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ReScore Reviews™ (11)

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Review for Jason Pilger Hyundai

Dan U.
Moss Point, MS
2018 Hyundai Elantra
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/12/2019 Category: Service
Bad communication
I wasn't asked what kind of oil I wanted with recent service. I'd have chosen synthetic. Was unpleasantly surprised that they put conventional oil in. Not only that, the oil filter cap says to use 5w20; they used 5w30!
Ben S M., Service Manager from Jason Pilger Hyundai responded on 09/13/2019

Sorry that you had a bad experience with us. I will check into your complaints to see what had happened. I get back to you on Monday. Thanks for being a valued customer. 

Ben McPherson
Service Manager