Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

634 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


PC
PAM C.
Rockwall, TX
Acura 3.2TL
Verified
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07/18/2018
Nice family owned business
This was the first time I brought my car to be worked on here and they did a good job. I am a single woman and it’s nice to go somewhere that you don’t feel like they’re trying to rip you off. I have found my new mechanic!

DC
DEBBIE C.
Rockwall, TX
Lexus RX 330
Verified
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07/15/2018
July 12, 2018 experience
The people were were knowledgeable and friendly. The service was outstanding!

CG
CARL G.
Rockwall, TX
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2018
Always humorous and friendly yet professional and very knowledgeable
As always staff was friendly and very knowledgeable.

SO
STEVE O.
Rockwall, TX
Jeep Wrangler
Verified
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07/07/2018
Service was awesome!
Jackson Automotive staff were very helpful, honest and considerate. They were respectful of my time. Work was done professionally and in a timely manner. I will definitely take my vehicles back here for service. I will also recommend them to family and friends.

TA
TOMMY A.
Rockwall, TX
Toyota Venza
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018
Jackson automotive did what was expected at a reasonable price.
James does a good job of getting my vehicle serviced as quickly as possible and returned back to me in a very timely manner. I really appreciate their quick service.

LG
LENA G.
Heath, TX
Cadillac DeVille
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018
EXCEPTIONAL customer service and knowledge.
Jackson is now the only place I will take my car. Their knowledge of any type of vehicle is outstanding. I had taken my 2002 Cadillac to them after others had tried to fix it, charged me and put all wrong parts on it. Jackson Motors did not deceive me and my car is driving like a new car. Thank you Jackson Automotie.

KJ
Keith J.
Wolfe City, TX
Dodge Charger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018 Category: Service
Keith said the business took care of everything professionally.
This review was collected via phone interview by Customer Research Inc.

DA
Derek A.
Texas
Acura TL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Derek said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

LS
Laurie S.
Rockwall, TX
Volkswagen Beetle
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Laurie said the mechanic is always extremely helpful, knowledgeable, goes out of his way, and does a great job. The staff is friendly and nice. She also likes the big candy dish at the front desk.
This review was collected via phone interview by Customer Research Inc.

MM
Mary M.
Rockwall, TX
Mercury Sable
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Mary said the staff was friendly. They explained what was going on with the vehicle.
This review was collected via phone interview by Customer Research Inc.

CH
Chris H.
Rockwall, TX
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Chris said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

JW
John W.
Rockwall, TX
Chevrolet Suburban
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/04/2018 Category: Service
John said, the repairs took longer than he thought they would, but he is a repeat customer.
This review was collected via phone interview by Customer Research Inc.

JL
JOHN(BILL) L.
Garland, TX
Volvo V70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2018
A TITLE IS NOT NECESSARY, WASTE OF TIME
EXCELLENT, HONEST, EXPERT SERVICE.

PB
Pete B.
Mesquite, TX
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2018 Category: Service
Pete said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

JC
Jeff C.
Rockwall, TX
Buick Enclave
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Spoke with Jeff's wife. She said the employees did a good job. They were quick. Her vehicle was ready on the same day it was brought in and it hasn't had any issues since.
This review was collected via phone interview by Customer Research Inc.

EU
Eloy U.
Rockwall, TX
GMC Sierra 1500
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/23/2018 Category: Service
Eloy said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

JG
Janice G.
Rockwall, TX
Saturn L200
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Janice said everything was nice and handled well. The staff explained everything.
This review was collected via phone interview by Customer Research Inc.

TR
Tom R.
Rockwall, TX
Toyota Camry Solara
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Tom said he did not have any problems with the service. The staff were pretty quick to find the diagnosis and do the work. Even though the parts were difficult to get they did a nice job.
This review was collected via phone interview by Customer Research Inc.

JM
Jerry M.
Heath, TX
Mercedes-Benz C280
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Jerry said this business always meets her expectations. She will not go any place else with her vehicle.
This review was collected via phone interview by Customer Research Inc.

IU
IVY U.
Rockwall, TX
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2018
everyone is great
I love this place, they always help me with my cars and advise me what to do.
Thank you for the wonderful job.

Displaying Review 1 - 20 of 634 in total