Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79
4.8

( 360 Reviews )

97% Would Recommend
Latest Review about 2 months ago

Reviews


DD
Dan D.
Woodridge, IL
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2019 Category: Service
Dan said that he had no issues with the place.
This review was collected via phone interview by Customer Research Inc.

EJ
Eric J.
Forest Park, IL
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2019
Great service always
Ryan always lets you know what is needed and is up front with pricing and time the repair will take

Can’t go wrong at K&G

GM
Greg M.
Glen Ellyn, IL
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2019 Category: Service
Greg said they did exactly what they said. They were timely. Also, they charged too much.
This review was collected via phone interview by Customer Research Inc.

EJ
Eric J.
Forest Park, IL
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2019
Fast great service always
Always are up front about what is needed and the work is always done properly with great pricing

SS
Sandy S.
Illinois
Jaguar XK8
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2019 Category: Service
Sandy said they are good and she likes them.
This review was collected via phone interview by Customer Research Inc.

DS
Dale S.
Highland, IN
Saab 9-3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/18/2019
Great Service
Love the service!!! We are still chasing a electrical issue but I love the attention to detail & the dedication. I drive a distance to get my Saab serviced here. Keep up the good work!!!

VG
Victor G.
Illinois
Land Rover Range Rover
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Victor said the items he took his vehicle in for were addressed. The staff discovered other things that needed to be done and they called him before they did the work to make sure they could proceed. It was good service.
This review was collected via phone interview by Customer Research Inc.

SS
Stephanie S.
Joliet, IL
Saab 9-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2019 Category: Service
Stephanie said the business always helps her when she needs them. She liked working with Brian.
This review was collected via phone interview by Customer Research Inc.

TL
Tim L.
Illinois
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019 Category: Service
Tim said the staff was quick, knowledgeable, and the price was reasonable.
This review was collected via phone interview by Customer Research Inc.

GK
Gary K.
Downers Grove, IL
Saab 9-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2019
Good people
Ryan is a good person who takes care of his customers.

NS
Nolan S.
Western Springs, IL
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019 Category: Service
Nolan said they were awesome.
This review was collected via phone interview by Customer Research Inc.

EL
Emile l.
Montgomery, IL
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2019
the best
Well what can I say I have a 2001 -93 convert, these guys are the best not only did they fix my car but they went above and beyond . I had my car emissions tested it failed I took it to the KG shop they fixed all my codes and took my car to the emissions testing location for me above and beyond. Thanks KG you are the best.

MV
Matt V.
DOWNERS GROVE, IL
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2019 Category: Service
Matt said Ryan was very helpful. He found him a good service deal.
This review was collected via phone interview by Customer Research Inc.

JR
Jiaqi R.
Illinois
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019 Category: Service
Jiaqi said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

EJ
Eric J.
Forest Park, IL
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019
Fantastic service
Always great service

Thanks

ME
Margaret E.
Illinois
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019 Category: Service
Margaret said the business did an excellent job, the pricing was fair and she also said it was a great experience.
This review was collected via phone interview by Customer Research Inc.

MW
Mark W.
Downers Grove, IL
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2019
Always SO helpful
Great mechanics and great service. Our latest trip wasn't exactly mechanical: One of our tires picked up a nail and needed to be repaired. Called Ryan and he said to drop it by any time and they would get it fixed -- which they did while I waited. We trust KG Auto Werks and the mechanics there with all of our cars, and have for over 20 years. Always our first call.

DM
Dave M.
Illinois
Pontiac G6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2019 Category: Service
Dave said the employees provided a good service estimate. The service price was fair. Ryan provided wonderful service.
This review was collected via phone interview by Customer Research Inc.

GJ
Gong J.
Lombard, IL
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Gong said the staff at this business are very nice people.
This review was collected via phone interview by Customer Research Inc.

TM
Tim M.
Naperville, IL
Saab 9-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019 Category: Service
Tim said he's a returning customer. They have always serviced his vehicle for a reasonable rate. Also, they explain everything very well. Notes are taken quickly. His vehicle is not the easiest to find parts for, but they've always been able to find them.
This review was collected via phone interview by Customer Research Inc.