ReScore Reviews™ (7)

ReScore
Overall Rating 4.4285714/5Overall Rating 4.4285714/5Overall Rating 4.4285714/5Overall Rating 4.4285714/5rating 4.4285714
Original
Overall Rating 2.42857/5Overall Rating 2.42857/5rating 2.42857rating 2.42857rating 2.42857
99% Would Recommend
100% Business Response
Latest Review 3 days ago
Verified Customer on 04/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"recall"
We were just there to have the steering wheel checked due to a recall. they checked it and ot's fine
Vehicle: 2018 Hyundai Santa Fe S
Category: Service
Service Date: 04/12/2018
Service Type: Repair
Review Created: 04/21/2018 08:26 AM
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ROBERT S C. at James Wood Hyundai responded on 04/23/2018

Thank you for taking the time to complete this Hyundai generated survey.  We appreciate the feedback and the 5 stars!

Robert Cook
Service Mgr
James Wood Hyundai

Diane J. on 04/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best in Decatur "
James Wood Hyundai is on time, helpful and honest. We are fortunate to have a convenient, pleasant, and Hyundai dealership away from the Metroplex. Chris has been extra helpful to me.
Vehicle: 2006 Hyundai Azera
Category: Service
Service Date: 04/12/2018
Service Type: Repair
Review Created: 04/21/2018 04:03 AM
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ROBERT S C. at James Wood Hyundai responded on 04/23/2018

Thank you for the feedback!  We appreciate the kind comments and the 5 stars!  It's always a pleasure to see you and we look forward to seeing you again at your next scheduled maintenance appointment.

Robert Cook
Service Mgr
James Wood Hyundai

Alan L. on 04/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
James Wood has another winner! Hyundai service is excellent, my thanks to Chris and the whole group across the street.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 04/16/2018
Service Type: Repair
Review Created: 04/19/2018 12:41 PM
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ROBERT S C. at James Wood Hyundai responded on 04/19/2018

Thank you sir for taking the time to complete this Hyundai generated survey.  We appreciate your kind comments and we thank you for the 5 stars!  It is always a pleasure to get to see/visit with you.  

Robert Cook
Service Mgr
James Wood Hyundai

Verified Customer on 04/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Owner"
Great service!
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 04/13/2018
Service Type: Maintenance
Review Created: 04/19/2018 04:42 AM
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ROBERT S C. at James Wood Hyundai responded on 04/19/2018

Thank you for the 5 stars!  

Robert Cook
Service Mgr
James Wood Hyundai

Kelly M. on 04/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"So friendly and do everything they say they do"
I couldn't ask for better service when I take in my car to get service done and the people are beyond friendly. The detail service is also perfect. Best place by far.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 04/11/2018
Service Type: Repair
Review Created: 04/18/2018 02:16 PM
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ROBERT S C. at James Wood Hyundai responded on 04/18/2018

Thank you for taking the time to complete this Hyundai generated survey!  We appreciate the 5 stars and we appreciate you!!!

Robert Cook
Service Mgr
James Wood Hyundai

Verified Customer on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly"
User friendly, accomondating
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 04/11/2018
Service Type: Maintenance
Review Created: 04/17/2018 02:41 PM
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ROBERT S C. at James Wood Hyundai responded on 04/17/2018

Thank you for the kind remarks and the 5 stars!! 

Robert Cook
Service Mgr
James Wood Hyundai

Verified Customer on 04/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Tucson"
They all went above and beyond great service quick and painless and cheap!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 04/11/2018
Service Type: Repair
Review Created: 04/16/2018 03:05 PM
Judy P. on 04/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"James wood Hyundai "
Most honest friendly people I have ever met at a dealership.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 04/10/2018
Service Type: Maintenance
Review Created: 04/14/2018 01:32 PM
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ROBERT S C. at James Wood Hyundai responded on 04/16/2018

Thank you so very much for the kind remarks ant the 5 stars!  We appreciate you loyalty to James Wood Hyundai and we look forward to seeing you again at your next scheduled maintenance appointment.

Robert Cook
Service Mgr
James Wood Hyundai

James R. on 04/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very pleasant people and clean facility!"
Would highly recommend this business to friends.
Vehicle: 2018 Hyundai Elantra Gt
Category: Service
Service Date: 04/10/2018
Service Type: Maintenance
Review Created: 04/13/2018 06:15 PM
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ROBERT S C. at James Wood Hyundai responded on 04/16/2018

Thank you for the kind comments and the 5 stars!  We appreciate your feed back and we look forward to seeing you again at your next scheduled maintenance appointment.

Robert Cook
Service Mgr
James Wood Hyundai

Verified Customer on 04/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent customer experience!"
These guys are really on top of their game. I couldn't even begin to find anything wrong with this experience!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 04/09/2018
Service Type: Maintenance
Review Created: 04/12/2018 11:00 AM
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ROBERT S C. at James Wood Hyundai responded on 04/12/2018

Thank you for taking the time to complete this Hyundai generated survey!  We appreciate your feedback and the 5 stars!!!  We know you have choices and we thank you for choosing James Wood Hyundai in Decatur.

Robert Cook
Service Mgr
James Wood Hyundai

Sydney N. on 04/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"always accommodating"
Get me in when I'm early
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 04/06/2018
Service Type: Maintenance
Review Created: 04/10/2018 04:38 PM
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ROBERT S C. at James Wood Hyundai responded on 04/11/2018

Thank you for taking the time to complete this Hyundai generated survey.  We appreciate feeback and the 5 stars!  We know you have choices and we thank you for choosing James Wood Hyundai in Decatur.

Robert Cook
Service Mgr
James Wood Hyundai

Darlene W. on 04/10/2018
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"Honest and dependable service"
I have always felt like a valuable customer when dealing with James Wood Hyundai.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 04/05/2018
Service Type: Maintenance
Review Created: 04/10/2018 01:36 PM
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ROBERT S C. at James Wood Hyundai responded on 04/10/2018

You are a valuable customer!  We thank you for the kind comment and the 5 stars!  It always a pleasure to see you and we look forward to seeing you again at your next scheduled maintenance appointment.

Robert Cook
Service Mgr
James Wood Hyundai

Verified Customer on 04/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Got me in early. Fast and efficient. Kept me informed. Great overall service
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 03/30/2018
Service Type: Maintenance
Review Created: 04/08/2018 10:17 PM
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ROBERT S C. at James Wood Hyundai responded on 04/09/2018

Thank you for taking the time to complete this Hyundai generated survey and we appreciate the 5 stars!

Robert Cook
Service Mgr
James Wood Hyundai

Ron D. on 04/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Installation of trailer hitch"
Very nice job
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 03/29/2018
Service Type: Maintenance
Review Created: 04/07/2018 07:49 PM
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ROBERT S C. at James Wood Hyundai responded on 04/09/2018

Thank you for the kind comments and the 5 stars!  We know you have choices and we thank you for choosing James Wood Hyundai in Decatur.

Robert Cook
Service Mgr
James Wood Hyundai

Verified Customer on 04/07/2018
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always Friendly and Courteous"
I have always had great service. Any questions I have had are always answered promptly. The prices they charge are usually less, or equal to others in the area. Besides, they always wash my car whenever its serviced there.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 03/30/2018
Service Type: Maintenance
Review Created: 04/07/2018 04:29 PM
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ROBERT S C. at James Wood Hyundai responded on 04/09/2018

We appreciate your feed back and the kind comments and THANK YOU for the 5 stars!!

Robert Cook
Service Mgr
James Wood Hyundai

Everett H. on 04/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" Professional "
Always very professional.
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 03/29/2018
Service Type: Maintenance
Review Created: 04/06/2018 07:48 PM
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ROBERT S C. at James Wood Hyundai responded on 04/09/2018

Thank you for the 5 stars!  We know you have choices and we thank you for choosing James Wood Hyundai in Decatur.

Robert Cook
Service Mgr
James Wood Hyundai

Verified Customer on 04/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The Friendliest People"
I bought my car at James Wood Hyundai and have never regretted it. It was a great experience when I bought my car and it has been great every time I go in for maintenance. I also have my car washed and cleaned up each time and it always looks like a brand new car when I pick it up.
The people there are very friendly and I feel like they are old friends every time I go into the dealership. I would recommend James Wood Hyundai to anyone but especially to single women. You will be treated like what you say matters and they will try to do whatever is asked of them. You won't go wrong giving this dealership your business.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 03/29/2018
Service Type: Maintenance
Review Created: 04/03/2018 01:51 PM
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ROBERT S C. at James Wood Hyundai responded on 04/03/2018

Thank you for taking the time to complete this Hyundai generated survey.  We so appreciate your very kind comments and the 5 stars!   It is always a pleasure to see you and we look forward to seeing you again at your next scheduled maintenance appointment.

Robert Cook
Service Mgr
James Wood Hyundai

George B. on 04/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They are very easy to deal with"
Very satisfied
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 03/28/2018
Service Type: Repair
Review Created: 04/03/2018 08:48 AM
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ROBERT S C. at James Wood Hyundai responded on 04/03/2018

Thank you for taking the time to complete this Hyundai generated survey!  We appreciate your feedback and the 5 stars!  Thank you for choosing James Wood Hyundai!

Robert Cook
Service Mgr
James Wood Hyundai

Donald F. on 04/02/2018
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"very nice people"
good job would not let me leave before job was complate
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 03/28/2018
Service Type: Repair
Review Created: 04/02/2018 11:13 AM
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ROBERT S C. at James Wood Hyundai responded on 04/02/2018

Thank you for the taking the time to complete this Hyundai generated survey!  We appreciate your comments and the 5 stars!

Robert Cook
Service Mgr
James Wood Hyundai

Rodney P. on 03/29/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Mr price"
Great
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 03/26/2018
Service Type: Maintenance
Review Created: 03/29/2018 01:24 PM
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ROBERT S C. at James Wood Hyundai responded on 03/29/2018

Thank you for taking the time to complete this Hyundai generated survey and THANK YOU for the 5 stars!  We know you have choices and we thank you for choosing James Wood Hyundai!

Robert Cook
Service Mgr
James Wood Hyundai

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