Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93
4.9

( 582 Reviews )

99% Would Recommend
Latest Review 5 months ago

Reviews


LS
Lavaghn S.
Dansville, NY
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2017 Category: Service
Lavaghn said this business always does a good job.
This review was collected via phone interview by Customer Research Inc.

RK
Rebecca K.
Arkport, NY
Ram Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2017 Category: Service
Rebecca said the employees were nice. They provided good service.
This review was collected via phone interview by Customer Research Inc.

JJ
Jerry J.
Dansville, NY
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2017 Category: Service
Jerry said this business got his vehicle right in and the staff explained everything. They got it done when they said they would.
This review was collected via phone interview by Customer Research Inc.

JT
Jack T.
Atlanta, NY
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2017 Category: Service
Jack said he was pleased with the service this business provided. They did a good job.
This review was collected via phone interview by Customer Research Inc.

DK
Dennis K.
Dansville, NY
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2017
Great service
Service cannot be beat. Both technical and personal.

SW
Susan W.
Jackson, CA
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2017 Category: Service
Susan said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

FM
Fred and Deb M.
Dansville, NY
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2017
2011 CRUZE
very happy with the work that was done on the CRUZE.

CM
Carl M.
Dansville, NY
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2017
Instant Oil Change
Stopped in to make an appointment for an oil change and Bob said he could do it right then. I told him the car had just been taken out of storage and asked him to give it a check over to make sure there were no issues that needed to be corrected. He rotated the tires, and did a thorough check out of the car. Bob is always pleasant to deal with and his prices are very reasonable. That is why Keene Automotive is the only place in Dansville that I will take my car for service.
Robert K. from Keene Automotive responded on 08/19/2017

Carl, Thank you for choosing us to service your vehicle. I appreciate the kind review. This is a business where you can be loved and then hated like a flip of the switch. For those who appreciate what we do, it makes what we go through worth the effort. I appreciate your loytalty very much and look forward to many more years of servicing your vehicles. Sincerely, Bob K.


VV
Victor V.
Cohocton, NY
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2017
promp friendly service
Great service as usual; good advice.
Robert K. from Keene Automotive responded on 08/17/2017

Thank you Victor. It's always a pleasure to work for you!  Bob K.


BB
Bruce B.
Dansville, NY
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2017 Category: Service
Bruce said the service was excellent.
This review was collected via phone interview by Customer Research Inc.

MB
Matt B.
Dansville, NY
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2017 Category: Service
Matt said they have been customers of this business for 8 or 9 years. They are very happy with them. They'd recommend this business to anyone.
This review was collected via phone interview by Customer Research Inc.

DF
Dean F.
Ballston Spa, NY
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2017
Service on 2005 Tundra
Great service as usual from Keene Automotive. They're the best!!
Robert K. from Keene Automotive responded on 08/14/2017

Thanks for the compliment Dean. Susan and I appreciate your business!


DH
Dave and Maryanne H.
Springwater, NY
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2017
Excellent customer service!
Thank you Bob and Mike for taking such great care of out vehicles. You guys are the best!
Robert K. from Keene Automotive responded on 08/14/2017

Thank you Maryanne, Hope you love your new Mastercraft Tires!!


EK
Eddie K.
Dansville, NY
Ford Super Duty F-250 SRW
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2017 Category: Service
Eddie said they were good.
This review was collected via phone interview by Customer Research Inc.

MB
Michael and Marsha B.
Dansville, NY
Dodge Dart
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2017
Oil change
Just had a routine oil change. Prompt and courteous service .

JH
James H.
Buffalo, NY
Ford Econoline
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2017 Category: Service
James said he doesn't have much experience with getting his vehicle fixed. From what he could tell this mechanic communicated with him and answered all of his questions. He also took his time to explain things to him.
This review was collected via phone interview by Customer Research Inc.

LM
Laurie M.
Dansville, NY
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2017 Category: Service
Laurie said this business was professional and she appreciated their services.
This review was collected via phone interview by Customer Research Inc.

EB
Ellen B.
Dansville, NY
Mazda MX-5 Miata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2017 Category: Service
Ellen said they always do a good job.
This review was collected via phone interview by Customer Research Inc.

TB
Tracy B.
Wayland, NY
Mitsubishi Outlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2017 Category: Service
Tracy said this business was quick and nice. She likes their work and she didn't have to wait very long.
This review was collected via phone interview by Customer Research Inc.

LB
Lynn B.
New York
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2017 Category: Service
Lynn said this business always gives good service.
This review was collected via phone interview by Customer Research Inc.