Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93
4.9

( 582 Reviews )

99% Would Recommend
Latest Review 5 months ago

Reviews


LG
Lee and Carol and Chris G.
Dansville, NY
BMW 330xi
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2017
Fast, Reliable Service
We made an appointment to have our snow tires put on, and we got in the very next day at 8:00 AM. The job was finished right away.
Robert K. from Keene Automotive responded on 01/13/2017

Carol, Thank you very much for your business throughout the year. You are appreciated!  Bob Keene


GK
Greg K.
Dansville, NY
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2017 Category: Service
Greg said he had no problems getting service while he was there.
This review was collected via phone interview by Customer Research Inc.

JB
Jody B.
Dansville, NY
Chevrolet Impala
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/04/2017 Category: Service
Spoke with Debbie. She said she has been to this business a couple of times. She is very pleased with the service.
This review was collected via phone interview by Customer Research Inc.

DH
Dave and Maryanne H.
Springwater, NY
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2017
A+ Customer service!!
I brought my car in for a oil change and it is returned to me washed and the inside clean as well. Thank you so much for the extra special service you give.
Robert K. from Keene Automotive responded on 01/03/2017

Thank you for your loyalty  throughout the year. We truly appreciate you and we always try to show it by giving you something you dont expect. Happy New Year from all of us !


KY
Kit Y.
Dansville, NY
RAM 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2017 Category: Service
Kit said they did a good job. They inspected his vehicle and washed it afterwards.
This review was collected via phone interview by Customer Research Inc.

CV
Cassie and Casey V.
Dansville, NY
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2016
Simple and friendly service.
Their honesty and reliable care.

RP
Randy P.
Nunda, NY
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2016 Category: Service
Randy said this facility takes good care of him.
This review was collected via phone interview by Customer Research Inc.

BW
Brian W.
Dansville, NY
Pontiac Sunfire
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/26/2016 Category: Service
Brian said he hasn't had any problems with this business.
This review was collected via phone interview by Customer Research Inc.

GB
Gary B.
Wayland, NY
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2016 Category: Service
Gary said he uses the business quite often and he has always been satisfied with their work.
This review was collected via phone interview by Customer Research Inc.

SJ
Sue J.
Dansville, NY
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2016
Good Job!
The owner and service personnel are pleasant. They listened to my questions and concerns and assured me they would look at everything I was talking about. They called me after only a short while to explain the anti-freeze tested marginal and that due to the age of the vehicle and current fluid they would recommend a radiator flush. I was very happy with the service and will definitely return.

JS
Jennifer S.
Mount Morris, NY
Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2016 Category: Service
Jennifer said they are consistently fantastic. They treat the customers with a level of customer service that she does not see in any business.
This review was collected via phone interview by Customer Research Inc.

WR
Ward R.
Wayland, NY
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2016
Oil Change
100%. They do a great job even clean the car.

JV
Jerry and Gale V.
Dansville, NY
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2016
Appreciate the kindness shown by each staff member. Always very accommodating.
We are very pleased with the service we receive at Keene Automotive. Their work is good and they are not pushey. Overall pleasant experience.

BC
Becky C.
Dansville, NY
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2016 Category: Service
Becky said she always has a good experience with this business. They do good work and they are good people who are personable. They are good guys.
This review was collected via phone interview by Customer Research Inc.

SR
Sherrie R.
Dansville, NY
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2016
Inspection
Flexible hours, excellent service, friendly and helpful staff.

TH
Teresa H.
Dansville, NY
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2016 Category: Service
Teresa said the business was very polite.
This review was collected via phone interview by Customer Research Inc.

SL
Stephanie L.
Dansville, NY
RAM 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2016 Category: Service
Stephanie said the business did everything she wanted them to do and the work was perfect.
This review was collected via phone interview by Customer Research Inc.

DH
Dave and Maryanne H.
Springwater, NY
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2016
Thorough and Reliable!
Great customer service! They always give 110 percent in making sure our vehicles are fixed and in great running condition. Absolutely recommend.

RC
Rick C.
Wayland, NY
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2016 Category: Service
Rick said the business was courteous and very helpful.
This review was collected via phone interview by Customer Research Inc.

BM
Bob M.
Wayland, NY
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2016
F150
My truck is running great!!!!!!! You have my business for life.