Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

634 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


TC
Tamara C.
Royse City, TX
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2017 Category: Service
Tamara said this business has always done a good job on her vehicle.
This review was collected via phone interview by Customer Research Inc.

MW
Mary W.
Rockwall, TX
Nissan Maxima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2017 Category: Service
Mary said this business is very honest about pricing. They keep her informed. They treat her mother with respect.
This review was collected via phone interview by Customer Research Inc.

MB
Marty B.
Rockwall, TX
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2017 Category: Service
Spoke with Gloria. She said they fit her in the next day for service. They often fit them in when necessary. The service is done in a timely manner and at a fair cost. Every aspect of this business is completely satisfying.
This review was collected via phone interview by Customer Research Inc.

BO
Bill O.
Rockwall, TX
Plymouth Grand Voyager
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2017 Category: Service
Bill said the staff were professional and they provided good service. He appreciated the work they did.
This review was collected via phone interview by Customer Research Inc.

PM
PAUL M.
Rockwall, TX
Mercedes-Benz E320
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2017
Customer Service
All of the technicians as well as the owners make this a special place. The owners are very caring and trustworthy. Thank you!

DF
Dennis F.
Rockwall, TX
GMC Yukon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2017 Category: Service
Dennis said this business is the best. They do a good job and they do not try to oversell him.
This review was collected via phone interview by Customer Research Inc.

JL
JOHN(BILL) L.
Garland, TX
Volvo V70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2017
PERSONAL, HONEST, SERVICE
HAVE BEEN GOING 2 JACKSON'S 4 YEARS. ONE OF THE BEST GARAGES I HAVE EVER BEEN TO.

FA
Fernando A.
Rockwall, TX
Dodge Charger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2017 Category: Service
Fernando said this business provided good service.
This review was collected via phone interview by Customer Research Inc.

JH
Jared H.
Rockwall, TX
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2017 Category: Service
Jared said this business provides good customer service. They value him as a customer.
This review was collected via phone interview by Customer Research Inc.

WF
Will F.
Rockwall, TX
Mercedes-Benz E320
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2017 Category: Service
Will said the employees provided good service.
This review was collected via phone interview by Customer Research Inc.

DS
DEBBIE S.
Rockwall, TX
Buick Enclave
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2017
Debbie Sumners
You are the best .I am always taken care of fast an every one is ao nice an helpful. Cant thank you enough.

EG
ERIC G.
Rockwall, TX
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2017
Jackson is great as always!
I called Jackson's late on a Friday in need of a quick repair to an automatic window. Jackson's was able to fit us into the schedule, complete the repair and do an oil change on the same day so my daughter could take the car back to college! Excellent work, service and friendliness as always. Thanks Jackson!!

LA
LISA and ARDIE A.
Rockwall, TX
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2017
Reliable, Honest, Treats me like Family
I so appreciate how James Jackson always looks out for our best interest. He offers expert opinions in all our car matters and even talks my calls when I just need advice on what to do. We are so glad that Jackson Automotive treats us like family.

JJ
Jason J.
Rockwall, TX
Ford Super Duty F-250 SRW
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2017 Category: Service
Jason said they did a great job and he was pleased.
This review was collected via phone interview by Customer Research Inc.

PH
PATRICK H.
Rockwall, TX
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2017
Excellent service!
These guys got right to the problem with my car and fixed it fast. Thanks!

LS
LIZ S.
Rockwall, TX
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2017
They go above and beyond
Great place to take your car!

PM
PAUL M.
Rockwall, TX
Mercedes-Benz E320
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2017
Superb Personal Attention
A Very Satisfied Customer!

MS
MOSES S.
Rockwall, TX
BMW X3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2017
Trustworthy and Dependable
Using Jackson Automotive for servicing my vehicles has been a great decision. The technicians are exceptionally good and can be counted on to diagnose the problems and resolve. I can recommend this business to anyone. Thanks to Jackson Automotive.

DH
Danny H.
Rockwall, TX
Ford F-150
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/06/2017 Category: Service
Danny said the service took longer than promised. He stated he feels his vehicle now drifts to the right as he is driving.
This review was collected via phone interview by Customer Research Inc.

SN
SANDRA N.
Rockwall, TX
Lexus SC 400
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2017
Love Jackson Automotive!
This IS THE BEST auto shop! They are reasonably priced and only do necessary work!

Displaying Review 81 - 100 of 634 in total