Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

682 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


DB
DAVID B.
Rowlett, TX
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2017
honesty and attention given to customer in having vehicle repaired
was pleased with the work that was done and in a timely manner.

JB
JESSICA B.
Caddo Mills, TX
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2017
Amazing Service!
Mr. Jackson gave me great service and was able to fix my car super fast. I had taken it to another shop and they had misdiagnosed the problem and would have charged me for parts I didn't actually need. I will not go anywhere else. Thank you!

DK
DAN K.
Rockwall, TX
Lexus GX 470
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2017
Professional results
Fixed my brake problem 07 Lexus gx470 in a short time. well done and reasonable cost.

DS
Darrin S.
Sachse, TX
Land Rover Range Rover
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2017 Category: Service
Darrin said they provided good customer service. They were prompt and they called him when promised.
This review was collected via phone interview by Customer Research Inc.

BB
Bob B.
Rockwall, TX
GMC Sierra 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2017 Category: Service
Bob said he has been using them for years. They always have good and honest service.
This review was collected via phone interview by Customer Research Inc.

KR
Keith R.
Rockwall, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2017 Category: Service
Keith said this business did a great job. They were honest and didn't try and take advantage of him.
This review was collected via phone interview by Customer Research Inc.

DP
DENISE P.
Rockwall, TX
INFINITI G37 Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2017
Everything is easy.
Getting in is easy, working with staff is easy. And great work.

AC
ALBERT C.
Rockwall, TX
BMW 325is
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2017
Friendly service and competent techs
I have a 1987 BMW 325 IS and James has taken care of most of my repairs and has done a great job with parts and having techs who are knowledgeable about my car. Great service and customer care .

SM
STUART M.
Rockwall, TX
Cadillac Eldorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2017
Great work
Prompt , accurate work

RR
ROSS R.
Rockwall, TX
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2017
Always awesome service
I took my truck in to have it looked over before driving my family to Florida for vacation. Glad I did, thanks for making my family safe and sound

MS
MOSES S.
Rockwall, TX
Lexus GX 460
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2017
Great Service
Professional staff; knowledgeable and very service oriented.

JC
Jacob C.
Rockwall, TX
Saturn Ion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2017 Category: Service
Jacob said he had no problems. There were no hiccups and the service was fast and very good.
This review was collected via phone interview by Customer Research Inc.

PH
Pamela H.
Rockwall, TX
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2017 Category: Service
Pamela said when this business repairs her vehicle the work always lasts.
This review was collected via phone interview by Customer Research Inc.

GM
Gary M.
Rockwall, TX
Oldsmobile Aurora
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2017 Category: Service
Gary said this business did a good job. James let him know what he needed to fix on the vehicle.
This review was collected via phone interview by Customer Research Inc.

MS
MOSES S.
Rockwall, TX
Lexus GX 470
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2017
Service, Service, Service
Outstanding Service

SN
Sandra N.
Rockwall, TX
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2017 Category: Service
Sandra said the employees at this business always do a great job. They communicated well and were prompt.
This review was collected via phone interview by Customer Research Inc.

BH
Bill H.
Rockwall, TX
Lexus ES 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2017 Category: Service
Bill said James is honest, trustworthy and honest. He's loyal, charismatic and he has recommended this business many times.
This review was collected via phone interview by Customer Research Inc.

RW
RUBY W.
Dallas, TX
Volkswagen Jetta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2017
I always trust Jackson Automotive
There is a reason there were at least three other women picking up, leaving or waiting for their vehicles. We don't have to worry about being over charged for work we don't need. This was the first time I've had to wait linger than estimated- but that was because parts were not delivered as promised which was beyond James' control.

SH
Sherre H.
Lavon, TX
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2017 Category: Service
Sherrie said the business always took care of her, they were honest, and reliable. They did a good job.
This review was collected via phone interview by Customer Research Inc.

MH
MARK H.
Rowlett, TX
Pontiac Torrent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2017
Trustworthy and reliable service!
This was my second time to use Jackson Automotive over the past 2 years. Once again they fixed me up and had the car ready when promised. Cant say enough good things about these guys--they're the best!

Displaying Review 161 - 180 of 682 in total