Overview

Overall Rating 4.53/5Overall Rating 4.53/5Overall Rating 4.53/5Overall Rating 4.53/5rating 4.53
4.5

( 1816 Reviews )

ReScore Reviews™ (47)

ReScore
Overall Rating 4.4893655/5Overall Rating 4.4893655/5Overall Rating 4.4893655/5Overall Rating 4.4893655/5rating 4.4893655
Original
Overall Rating 2.0000009/5Overall Rating 2.0000009/5rating 2.0000009rating 2.0000009rating 2.0000009
91% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


MK
Marsye K.
Owings Mills, MD
2019 Hyundai Santa Fe Xl
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
Customer Service
John Davis has been attentive, timely and always pleasant!!
NICK H., Service Director from Len Stoler Hyundai responded on 11/13/2019

Thank you for the 5 Star rating! Look forward to taking care of you in the future

Nicholas A Hildebrandt 
Service Director 
Len Stoler Hyundai 
P: 443-471-1124
E: nhildebrandt@lenstoler.com

NB
Nyoka B.
Laurel, MD
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Just frickin friendly and efficient
Eventhough service took a little longer than expected he made it pleasant.
NICK H., Service Director from Len Stoler Hyundai responded on 11/13/2019

Thank you for the 5 Star rating! Look forward to taking care of you in the future

Nicholas A Hildebrandt 
Service Director 
Len Stoler Hyundai 
P: 443-471-1124
E: nhildebrandt@lenstoler.com

DB
Delores B.
Pikesville, MD
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2019 Category: Service
Exceptional service
I’m truly satisfied
NICK H., Service Director from Len Stoler Hyundai responded on 11/10/2019

Thank you for the 5 Star rating! Look forward to taking care of you in the future

Nicholas A Hildebrandt 
Service Director 
Len Stoler Hyundai 
P: 443-471-1124
E: nhildebrandt@lenstoler.com

SM
Sharon M.
Windsor Mill, MD
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
Great Service
The service was excellent. The job was done in good time. I was greeted right away. I was called back and told what was needed to be done. I was given information that was needed for future visits and any questions I asked was answered with no problem.
NICK H., Service Director from Len Stoler Hyundai responded on 11/08/2019

Thank you for the 5 Star rating! Look forward to taking care of you in the future

Nicholas A Hildebrandt 
Service Director 
Len Stoler Hyundai 
P: 443-471-1124
E: nhildebrandt@lenstoler.com

JS
Jerry S.
Baltimore, MD
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
Professional
Thank you for the outstanding service
NICK H., Service Director from Len Stoler Hyundai responded on 11/08/2019

Thank you for the 5 Star rating! Look forward to taking care of you in the future

Nicholas A Hildebrandt 
Service Director 
Len Stoler Hyundai 
P: 443-471-1124
E: nhildebrandt@lenstoler.com

HB
Hasenei B.
Marriottsville, MD
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019 Category: Service
Clear & Efficient process
Visited for an engine issue that remains unresolved until 3 Oil Consumption tests are completed -- counting on Hyundai standing by this product as they have the other 2 Hyundais I have owned. Had several rapiers done including bulb replacements and oil pan sealing. All charges were clearly stated in advance by Service Advisor, John Davis and all work was completed efficiently and accurately -- quality service at competitive prices.
NICK H., Service Director from Len Stoler Hyundai responded on 11/07/2019

Thank you for the 5 Star rating! Look forward to taking care of you in the future

Nicholas A Hildebrandt 
Service Director 
Len Stoler Hyundai 
P: 443-471-1124
E: nhildebrandt@lenstoler.com

KA
Kimberley A.
Finksburg, MD
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019 Category: Service
Easy
Making the appointment on line was easy and they were ready for me.
NICK H., Service Director from Len Stoler Hyundai responded on 11/07/2019

Thank you for the 5 Star rating! Look forward to taking care of you in the future

Nicholas A Hildebrandt 
Service Director 
Len Stoler Hyundai 
P: 443-471-1124
E: nhildebrandt@lenstoler.com

DM
David M.
Owings Mills, MD
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019 Category: Service
Excellent as usual
As usual I received great service for my Tucson. I was even told what my next service will entail and how much it will cost.
NICK H., Service Director from Len Stoler Hyundai responded on 11/06/2019

Thank you for the 5 Star rating! Look forward to taking care of you in the future

Nicholas A Hildebrandt 
Service Director 
Len Stoler Hyundai 
P: 443-471-1124
E: nhildebrandt@lenstoler.com

JG
Jacqueline De G.
Baltimore, MD
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019 Category: Service
great
great work , i love the service,
NICK H., Service Director from Len Stoler Hyundai responded on 11/06/2019

Thank you for the 5 Star rating! Look forward to taking care of you in the future

Nicholas A Hildebrandt 
Service Director 
Len Stoler Hyundai 
P: 443-471-1124
E: nhildebrandt@lenstoler.com

RC
Rachel C.
Owings Mills, MD
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
Service check-up: oil change, tire rotation, etc
Very professional
NICK H., Service Director from Len Stoler Hyundai responded on 11/05/2019

Thank you for the 5 Star rating! Look forward to taking care of you in the future

Nicholas A Hildebrandt 
Service Director 
Len Stoler Hyundai 
P: 443-471-1124
E: nhildebrandt@lenstoler.com

VK
Vincent K.
Owings Mills, MD
2011 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/05/2019 Category: Service
Service
The service was preformed in a timely manor.
NICK H., Service Director from Len Stoler Hyundai responded on 11/05/2019

Thank you for your survey. We strive to be a 5 star company. Looking forward to helping you in the future!

Nicholas A Hildebrandt 
Service Director 
Len Stoler Hyundai 
P: 443-471-1124
E: nhildebrandt@lenstoler.com

Verified Customer
Baltimore, MD
2007 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2019 Category: Service
5 Stars for Len Stoler
Len Stoler Hyundai offers efficient service and everyone there is a true professional.
NICK H., Service Director from Len Stoler Hyundai responded on 11/03/2019

Thank you for the 5 Star rating! Look forward to taking care of you in the future

Nicholas A Hildebrandt 
Service Director 
Len Stoler Hyundai 
P: 443-471-1124
E: nhildebrandt@lenstoler.com

SH
Sandra H.
Gwynn Oak, MD
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2019 Category: Service
5 star
The timing respect making sure I'm ok while waiting for my vehicle
NICK H., Service Director from Len Stoler Hyundai responded on 11/01/2019

Thank you for the 5 Star rating! Look forward to taking care of you in the future

Nicholas A Hildebrandt 
Service Director 
Len Stoler Hyundai 
P: 443-471-1124
E: nhildebrandt@lenstoler.com

Verified Customer
Owings Mills, MD
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2019 Category: Service
Service is always available immediately.
Tom Blockman was extremely helpful and knowledgeable.
NICK H., Service Director from Len Stoler Hyundai responded on 11/01/2019

Thank you for the 5 Star rating! Look forward to taking care of you in the future

Nicholas A Hildebrandt 
Service Director 
Len Stoler Hyundai 
P: 443-471-1124
E: nhildebrandt@lenstoler.com

MF
Melissa F.
Baltimore, MD
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2019 Category: Service
Top notch
Service reps go over recommended service items. Very thorough. They call you immediately if there's anything out of the ordinary. Your car is washed and swept and turned back over to you timely.
NICK H., Service Director from Len Stoler Hyundai responded on 10/28/2019

Thank you for the 5 Star rating! Look forward to taking care of you in the future

Nicholas A Hildebrandt 
Service Director 
Len Stoler Hyundai 
P: 443-471-1124
E: nhildebrandt@lenstoler.com

MK
Marnie K.
Reisterstown, MD
2013 Hyundai Elantra Gt
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/28/2019 Category: Service
Service is good, staff is great. Customer waiting are not good
The waiting area needs improvement. Could have more comfortable waiting area with better coffee station, and snacks.
NICK H., Service Director from Len Stoler Hyundai responded on 10/28/2019

Thank you for your 4 STAR review. We look foward to working with you in the future!

Nicholas A Hildebrandt 
Service Director 
Len Stoler Hyundai 
P: 443-471-1124
E: nhildebrandt@lenstoler.com

EG
Erik G.
Owings Mills, MD
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2019 Category: Service
Customer service is great !
Service advisor John is a great customer oriented professional who really strives to care for the customer and all my needs were addressed with him each time I go to the dealership.
NICK H., Service Director from Len Stoler Hyundai responded on 10/27/2019

Thank you for the 5 Star rating! Look forward to taking care of you in the future

Nicholas A Hildebrandt 
Service Director 
Len Stoler Hyundai 
P: 443-471-1124
E: nhildebrandt@lenstoler.com

RB
Roland B.
Owings Mills, MD
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2019 Category: Service
Nick Hildebrandt, service
There were so many items that I needed to have done to my 2012 Elantra that there was confusion about among the staff and shop about what was to be done.Nick Hildebrandt very calmly and professionally took charge of the situation and got everything completed to my great satisfaction. He was very nice and quite personable when speaking with me He was also very respectful of the shop people. They obviously liked and respected Nick in return.
it was a pleasure to work with Nick.
NICK H., Service Director from Len Stoler Hyundai responded on 10/26/2019

Thank you for the 5 Star rating! Look forward to taking care of you in the future

Nicholas A Hildebrandt 
Service Director 
Len Stoler Hyundai 
P: 443-471-1124
E: nhildebrandt@lenstoler.com

Verified Customer
Frederick, MD
2016 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2019 Category: Service
Great service
The service at Hyundai is super great!
NICK H., Service Director from Len Stoler Hyundai responded on 10/23/2019

Thank you for the 5 Star rating! Look forward to taking care of you in the future

Nicholas A Hildebrandt 
Service Director 
Len Stoler Hyundai 
P: 443-471-1124
E: nhildebrandt@lenstoler.com
JOHN D. from Len Stoler Hyundai responded on 10/26/2019

Hi Miss Kaplan, I know my Servuce manager Nick responded to your survey. I still wanted to thank you personally for your kind words. It means a lot to me.
John S. Davis


BS
Boris S.
Reisterstown, MD
2017 Hyundai Ioniq Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2019 Category: Service
Good service
Good service
NICK H., Service Director from Len Stoler Hyundai responded on 10/23/2019

Thank you for the 5 Star rating! Look forward to taking care of you in the future

Nicholas A Hildebrandt 
Service Director 
Len Stoler Hyundai 
P: 443-471-1124
E: nhildebrandt@lenstoler.com