ReScore Reviews™ (1)
I am so sorry that we missed a call to you. I take full responsibilty since I am likely the person who dropped the ball. Its hard to keep up this year as we are unusually busy. But that is not meant as an excuse. It might also be that I'm getting too darn old! But, we still believe in our motto: "Honest and Fair Auto Repair", and I promise that honesty and quality work is what you will get from my shop. Even if I drop the ball on making contact. I'll try harder! And, I have hired an office assistant since you were here. Her name is Mallory, and she has really been a big help! Sometimes I drop the ball, but I learn from all mistakes, and one of the reasons that Mallory is here is to prevent me from making such errors. She does a good job, and I will try harder!
Thanks so much for the kind words, and I'm trying to correct your concerns.
John Paul Jones, President
d/b/a Lakewood Lube and Auto Repair
An AC Delco Professional Service Center
"Rated" A+ by the BBB and Angie's List!