Reviews
DG
Diego G.
Chicago, IL
Saab 9-3
Verified
Diego said this business has good service and management.
Recommended
This review was collected via phone interview by Customer Research Inc.
TR
Tom R.
La Grange, IL
Saab 9-3
Verified
Battery Replacement!
I bought a battery at KG for my 2004 Saab in March 2018. The battery was defective, so I returned to KG in late May. Ryan checked the battery and also did a test to determine if the battery was bad, or if something in the car's system was drawing juice while the engine was off. Turns out the battery was defective. Ryan replaced the battery at no charge while I waited. Great job Ryan!
Recommended
MN
Mike N.
Oswego, IL
Saab 9-3
Verified
Mike said the staff did everything they said they were going to do in a timely fashion.
Recommended
This review was collected via phone interview by Customer Research Inc.
MK
Manvedna K.
Bolingbrook, IL
Saab 9-3
Verified
Maqnvedna said he is really happy with the work provided on his vehicle. The vehicle is running great.
Recommended
This review was collected via phone interview by Customer Research Inc.
CH
Clifton H.
Chicago, IL
Saab 9-5
Verified
Clifton said the staff handled his situation very well at this business.
Recommended
This review was collected via phone interview by Customer Research Inc.
TP
Tony P.
Indian Head Park, IL
Saab 9-3
Verified
Spoke with Helen. She said the staff have always been very efficient, they explain things to her, they advise her on what to do so she doesn't overspend, things with them have been going very well, and this has been a great experience for her.
Recommended
This review was collected via phone interview by Customer Research Inc.
CG
Carol G.
Westmont, IL
Chevrolet Impala
Verified
Carol said the staff did a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
LS
Len S.
Batavia, IL
Saab 9-3
Verified
Len said he likes the quality work and truthfulness about what is going on with the feedback they give back to him. He is very pleased with their service and they are very professional.
Recommended
This review was collected via phone interview by Customer Research Inc.
NS
Nolan S.
Western Springs, IL
Saab 9-3
Verified
Nolan said the staff was very professional and knowledgeable.
Recommended
This review was collected via phone interview by Customer Research Inc.
MM
Maurice M.
Downers Grove, IL
Saab 9-3
Verified
Nice to have mechanics who are REAL gear heads !
I like to work with people who really like to keep learning and take pride in fixing problems. I get the impression these guys love working on problems as a challenge and they just love cars period. Great resource for SAAB owners and other models.
I can tell by the different models on their lot that they are gaining a loyal following. Amazing what having good people will do.
I can tell by the different models on their lot that they are gaining a loyal following. Amazing what having good people will do.
Recommended
EL
Emile L.
Montgomery, IL
Saab 9-3
Verified
Emile said the staff was terrific, took their time, and made sure he knew what was going on.
Recommended
This review was collected via phone interview by Customer Research Inc.
CN
Chris N.
Darien, IL
Saab 9-3
Verified
Chris said the employees were nice, honest, and they provided good work. They did not call when her vehicle was finished.
Recommended
This review was collected via phone interview by Customer Research Inc.
DP
David P.
Crest Hill, IL
Saab 9-3
Verified
David said the staff was quick to respond when he inquired about services. He is able to trust the work the business does on his vehicle.
Recommended
This review was collected via phone interview by Customer Research Inc.
CT
Cindy T.
Naperville, IL
Saab 9-3
Verified
cindy
Very nice to deal with and they are very knowledgeable about Saabs.
Recommended
DG
Diego G.
Chicago, IL
Toyota Corolla
Verified
Diego said he received good service.
Recommended
This review was collected via phone interview by Customer Research Inc.
PA
Peter A.
Elmhurst, IL
Saab 900
Verified
Peter said the staff was helpful, knowledgeable and the business has fair pricing.
Recommended
This review was collected via phone interview by Customer Research Inc.
DC
D. Mike C.
Darien, IL
Saab 9-3
Verified
Excellent service
Always get back to you or answer their phone . They also have the answers usually right away since they work on Saabs mostly.
Recommended
NV
Nate V.
Illinois
Chrysler Town & Country
Verified
Nate said the employees were friendly. He was happy with his service.
Recommended
This review was collected via phone interview by Customer Research Inc.
TR
Tom R.
La Grange, IL
Saab 9-3
Verified
New Battery
I needed a new battery for my Saab. Ryan did a great job!
Recommended
AT
Al T.
Illinois
Saab 9-3
Verified
Al said the staff diagnosed his vehicle and fixed it. They also did a recall for his airbag and provided quick service.
Recommended
This review was collected via phone interview by Customer Research Inc.