Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89
4.9

( 776 Reviews )

99% Would Recommend
Latest Review 3 days ago

Reviews


AB
ALICE B.
Rockwall, TX
Lexus RX 330
Verified Customer
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01/16/2019
Great service
They go out of their way to give you & your car the best service. I feel very confident in their knowledge of how to take the best care of my car.

JJ
Jill J.
Rowlett, TX
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Jill said the employees were honest and kept her updated. She stated they made her feel good because they saved her from future repairs.
This review was collected via phone interview by Customer Research Inc.

DB
Dan B.
Rockwall, TX
Audi Q5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Dan said the business was excellent. They did everything he wanted them to do.
This review was collected via phone interview by Customer Research Inc.

CC
CINDY C.
Rockwall, TX
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2018
Great Place
Great place with honest people working for them. I don't feel like I have been riped off with additional repairs not needed. i trust their work and will continue to go there for all repairs.

JH
JAMES H.
Rockwall, TX
Suzuki XL7
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018
Courteous and dependable
Courteous and dependable same day service.

DP
Dhruv P.
El Cerrito, CA
Chevrolet Camaro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Dhruv said the business made everything clear and they did what they needed to do.
This review was collected via phone interview by Customer Research Inc.

TR
TODD R.
Rockwall, TX
Volkswagen Tiguan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018
Trust worthy Shop
My 18 year Old daughter went to Rusty Wallace VW to get her Car fixed, they wanted $1700 to get it running, charging her for all kinds of things she didn't need. Had the Car towed to Jackson Automotive, car was fixed next day for $500, Car runs great !

JF
Jim F.
Rockwall, TX
Acura 3.2TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Spoke with Carol. She said the staff is extremely bright when diagnosing problems.
This review was collected via phone interview by Customer Research Inc.

BW
Brent W.
Rockwall, TX
Mercury Mountaineer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Brent said Jackson was honest. He provided straight forward service. He provided him service information on possible repairs.
This review was collected via phone interview by Customer Research Inc.

GC
GERRY C.
Rockwall, TX
Mercedes-Benz ML350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018
Professional, Quality Service
Took my car in for scheduled service. Everything was done according to manufacturer's recommendations and in a timely and cost effective manner.
I've recommended Jackson's to friends and family members and never had any issues.

JB
JOSH B.
Fate, TX
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018
Great Service
Mr. Jackson is an awesome guy. He really knows his stuff. He's a Christian man as well. His prices are way cheaper then anyone else around. Of course this is how he makes his living, but still 200-300 cheaper. Thanks Mr. Jackson
Josh

DR
Diane R.
Royse City, TX
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Diane said that they always do good work and that they are trustworthy
This review was collected via phone interview by Customer Research Inc.

GH
GARY D. H.
Rockwall, TX
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018
Efficient
Fast and fair!

Verified Customer
Rockwall, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2018
Quick, trusted service.
In and out in one day.
Reasonable cost.
Trustworthy service.

SG
Steve G.
Fate, TX
Chrysler Town & Country
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/13/2018 Category: Service
Steve said the business needs to provide more communication to their customers.
This review was collected via phone interview by Customer Research Inc.

PC
PAM C.
Rockwall, TX
Acura 3.2TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018
Honest Family Owned
I brought my car in to have my brakes looked at because they were squealing and found out when I took it to Christian Brothers in Rockwall that they had messed up the hardware of my brakes when they repaired it a year and a half ago. A brake job should last more than a year and a half! Jackson Automotive fixed it in one day. They transported me back-and-forth because I had no one to do that for me which was very accommodating. They don’t try to rip you off and tell you one million other things are wrong with your car either! They do an excellent job and are very trustworthy and that’s hard to find in mechanics these days.

MS
MOSES S.
Rockwall, TX
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018
Expert and Professional Service
Very reliable and professional service.
Any make or model; all 5 of my vehicles are serviced at Jackson Automotive Specialists.
They do it right the first time.
Highest level of integrity.
I can always recommend to my family and friends.

KC
Kevin C.
Rowlett, TX
Ram 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Kevin said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

MA
Matt A.
Royse City, TX
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Spoke with Dorio. He said this business does all his work.
This review was collected via phone interview by Customer Research Inc.

LG
LENA G.
Heath, TX
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018
Best customer service and I trust them completely. Highly recommend them.
I trust them completely. Always pleasant and treat me like I am part of the family. I will never go to anyone else. Highly recommend them.

Displaying Review 81 - 100 of 776 in total