer
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02/14/2016
Customer service
They went out of their way to shuttle me back and forth very professional

CO
Chad O.
Warwick, RI
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2016
Great Toyota Service
For the last several years I've bounced from one poor or mediocre car service provider to another. Joe and J & S Auto Repair is the real deal as far as service goes. Check him out.

JM
Jacob M.
West Warwick, RI
Mazda Tribute
Verified Customer
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02/13/2016
Great help
Joe and his guys are always a great help to me no matter what my situation is. Straight forward answers and they even give me random discounts, cant go wrong with that!

RT
Ralph T.
Warwick, RI
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2016
Old Fashioned service, with modern technology
As always, Joe and his team took excellent car of my car quickly and at a very fair price.

JV
Jason V.
Cranston, RI
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2016
Fast service
Their customer service is excellent; you are treated as a valued customer as opposed to a lot of other places.