Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

618 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


JG
Janice G.
Rockwall, TX
Saturn L200
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Janice said everything was nice and handled well. The staff explained everything.
This review was collected via phone interview by Customer Research Inc.

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Tom R.
Rockwall, TX
Toyota Camry Solara
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Tom said he did not have any problems with the service. The staff were pretty quick to find the diagnosis and do the work. Even though the parts were difficult to get they did a nice job.
This review was collected via phone interview by Customer Research Inc.

JM
Jerry M.
Heath, TX
Mercedes-Benz C280
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Jerry said this business always meets her expectations. She will not go any place else with her vehicle.
This review was collected via phone interview by Customer Research Inc.

IU
IVY U.
Rockwall, TX
Chrysler PT Cruiser
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2018
everyone is great
I love this place, they always help me with my cars and advise me what to do.
Thank you for the wonderful job.

CD
CAROLYN D.
Heath, TX
Chevrolet Colorado
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04/26/2018
Excellent service!
My vehicle was fully repaired and ready to go within a few hours of the time I dropped it off. Unlike what I would have had to "endure" at the local dealership, no one tried to "sell" me any services I didn't need (that would have cost me an exorbitant of money!).

CW
Chris W.
Royse City, TX
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Chris said the mechanics took good care of him in his emergency situation. The vehicle was repaired correctly and he had no complaints.
This review was collected via phone interview by Customer Research Inc.

SC
SCOTT C.
Royse City, TX
Chevrolet Silverado SS
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018
Excellent, fast service
Friendly and fast service. Won't hesitate going back to them for repairs.

BL
Bill L.
Rockwall, TX
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018 Category: Service
Bill said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

MN
Michael N.
Heath, TX
Toyota Highlander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018 Category: Service
Michael said the staff was helpful. They provided prompt, easy service.
This review was collected via phone interview by Customer Research Inc.

WH
WILLIAM H.
Royse City, TX
Chevrolet Camaro
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018
RELIABLE, GETS TO THE PROBLEM.
This is the place to go, you can trust them to do it right and feel good they care about your car.

DS
Doug S.
Heath, TX
Ford Explorer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Doug said, he was looking for a hard to find part, that would cost him $400 and James found it for half that at a salvage yard. They gave him great service.
This review was collected via phone interview by Customer Research Inc.

CG
CARL G.
Rockwall, TX
Ford F-150
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04/20/2018
Professional work and a friendly atmosphere.
The work is always top notch and professional yet done in a cordial friendly environment. They take the time to explain what the problem is with your vehicle and what it takes to correct that problem.

RE
Rex E.
Royse City, TX
Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Rex said the staff have always done what they said they were going to do and taken care of his business.
This review was collected via phone interview by Customer Research Inc.

CG
CHERYL G.
Rockwall, TX
Toyota Camry
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04/12/2018
knowledgeable and friendly
I am so happy to have found Jackson Automotive. Was readily able to get an appointment, feel that attention was given to details, price was reasonable and I have confidence my car is safe for a couple long trips coming up!

ST
SUZANNE T.
Rockwall, TX
Land Rover Range Rover Evoque
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04/11/2018
Friendly and personal
He always helps me and with minimum expense. His work is always perfect! I’m thankful for him!!

BB
BLAKE B.
Ford Pickup
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04/09/2018
Another Successful Visit
I took my truck in last week to have what I thought would be transmission work done. After a few diagnostic tests, Mr. Jackson replaced my coils and plugs and had me on my way, same day. They are always honest, efficient, and very reasonably priced.

AB
ALICE B.
Rockwall, TX
Lincoln MKX
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018
Efficient
Timely, competent service .

LP
LARRY P.
Rowlett, TX
Ford F-150
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04/05/2018
2003 Ford F 250 6.0 Diesel
They completely explained what they needed to do to my truck to get it to run right . Showed me all the computer codes and what the mean. Where very up front on what they were doing no hidden charges.

GH
GARY D. H.
Rockwall, TX
Chevrolet Suburban
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018
They know how to fix problems
Very pleased with the service.

RL
R. B. L.
Keller, TX
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2018
Amazing
Great service, friendly atmosphere, and you saved me! Made me feel like a top priority. Definitely recommend Jackson Automotive! Thank you!

Displaying Review 1 - 20 of 618 in total