Jason Pilger Hyundai

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228-522-3413
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Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88
4.9

( 1365 Reviews )

5 star
90%
4 star
7%
3 star
1%
2 star
<1%
1 star
<1%

ReScore Reviewsâ„¢ (11)

ReScore
Overall Rating 4.8181818/5Overall Rating 4.8181818/5Overall Rating 4.8181818/5Overall Rating 4.8181818/5rating 4.8181818
Original
Overall Rating 2.27273/5Overall Rating 2.27273/5rating 2.27273rating 2.27273rating 2.27273
98% Would Recommend
100% Business Response
Latest Review 40 minutes ago

Reviews

FM
Frank M.
Moss Point, MS
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
My Hyundai Genesis 2015
My Genesis is my pride and joy! When I drive to Jason Pilger Hyundai; I trust them to treat my auto with the best of care; and from past experience I know they pride themselves in treating all their customers the same! With courteous treatment and taking care of everything the customer wants plus their suggestion on what you need! Also helping you schedule future appointments in advance; even if you have to reschedule a week before or after the scheduled date. This makes me feel as if some cares about my auto besides me!! RIGHT!!!
Recommended
Ben S M., Service Manager from Jason Pilger Hyundai responded on 11/11/2019

Thanks for being a valued customer.

Ben McPherson
Service Manager
228.522.3413
RH
Russell H.
Lucedale, MS
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/10/2019 Category: Service
Quick service
Very friendly customer services
Recommended
Ben S M., Service Manager from Jason Pilger Hyundai responded on 11/10/2019

Thanks for being a valued customer. We strive to be a 🌟🌟🌟🌟🌟

dealership!!

Ben McPherson
Service Manager
228.522.3413
Verified Customer
Pascagoula, MS
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
Grateful
I appreciate the team's effort of servicing my car before my mom and I went out of town!
Ben S M., Service Manager from Jason Pilger Hyundai responded on 11/08/2019

Thanks for being a valued customer.

Ben McPherson
Service Manager
228.522.3413
Verified Customer
Ocean Springs, MS
2018 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/01/2019 Category: Service
Service Indicator on Dashboard
Have had my '18 Tucson in for Service here,6 Mo. Service(Oil Change Only),Tires didn't have enough miles to be rotated. Then returned for Tire Rotation. After this visit,The Wrench appeared on Dash,indicating "Service Required in so many miles" Have no idea WHY this is on?
Recommended
Ben S M., Service Manager from Jason Pilger Hyundai responded on 11/01/2019

Thanks for being a valued customer. Please come by and let us check in out.

Ben McPherson
Service Manager
228.522.3413
PT
Patricia T.
Vancleave, MS
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2019 Category: Service
Great service
Easy appointment set up reviewed services rendered very courteous. Love my Tucson!
Recommended
Ben S M., Service Manager from Jason Pilger Hyundai responded on 11/01/2019

Thanks for being a valued customer.

Ben McPherson
Service Manager
228.522.3413
LS
Ladana S.
Gautier, MS
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2019 Category: Service
Service Department
The service department is efficient, communicates with the customer and checks the car over advising on all areas of service. Jessica is friendly and knowledgeable. A great team at Pilger Hyundai.
Recommended
Ben S M., Service Manager from Jason Pilger Hyundai responded on 10/19/2019

Thanks for being a valued customer.

Ben McPherson
Service Manager
228.522.3413
GS
Gwendolyn S.
Vancleave, MS
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2019 Category: Service
Quick service
Easy access
Recommended
Ben S M., Service Manager from Jason Pilger Hyundai responded on 10/19/2019

Thanks for being a valued customer.

Ben McPherson
Service Manager
228.522.3413
Verified Customer
Pascagoula, MS
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2019 Category: Service
Service
I only have experience with the service department and they were super excellent. No problems in replacing the motor in my Sonata under warranty. Could not have gotten better service, excellent!!!!
Recommended
Ben S M., Service Manager from Jason Pilger Hyundai responded on 10/18/2019

Thanks for being a valued customer.

Ben McPherson
Service Manager
228.522.3413
SH
Shawn H.
Pascagoula, MS
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2019 Category: Service
Friendly people who talks to you.
Great service
Recommended
Ben S M., Service Manager from Jason Pilger Hyundai responded on 10/17/2019

Thanks for being a valued customer.

Ben McPherson
Service Manager
228.522.3413
Verified Customer
Diberville, MS
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2019 Category: Service
Best Little Service dept on the Coast
I was in for some routine maintenance and my car. Arrival, Ben was helpful and polite. We did have to have an alignment and new filters. Jessica got the paperwork ready very quickly and professionally. Olivia the cashier was very nice and easy to deal with. Glad to know there are some great honest places to have work done on my car.
Recommended
Ben S M., Service Manager from Jason Pilger Hyundai responded on 10/17/2019

Thanks for being a valued customer.

Ben McPherson
Service Manager
228.522.3413
SH
Sandra H.
Ocean Springs, MS
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019 Category: Service
Oil Change and Updated Service
+Very quick and professional service.
Recommended
Ben S M., Service Manager from Jason Pilger Hyundai responded on 10/15/2019

Thanks for being a valued customer.

Ben McPherson
Service Manager
228.522.3413
Verified Customer
Ocean Springs, MS
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019 Category: Service
Great service
I am new to this area and brought my car here for service and the people were extremely helpful. I could not have had a better experience.
Recommended
Ben S M., Service Manager from Jason Pilger Hyundai responded on 10/15/2019

Thanks for being a valued customer.

Ben McPherson
Service Manager
228.522.3413
CA
Cheryl A.
Ocean Springs, MS
2015 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019 Category: Service
Great Service
I always am happy with the quality of the service and the friendly staff.
Recommended
Ben S M., Service Manager from Jason Pilger Hyundai responded on 10/15/2019

Thanks for being a valued customer.

Ben McPherson
Service Manager
228.522.3413
JL
John L.
Ocean Springs, MS
2018 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2019 Category: Service
Excellence
Job well done
Recommended
Ben S M., Service Manager from Jason Pilger Hyundai responded on 10/14/2019

Thanks for being a valued customer.

Ben McPherson
Service Manager
228.522.3413
MM
Melinda M.
Biloxi, MS
2018 Hyundai Ioniq Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2019 Category: Service
Personal service
Friendly staff that services my car in a timely manner. Issues discovered during service are pointed out and discussed with me to determine whether I want them addressed at that moment. The service is discussed afterwards to inform me of what was accomplished and the amount being charged for each service performed.
Recommended
Ben S M., Service Manager from Jason Pilger Hyundai responded on 10/10/2019

Thanks for being a valued customer.

Ben McPherson
Service Manager
228.522.3413
TS
Timothy S.
Ocean Springs, MS
2019 Hyundai Elantra
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/10/2019 Category: Service
This is my second new car in two years love the sales but service needs attention
Great sales team
Recommended
Ben S M., Service Manager from Jason Pilger Hyundai responded on 10/10/2019

Thanks for being a valued customer. We are sorry about the head liner being dirty. Glad we could get it clean and on your way. Please let me know on your next visit I will take care of an oil change or detail free of charge. We try to be perfect all the time but we do make mistakes once in a while. Hope to see you back again.

Ben McPherson
Service Manager
228.522.3413
AM
Anita M.
Ocean Springs, MS
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2019 Category: Service
vehicle repair
This is more information than you ask for however, we procured this vehicle for our granddaughter who in college several miles from our home or the dealership. When she contacted us about the engine service light as typical young student she was scared. I called the Pilger service department and explained the problem the service center immediately explained the work could be accomplished by a dealer closer to the college and I explained due to other issues I was leaving my vehicle with her an we would rather get it repaired locally. The service manager assured me that I could bring the vehicle early the next morning an they would make every effort to check it out. Not only did they work me in for review then then made on site repairs and put me on my way. Now to answer your survey, extremely satisfied with dealership, service department management, and professional technician.
Recommended
Ben S M., Service Manager from Jason Pilger Hyundai responded on 10/10/2019

Thanks for being a valued customer.

Ben McPherson
Service Manager
228.522.3413
Verified Customer
Mobile, AL
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2019 Category: Service
Great Service! Great People!
Definitely the best place on the Gulf Coast to service your Huyndai!
Recommended
Ben S M., Service Manager from Jason Pilger Hyundai responded on 10/08/2019

Thanks for being a valued customer.

Ben McPherson
Service Manager
228.522.3413
RC
Ricky C.
Ocean Springs, MS
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2019 Category: Service
High Mileage Maintenance
Just had my 2013 Sonata serviced at 137,000 miles. Fair price on a decent amount of work. Also located a problem in my steering wheel that had me concerned. Fixed for a nice price as well. The service staff was very friendly and accommodating. Only had to be without my vehicle for a few short hours. I feel way safer and know the life of my car has been extended. Thanks guys.
Recommended
Ben S M., Service Manager from Jason Pilger Hyundai responded on 10/05/2019

Thanks for being a valued customer.

Ben McPherson
Service Manager
228.522.3413
CM
Carrol M.
Vancleave, MS
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2019 Category: Service
Friendly staff
The have a phone answering problem in the service dept.
Recommended
Ben S M., Service Manager from Jason Pilger Hyundai responded on 10/04/2019

Thanks for being a valued customer.

Ben McPherson
Service Manager
228.522.3413