ReScore Reviews™ (23)

ReScore
Overall Rating 4.652173/5Overall Rating 4.652173/5Overall Rating 4.652173/5Overall Rating 4.652173/5rating 4.652173
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
95% Would Recommend
100% Business Response
Latest Review about 16 hours ago
Teresa S. on 11/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Review"
It was easy to get an appointment at the time I wanted and the work was done in a timely manner
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 11/20/2017
Service Type: Maintenance
Review Created: 11/23/2017 05:15 PM
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Morgan M. at Jim Hudson Hyundai responded on 11/24/2017

Thank you for your five stars! We look forward to working with you again in the future!

 

Morgan Miller
Customer Relations Manager
Jim Hudson Hyundai
mmiller@jimhudson.com

803-799-1234 ext. 1316

Verified Customer on 11/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Attentive service"
Always let you know what's up and when you'll be done
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/20/2017
Service Type: Maintenance
Review Created: 11/23/2017 05:10 PM
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Morgan M. at Jim Hudson Hyundai responded on 11/24/2017

Thank you for your five stars! We look forward to working with you again in the future!

 

Morgan Miller
Customer Relations Manager
Jim Hudson Hyundai
mmiller@jimhudson.com

803-799-1234 ext. 1316

Carol S. on 11/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Absolutely THE best!!"
I'm so thankful to have found Jim Hudson Hyundai!! Whether working with the sales team or the service team, my experience has always been positive. Trust is very important to me and the people here have earned my trust. They are wonderful!!
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 11/18/2017
Service Type: Repair
Review Created: 11/23/2017 03:40 PM
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Morgan M. at Jim Hudson Hyundai responded on 11/24/2017

Thank you for your five stars! We look forward to working with you again in the future!

 

Morgan Miller
Customer Relations Manager
Jim Hudson Hyundai
mmiller@jimhudson.com

803-799-1234 ext. 1316

Chesley J. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Chris in service took care of me as always.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 11/17/2017
Service Type: Maintenance
Review Created: 11/22/2017 08:03 PM
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Morgan M. at Jim Hudson Hyundai responded on 11/24/2017

Thank you for your five stars! We look forward to working with you again in the future!

 

Morgan Miller
Customer Relations Manager
Jim Hudson Hyundai
mmiller@jimhudson.com

803-799-1234 ext. 1316

Mitchell Y. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast, efficient, friendly"
I bought my new Hyundai at Hudon and will be bringing it back for service.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/17/2017
Service Type: Repair
Review Created: 11/22/2017 02:07 PM
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Morgan M. at Jim Hudson Hyundai responded on 11/24/2017

Thank you for your five stars! We look forward to working with you again in the future!

 

Morgan Miller
Customer Relations Manager
Jim Hudson Hyundai
mmiller@jimhudson.com

803-799-1234 ext. 1316

Gale T. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Like to use their service team
Vehicle: 2011 Hyundai Genesis
Category: Service
Service Date: 11/01/2017
Service Type: Maintenance
Review Created: 11/21/2017 07:23 PM
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Morgan M. at Jim Hudson Hyundai responded on 11/22/2017

Thank you for your five stars! We look forward to working with you again in the future!

 

Morgan Miller
Customer Relations Manager
Jim Hudson Hyundai
mmiller@jimhudson.com

803-799-1234 ext. 1316

Angela K. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service in a timely manner."
I was very surprised and pleased at the friendly, efficient manner in which my visit was handled.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/17/2017
Service Type: Repair
Review Created: 11/21/2017 06:30 PM
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Morgan M. at Jim Hudson Hyundai responded on 11/22/2017

Thank you for your five stars! We look forward to working with you again in the future!

 

Morgan Miller
Customer Relations Manager
Jim Hudson Hyundai
mmiller@jimhudson.com

803-799-1234 ext. 1316

Richard M. on 11/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"my take "
Overall the service manager keeps the place running quite well. He has gone out of his way .
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 11/17/2017
Service Type: Repair
Review Created: 11/21/2017 03:04 PM
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Morgan M. at Jim Hudson Hyundai responded on 11/22/2017

Thank you for your four stars! If you have any questions or concerns about the service you recieve please do not hesitate to contact me!

Morgan Miller
Customer Relations Manager
Jim Hudson Hyundai
mmiller@jimhudson.com

803-799-1234 ext. 1316

James A. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service..."
great people, great customer svc!!
Vehicle: 2008 Hyundai Sonata
Category: Service
Service Date: 11/18/2017
Service Type: Maintenance
Review Created: 11/21/2017 02:24 PM
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Morgan M. at Jim Hudson Hyundai responded on 11/22/2017

Thank you for your five stars! We look forward to working with you again in the future!

 

Morgan Miller
Customer Relations Manager
Jim Hudson Hyundai
mmiller@jimhudson.com

803-799-1234 ext. 1316

 

Diane S. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always taken well care of at the dealership. "
Great place to have my vehicle maintained
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/17/2017
Service Type: Repair
Review Created: 11/21/2017 12:51 PM
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Morgan M. at Jim Hudson Hyundai responded on 11/21/2017

Thank you for your five stars! We look forward to working with you again in the future!

 

Morgan Miller
Customer Relations Manager
Jim Hudson Hyundai
mmiller@jimhudson.com

803-799-1234 ext. 1316

Verified Customer on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer Service"
Everyone was so nice and accommodating.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 11/18/2017
Service Type: Repair
Review Created: 11/21/2017 12:49 PM
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Morgan M. at Jim Hudson Hyundai responded on 11/21/2017

Thank you for your five stars! We look forward to working with you again in the future!

 

Morgan Miller
Customer Relations Manager
Jim Hudson Hyundai
mmiller@jimhudson.com

803-799-1234 ext. 1316

Cindy C. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They exceeded the expectations set forth and provided great service. "
Service was great!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/20/2017 04:51 PM
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Morgan M. at Jim Hudson Hyundai responded on 11/21/2017

Thank you for your five stars! We look forward to working with you again in the future!

 

Morgan Miller
Customer Relations Manager
Jim Hudson Hyundai
mmiller@jimhudson.com

803-799-1234 ext. 1316

Tynisha W. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always Informative"
Always clear and informative on services completed! Excellent job as usual
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/04/2017
Service Type: Maintenance
Review Created: 11/20/2017 03:50 PM
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Morgan M. at Jim Hudson Hyundai responded on 11/21/2017

Thank you for your five stars! We look forward to working with you again in the future!

 

Morgan Miller
Customer Relations Manager
Jim Hudson Hyundai
mmiller@jimhudson.com

803-799-1234 ext. 1316

Verified Customer on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Great deal and customer service.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/20/2017 03:29 PM
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Morgan M. at Jim Hudson Hyundai responded on 11/21/2017

Thank you for your five stars! We look forward to working with you again in the future!

 

Morgan Miller
Customer Relations Manager
Jim Hudson Hyundai
mmiller@jimhudson.com

803-799-1234 ext. 1316

Jennifer A. on 11/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Oil change"
Computers down so service took longer
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/20/2017 10:30 AM
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Morgan M. at Jim Hudson Hyundai responded on 11/20/2017

Thank you for your four stars! We look forward to working wtih you again in the future!


Morgan Miller
Customer Relations Manager
803.799.1234. ext. 1316
mmiller@jimhudson.com

Penny H. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"This is the first time I have bought a new vehicle and used the services."
I had a wonderful experience, however there was an "Open campaign" on my vehicle for the piece of material that goes over the drive shaft to be replaced. I did not notice until a few days later because I had not driven my vehicle, but where the material was replaced in three spots you can see where there is damage to the drive shaft, there are pieces missing/chipped. You can tell that some sort of tool was used and it scraped up things. I called and talked to Justin and he said to bring in my car as soon as I could. I live in Sumter and it will be a little while before I can get there, but I am not happy about the damage. I take great pride in keeping my cars nice and well kept, especially since it is a brand new vehicle.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/20/2017 09:17 AM
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Morgan M. at Jim Hudson Hyundai responded on 11/20/2017

Thank you for your five stars! However I am dissapointed to hear about the damage done to your vehicle. We value our customers and want to make sure you are happy and comfortable about the service you recieve! If you have any questions or concerns about the work done on your vehicle please do not hesitate to contact me! I will also speak with the service department and make sure when you bring your vehicle back that you are taken care of!


Morgan Miller
Customer Relations Manager
803.799.1234. ext 1316
mmiller@jimhudson.com

Kristin S. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best service "
I'm from Charlotte Nc and relocated recently. I was in need of service and Jim Hudson's service Personnel were extremely helpful and my service was done in a timely manner.
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/18/2017 01:42 PM
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Morgan M. at Jim Hudson Hyundai responded on 11/20/2017

Thank you for your five stars! We look forward to working with you again in the future!

 

Morgan Miller
Customer Relations Manager
Jim Hudson Hyundai
mmiller@jimhudson.com

803-799-1234 ext. 1316

Verified Customer on 11/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Above and Beyond "
Service department always goes above and beyond the norm.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/09/2017
Service Type: Repair
Review Created: 11/18/2017 06:59 AM
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Morgan M. at Jim Hudson Hyundai responded on 11/20/2017

Thank you for your four stars! We look forward to working with you again in the future!

 

Morgan Miller
Customer Relations Manager
Jim Hudson Hyundai
mmiller@jimhudson.com

803-799-1234 ext. 1316

Robert C. ReScore Review on 11/24/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"repair"
I carried the car back in and they made every effort to fix my problem. It is apparently a body shop problem but they did everything they could to address the issue. I would definately recommend Steve for any service advice as he did everything he could to make things right for my problems. I think your service department is very good and I highly recommend them. I have had this vehicle for over 100,000 miles and they have done all my service work and it continues to be in extremely good condition!
Vehicle: 2011 Hyundai Genesis Co
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/18/2017 05:10 AM

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Damage repair"
They did not fix the problem but they did charge me
Vehicle: 2011 Hyundai Genesis Co
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/18/2017 05:10 AM
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Morgan M. at Jim Hudson Hyundai responded on 11/20/2017

Thank you for your feedback. These reviews good or bad give us a better idea of what we need to improve on.  I would like the opportunity to speak with you more about your last Service Visit, and hopefully restore your faith in Jim Hudson Hyundai. Please take a moment and contact me.

 

Morgan Miller
Customer Relations Manager
Jim Hudson Hyundai
mmiller@jimhudson.com

803-799-1234 ext. 1316

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Morgan M. at Jim Hudson Hyundai responded on 11/24/2017

We are very happy that you are pleased with our service department! We look forward to working with you again in the future! If you have any questions or concerns pleast do not hesitate to contact us!
 

Morgan Miller
Customer Relations Manager
Jim Hudson Hyundai
mmiller@jimhudson.com

803-799-1234 ext. 1316

Valesia B. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Jim Hudson Hyundai "
Excellent service
Vehicle: 2014 Hyundai Genesis
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/17/2017 08:11 PM
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Morgan M. at Jim Hudson Hyundai responded on 11/20/2017

Thank you for your five stars! We look forward to working with you again in the future!

 

Morgan Miller
Customer Relations Manager
Jim Hudson Hyundai
mmiller@jimhudson.com

803-799-1234 ext. 1316

Displaying Review 1 - 20 of 2162 in total