Lakewood Lube And Repair


Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

439 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 8 days ago
Dewi L. on 10/21/2016
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Dewi said the people at this business are really nice, but they are horrible at following up. They never gave her a follow-up call and she was never given a quote, like they promised. When the work was done, they surprised her with a $400 bill. She use to recommend them to others, but the people she recommends said they had a bad experience with them. She will no longer recommend them to anyone.
Vehicle: Honda Civic
Category: Service
Service Date: 10/18/2016
Review Created: 10/21/2016
This review was collected via phone interview by Customer Research Inc.
JASON L. on 06/09/2015
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"surprise at the end"
I was impressed with my visit to start with. I came in to get my oil, coolant, ac, air filter and wiper blade change and replaced. However, upon further inspection after i picked my car up; I found that my car is now leaking coolant (something it was not doing prior to my visit). You hope to get your car in better shape than when you bring it in; this was not the case for me.I am hoping that the staff will make it right and correct the issue.
Vehicle: Nissan Murano
Service Date: 06/08/2015
Review Created: 06/09/2015 08:24 PM
Displaying all 2 Review