Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

620 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


DW
DON W.
Rockwall, TX
Cadillac Escalade EXT
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2017
Best Auto Repair Shop
They fix it right the 1st time

CM
CHARLES M.
Rockwall, TX
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2017
Great service, exceptional work, and at the right price!
Needed a transmission. Mr. Jackson listened to my plans, provided several options, and consulted me on making the best decision. Jackson Automotive is the shop of choice for my car needs....

RP
Richard P.
Rockwall, TX
Oldsmobile Alero
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2017 Category: Service
Richard said the business fixed his vehicle and they got it driving again within a week.
This review was collected via phone interview by Customer Research Inc.

TC
TIM C.
Rockwall, TX
Ford Expedition
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2017
Excellent customer service and timely repairs done right at a fair price
I had rather get teeth pulled than try out an automotive mechanic for the first time. I have had several bad experiences. James Jackson at Jackson automotive made me comfortable from the onset. He diagnosed the issue quickly and was able to get my repair completed in a timely manner, which is very important to me. I had researched the estimated cost for my repair and am happy to say that Jackson's charges were right in line with what I had researched. I was very pleased. I will be using Jackson Automotive in the future.

MR
Mark R.
Royse City, TX
Chevrolet Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2017 Category: Service
Mark said they always do a good job.
This review was collected via phone interview by Customer Research Inc.

LM
LANCE M.
Fate, TX
Ford Mustang
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2017
Another Smooth Service Visit
Jackson Automotive has done work on my cars in the past and I have always felt confident taking my vehicles to them.
I recently had transnission challenges with my Mustang. James took my car in , provided a very detailed inspection of the problem. They were able to replace the transmission in a short amount of time. I was driving my car again within a couple of days. Great service!!

RA
Robert A.
Rockwall, TX
Mercury Grand Marquis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2017 Category: Service
Spoke with Shirley. She said they have done business with them for years and they are excellent.
This review was collected via phone interview by Customer Research Inc.

PT
PATRICIA T.
Rockwall, TX
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2017
personable
VERY good

RC
Ricardo C.
Rockwall, TX
Ford Mustang
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2017 Category: Service
Ricardo said the business is the only facility he has ever used for his vehicle.
This review was collected via phone interview by Customer Research Inc.

SR
STEVE R.
Rockwall, TX
Chevrolet Corvette
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2017
Excellent service at a fair price
Work completed on time and within budget. No attempts to up-sale me on additional services. Its hard to find an honest and fair auto mechanic - this is the place.

MR
MARVIN R.
Rockwall, TX
Acura TL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2017
A real find.
Honest and qualified. What more can you ask? 5+ years with 2 cars.

KC
Kevin C.
Quinlan, TX
Ford Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2017 Category: Service
Kevin said he liked the personnel but he had to pull out and redo the transmission that this business put in.
This review was collected via phone interview by Customer Research Inc.

KK
Kelley K.
Texas
BMW 325i
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2017 Category: Service
Kelley said she loves this business. The service was fine, but it was pricey.
This review was collected via phone interview by Customer Research Inc.

PG
Phil G.
Rockwall, TX
Chevrolet Corvette
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2017 Category: Service
Phil said he has been a customer for 19 years.
This review was collected via phone interview by Customer Research Inc.

JG
Jerry G.
Rockwall, TX
Chevrolet Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2017 Category: Service
Spoke with Jo. She said the business always does a good job.
This review was collected via phone interview by Customer Research Inc.

BC
Bruce C.
Texas
Chevrolet Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2017 Category: Service
Bruce said the business fixed the problem.
This review was collected via phone interview by Customer Research Inc.

BO
Bill O.
Rockwall, TX
Cadillac DeVille
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/19/2017 Category: Service
Bill said the business was able to repair his vehicle.
This review was collected via phone interview by Customer Research Inc.

JH
Jared H.
Rockwall, TX
Lexus GX 460
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2017 Category: Service
Jared said the business does good work and they treat him well. They make sure everything is done correctly.
This review was collected via phone interview by Customer Research Inc.

DR
Dwight R.
Rockwall, TX
Ford Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2017 Category: Service
Dwight said this facility provided great service and Kelly King was the best.
This review was collected via phone interview by Customer Research Inc.

JM
JOEY M.
Rockwall, TX
Infiniti G35
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2017
Reputation. Quick responses.
Good reputation. Reliable service. Friendly people.

Displaying Review 141 - 160 of 620 in total