Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

329 Reviews

98% Would Recommend
Latest Review about 22 hours ago

Reviews


CT
Cindy T.
Naperville, IL
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2018
chloe12
Nice to find a trustworthy repair shop for Saabs. My only complaint was the car was dirty!

CG
Carol G.
Westmont, IL
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Carol said the business got everything done that she asked for, and it was all done on time and at a reasonable price.
This review was collected via phone interview by Customer Research Inc.

AR
Arnold R.
Illinois
Saab 9-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Arnold said he had no problems with the business. He said the person that took his order was very nice.
This review was collected via phone interview by Customer Research Inc.

TE
terry e.
Saab 900
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018
positive service provided
front desk service was first rate, mechanics knowledge of my car was very good, positive experience all around, KG auto works will be my go to repair shop,
thank you

JK
Jim K.
Orland Park, IL
Volvo S80
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018 Category: Service
Jim said that the business took time with his vehicle and fixed the problem.
This review was collected via phone interview by Customer Research Inc.

ME
Mark E.
Hinsdale, IL
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018
Good and knowlegeable people running the shop
KG experience has always been great and they, as I, love my 2007 SAAB!!

EB
Erica B.
Illinois
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Erica said the business was friendly and they fixed her vehicle quickly.
This review was collected via phone interview by Customer Research Inc.

MV
Matt V.
DOWNERS GROVE, IL
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018 Category: Service
Matt said the customer service and the work performed were great.
This review was collected via phone interview by Customer Research Inc.

EB
Emily B.
Illinois
Saab 9-3
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/27/2018 Category: Service
Emily said the business's service is very nice and accommodating.
This review was collected via phone interview by Customer Research Inc.

TF
Ted F.
Lockport, IL
Saab 9-3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/25/2018
Solid Saab service
Electrical issue diagnosed and repaired with new battery cables. Saabs can be tough to work on. These guys know their Saabs. Saab repair can be expensive because of the parts and expertise. They do get it right. This was my third repair and some repairs have been Typical Saab computer nightmares. They are experts and I expect to pay for their ability. You want your Saab right. Pay the man.

NS
Nolan S.
Western Springs, IL
Saab 9-3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/22/2018 Category: Service
Nolan said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

SC
Serghei C.
Illinois
Saab 9-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Serghei said they were informative. He stated it was his first time there.
This review was collected via phone interview by Customer Research Inc.

VE
Veronica E.
Chicago, IL
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Veronica said that she would surely recommend this business for service. She will be coming back.
This review was collected via phone interview by Customer Research Inc.

KS
Kelly S.
Illinois
BMW 4 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Kelly said they were efficient, prompt and charged what they said they were going to charge.
This review was collected via phone interview by Customer Research Inc.

CS
christine s.
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018
Easy
It was easy.

PZ
Paul Z.
Orland Park, IL
Saab 9-5
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/24/2018 Category: Service
Paul said he will recommend them for service.
This review was collected via phone interview by Customer Research Inc.

HJ
harry j.
Saab 9-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018
There are not many shops that can work on old Saabs.
The shop was able to diagnose a broken key fob using an electrical Bosch device. They also were able to order a replacement key/fob that was cut to my Vin number specifications. They were able to then pair that with my other key and fob and to my SAAb 95. It was not a cheap fix but in dealing with old cars that are out of production that is expected. My recent experience at a well known car wash in Hinsdale, Ill. turned out to be a very expensive one when they broke my key fob. So I learned my expensive lesson and will not go back to Fullers.

EL
Emile L.
Montgomery, IL
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018
comfortable with my car.
They always explain what they did and they get me to feel comfortable with my 2001 93 again

SR
Scott R.
Lombard, IL
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Scott said they are pretty good, fair, and quick with the turnaround time.
This review was collected via phone interview by Customer Research Inc.

HH
Harold H.
Illinois
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018 Category: Service
Harold said the staff at this business was courteous and timely. They did what they said they were going to do. They released the vehicle when they said they would.
This review was collected via phone interview by Customer Research Inc.