Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

655 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


AC
ALBERT C.
Rockwall, TX
BMW 325is
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2017
Friendly service and competent techs
I have a 1987 BMW 325 IS and James has taken care of most of my repairs and has done a great job with parts and having techs who are knowledgeable about my car. Great service and customer care .

SM
STUART M.
Rockwall, TX
Cadillac Eldorado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2017
Great work
Prompt , accurate work

RR
ROSS R.
Rockwall, TX
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2017
Always awesome service
I took my truck in to have it looked over before driving my family to Florida for vacation. Glad I did, thanks for making my family safe and sound

MS
MOSES S.
Rockwall, TX
Lexus GX 460
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2017
Great Service
Professional staff; knowledgeable and very service oriented.

JC
Jacob C.
Rockwall, TX
Saturn Ion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2017 Category: Service
Jacob said he had no problems. There were no hiccups and the service was fast and very good.
This review was collected via phone interview by Customer Research Inc.

PH
Pamela H.
Rockwall, TX
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2017 Category: Service
Pamela said when this business repairs her vehicle the work always lasts.
This review was collected via phone interview by Customer Research Inc.

GM
Gary M.
Rockwall, TX
Oldsmobile Aurora
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2017 Category: Service
Gary said this business did a good job. James let him know what he needed to fix on the vehicle.
This review was collected via phone interview by Customer Research Inc.

MS
MOSES S.
Rockwall, TX
Lexus GX 470
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2017
Service, Service, Service
Outstanding Service

SN
Sandra N.
Rockwall, TX
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2017 Category: Service
Sandra said the employees at this business always do a great job. They communicated well and were prompt.
This review was collected via phone interview by Customer Research Inc.

BH
Bill H.
Rockwall, TX
Lexus ES 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2017 Category: Service
Bill said James is honest, trustworthy and honest. He's loyal, charismatic and he has recommended this business many times.
This review was collected via phone interview by Customer Research Inc.

RW
RUBY W.
Dallas, TX
Volkswagen Jetta
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2017
I always trust Jackson Automotive
There is a reason there were at least three other women picking up, leaving or waiting for their vehicles. We don't have to worry about being over charged for work we don't need. This was the first time I've had to wait linger than estimated- but that was because parts were not delivered as promised which was beyond James' control.

SH
Sherre H.
Lavon, TX
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2017 Category: Service
Sherrie said the business always took care of her, they were honest, and reliable. They did a good job.
This review was collected via phone interview by Customer Research Inc.

MH
MARK H.
Rowlett, TX
Pontiac Torrent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2017
Trustworthy and reliable service!
This was my second time to use Jackson Automotive over the past 2 years. Once again they fixed me up and had the car ready when promised. Cant say enough good things about these guys--they're the best!

NJ
NETHRIAL J.
Rockwall, TX
Jaguar XJ8
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2017
Great work.
Jackson's evaluations are always precise.

KR
KEN R.
Rockwall, TX
Pontiac Solstice
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2017
Personal timely service
Always receive a call within 24 hours explaining what the problem is with car and their recommendations and options. Usually same day service if in early.

SM
SUZANNE M.
Rockwall, TX
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2017
Honest. Explains things in simple terms slowly without a condescending attitude
Honest. Explains things in simple terms slowly without a condescending attitude. We had an a valuation on the Dodge dealership that told us our Dakota with 200,000 miles was worthless and to scrap it, that it would take over $4000 to fix it. Jackson and Automotive diagnosed it fixed it and $800. We have use them for numerous cars of my six family members over the last 20 years. Service has always been spectacular. Prices are fair work is done quickly. We have sent several Friends over the years who felt the same way.

GL
GEORGE L.
Campbell, TX
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2017
checked car over for trip
checked the car over prior to a 1,000 mile plus road trip. Everything was ok, 2 items noted for re-check upon return, and aging hydraulic hose and the rear struts. Fast, courteous, professional.

DW
DON W.
Rockwall, TX
Cadillac Escalade EXT
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2017
Great Workand Pricing
Pricing is good and always fixed right the first time

JC
James O. C.
Rockwall, TX
Mercury Grand Marquis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2017 Category: Service
James said this business provided him with good service and they did everything.
This review was collected via phone interview by Customer Research Inc.

TM
TONYA M.
Heath, TX
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2017
Car check
Jackson got my car I quickly and got everything ready for a long distance road trip:)

Displaying Review 141 - 160 of 655 in total