Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

821 Reviews

ReScore Reviews™ (9)

ReScore
Overall Rating 4.5555556/5Overall Rating 4.5555556/5Overall Rating 4.5555556/5Overall Rating 4.5555556/5rating 4.5555556
Original
Overall Rating 2.44444/5Overall Rating 2.44444/5rating 2.44444rating 2.44444rating 2.44444
99% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


Verified Customer
Bridgeport, TX
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Great Service and Great Staff
I always get great service and the staff is wonderful.
ROBERT S C. from James Wood Hyundai responded on 12/12/2018

Thank you for the kind feedback.  We appreciate you and the 5 stars!

Robert Cook
Service Mgr
James Wood Hyundai


DF
Donald F.
Runaway Bay, TX
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
very nice people
just had oil change
ROBERT S C. from James Wood Hyundai responded on 12/12/2018

Thank you for the 5 stars!  It's always a pleasure to see you!  

Robert Cook
Service Mgr
James Wood Hyundai


RP
Rodney P.
Decatur, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
Mr
They were great
ROBERT S C. from James Wood Hyundai responded on 12/07/2018

Thank you for the feedback and the 5 stars!  Always a pleasure to see/visit with you and hope you enjoy your cruise!

Robert Cook
Service Mgr
James Wood Hyundai


JK
Joyce K.
Boyd, TX
2011 Hyundai Elantra To
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018 Category: Service
Great service
Very helpful, friendly and and gets the work done quickly.
ROBERT S C. from James Wood Hyundai responded on 12/04/2018

Thank you ma'am for the positive feedback and the 5 stars!

Robert Cook
Service Mgr
James Wood Hyundai


JW
Jeffrey W.
Alvord, TX
2016 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018 Category: Service
Oil change & new tires
Excellent job, done faster than time quoted.
ROBERT S C. from James Wood Hyundai responded on 11/30/2018

Thank you for the feedback!  We appreciate the 5 stars and we appreciate YOU!

Robert Cook
Service Mgr
James Wood Hyundai


TB
Todd B.
Valley View, TX
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018 Category: Service
Great place!
They're friendly, provide excellent service, in a reasonable time, and fair price.
ROBERT S C. from James Wood Hyundai responded on 11/27/2018

Thank you sir for taking the time to complete this Hyundai generated survey.  We appreciate the kind words and the 5 stars!  We missed seeing the little one this time but glad to meet her older sister.  Thanks again and we look forward to seeing you again at your next scheduled maintenance appointment.

Robert Cook
Service Mgr
James Wood Hyundai


JD
Jennifer D.
Haslet, TX
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018 Category: Service
Excellent service!
As always, I was provided excellent service. Chris and his team always go above and beyond.
ROBERT S C. from James Wood Hyundai responded on 11/27/2018

Thank you Ms D for the kind comments and the 5 stars!  It's always a pleasure to get to see/visit with you and we look forward to seeing you again at your next scheduled maintenance appointment.

Robert Cook
Service Mgr
James Wood Hyundai


DP
Debra P.
Paradise, TX
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2018 Category: Service
Staff
They are very glad to see you when you come in .Very plasent to visit even if your just asking guestions.
ROBERT S C. from James Wood Hyundai responded on 11/26/2018

Thank you for taking the time to complete this Hyundai generated survey.  We appreciate your kind comments and the 5 stars!  

Robert Cook
Service Mgr
James Wood Hyundai


GE
Gloria E.
Springtown, TX
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2018 Category: Service
Great Place to Buy a Car
Friendly service and efficient.
ROBERT S C. from James Wood Hyundai responded on 11/26/2018

Thank you for the kind comments and the 5 stars!

Robert Cook
Service Mgr
James Wood Hyundai


Verified Customer
Springtown, TX
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2018 Category: Service
Wheel brg
Great service!!!
ROBERT S C. from James Wood Hyundai responded on 11/19/2018

Thank you for the 5 stars!

Robert Cook
Service Mgr
James Wood Hyundai


Verified Customer
Bowie, TX
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Great!
Great!
ROBERT S C. from James Wood Hyundai responded on 11/15/2018

Thank you for the 5 stars!

Robert Cook
Service Mgr
James Wood Hyundai


AI
Adelia I.
Paradise, TX
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Quality service
So appreciate the quality service from this dealership service department.
ROBERT S C. from James Wood Hyundai responded on 11/13/2018

Thank you for the compliments!  We appreciate the 5 stars!  It's always a pleasure to see you and we look forward to seeing you at your next scheduled maintenance appointment.

Robert Cook
Service Mgr
James Wood Hyundai


MD
Marilyn D.
Fort Worth, TX
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Mrs
I was very pleased with the service. The waiting area is well kept and snacks are available.
ROBERT S C. from James Wood Hyundai responded on 11/13/2018

Thank you for the complimentary feedback.  We appreciate the 5 stars and we appreciate you!!  We know you have choices and we thank you for choosing James Wood Hyundai in Decatur.

Robert Cook
Service Mgr
James Wood Hyundai


GR
Geary R.
Argyle, TX
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
GKR
Excellent sales staff, and Service Center!!
ROBERT S C. from James Wood Hyundai responded on 11/12/2018

Thank you for the complimentary feedback!  We appreciate you and the 5 stars!  We know you have choices and we thank you for choosing James Wood Hyundai!

Robert Cook
Service Mgr
James Wood Hyundai


VG
Valerie G.
Decatur, TX
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Review
The customer service is great.
ROBERT S C. from James Wood Hyundai responded on 11/12/2018

Thank you for the complimentary feedback!  We appreciate you and the 5 stars!  We know you have choices and we thank you for choosing James Wood Hyundai!

Robert Cook
Service Mgr
James Wood Hyundai


Verified Customer
Runaway Bay, TX
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Ann Jameson
Nice place to wait quick service
ROBERT S C. from James Wood Hyundai responded on 11/07/2018

Thank you for the complimentary feedback!  We appreciate you and the 5 stars!  We know you have choices and we thank you for choosing James Wood Hyundai!

Robert Cook
Service Mgr
James Wood Hyundai


Verified Customer
Justin, TX
2012 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018 Category: Service
Great business
Very friendly, knowledgeable and easy to deal with
ROBERT S C. from James Wood Hyundai responded on 11/06/2018

Thank you for taking the time to complete this Hyundai generated survey!  We appreciate you and  the 5 stars!

Robert Cook
Service Mgr
James Wood Hyundai


Verified Customer
Paradise, TX
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Excellent dealer
Both of my cars are Hyundai and I have been extremely satisfied with the cars and the service provided by this dealer
ROBERT S C. from James Wood Hyundai responded on 11/05/2018

Thank you for taking the time to complete this Hyundai generated survey!  We appreciate you and  the 5 stars!

Robert Cook
Service Mgr
James Wood Hyundai


DR
Doris R.
Boyd, TX
2016 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Friendly, expert service
You can always expect and receive excellent service.
ROBERT S C. from James Wood Hyundai responded on 11/05/2018

Thank you for the complimentary feedback!  We appreciate you and the 5 stars!  We know you have choices and we thank you for choosing James Wood Hyundai!

Robert Cook
Service Mgr
James Wood Hyundai


EH
Everett H.
Colleyville, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Great service.
They show me respect and treat me very good.
ROBERT S C. from James Wood Hyundai responded on 11/05/2018

Thank you for taking the time to complete this Hyundai generated survey!  We appreciate you and  the 5 stars!

Robert Cook
Service Mgr
James Wood Hyundai