Overview

Overall Rating 4.53/5Overall Rating 4.53/5Overall Rating 4.53/5Overall Rating 4.53/5rating 4.53
4.5

( 1811 Reviews )

ReScore Reviews™ (47)

ReScore
Overall Rating 4.4893655/5Overall Rating 4.4893655/5Overall Rating 4.4893655/5Overall Rating 4.4893655/5rating 4.4893655
Original
Overall Rating 2.0000009/5Overall Rating 2.0000009/5rating 2.0000009rating 2.0000009rating 2.0000009
91% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


DW
Deborah W.
Randallstown, MD
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2019 Category: Service
Excellent customer service!
Nicholas Hildebrandt was great to work with and my Sonata is working perfectly.
NICK H., Service Director from Len Stoler Hyundai responded on 10/08/2019

Thank you for the 5 Star rating! Look forward to taking care of you in the future

Nicholas A Hildebrandt 
Service Director 
Len Stoler Hyundai 
P: 443-471-1124
E: nhildebrandt@lenstoler.com

RW
Robert W.
Woodstock, MD
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2019 Category: Service
Maintenance completed in atimely fasionand car comes back clean
Very helpful and completes everything he promised.
NICK H., Service Director from Len Stoler Hyundai responded on 10/07/2019

Thank you for the 5 Star rating! Look forward to taking care of you in the future

Nicholas A Hildebrandt 
Service Director 
Len Stoler Hyundai 
P: 443-471-1124
E: nhildebrandt@lenstoler.com

RD
Ross D.
Baltimore, MD
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2019 Category: Service
Excellent
Great customer service from Nicholas the sale advisor
NICK H., Service Director from Len Stoler Hyundai responded on 10/07/2019

Thank you for the 5 Star rating! Look forward to taking care of you in the future.

Nicholas A Hildebrandt 
Service Director 
Len Stoler Hyundai 
P: 443-471-1124
E: nhildebrandt@lenstoler.com

Verified Customer
Owings Mills, MD
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2019 Category: Service
Great Service
I got my 15k maintenance check and got great service from Nick.
NICK H., Service Director from Len Stoler Hyundai responded on 10/06/2019

Thank you for the 5 Star rating! Look forward to taking care of you in the future.

Nicholas A Hildebrandt 
Service Director 
Len Stoler Hyundai 
P: 443-471-1124
E: nhildebrandt@lenstoler.com

Verified Customer
Finksburg, MD
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2019 Category: Service
Great service
Nick Hildebrant did a great job, was courteous and timely.
NICK H., Service Director from Len Stoler Hyundai responded on 10/06/2019

Thank you for the 5 Star rating! Look forward to taking care of you in the future.

Nicholas A Hildebrandt 
Service Director 
Len Stoler Hyundai 
P: 443-471-1124
E: nhildebrandt@lenstoler.com

JS
John S.
Spring Grove, PA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2019 Category: Service
polite and clean
the staff was very polite and they keep a clean shop with a comfortable waiting area. i also appreciate receiving a list of suggested services with a price quote.
NICK H., Service Director from Len Stoler Hyundai responded on 10/04/2019

Thank you for the 5 Star rating!

Nicholas A Hildebrandt 
Service Director
Len Stoler Hyundai 
P: 443-471-1124
E: nhildebrandt@lenstoler.com

MB
Maria B.
Gwynn Oak, MD
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/03/2019 Category: Service
Pleasant Courtesy
My overall experience was good however it could have been great if not for the timelines of it. A part installation took almost 2 hours. My overall rating is 4.5–always enjoy the courteous environment! Great customer service too!
NICK H., Service Director from Len Stoler Hyundai responded on 10/04/2019

Thank you for your rating. We strive to be a 5 star dealership. Looking forward to assisting with your needs in the future!

Thanks,

Nicholas A Hildebrandt 
Service Director
Len Stoler Hyundai 
P: 443-471-1124
E: nhildebrandt@lenstoler.com

PW
Paula W.
Catonsville, MD
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2019 Category: Service
Customer service
I was thoroughly satisfied with Nick the Service Technician. His professional and knowledgeable demeanor made an otherwise difficult situation bearable.
NICK H., Service Director from Len Stoler Hyundai responded on 10/04/2019

Thank you for the 5 Star rating!

Nicholas A Hildebrandt 
Lead Service Advisor
Len Stoler Hyundai 
P: 443-471-1124
E: nhildebrandt@lenstoler.com

Verified Customer
Owings Mills, MD
2020 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2019 Category: Service
great
everyone was great from the service writer to the person who delivered my car
NICK H., Service Director from Len Stoler Hyundai responded on 10/04/2019

Thank you for the 5 Star rating!

Nicholas A Hildebrandt 
Service Director
Len Stoler Hyundai 
P: 443-471-1124
E: nhildebrandt@lenstoler.com

RG
Rona G.
Ellicott City, MD
2013 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2019 Category: Service
Service is great
Reliable, friendly service.
CHRISTOPHER M M., Service Manager from Len Stoler Hyundai responded on 09/30/2019

Thank you for the 5 star review !


MF
Mitzie F.
Owings Mills, MD
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2019 Category: Service
Service
Thanks again lens Stoler for Servicing my 2018 Sonata as always, the hospitality is always appreciated. And my advisor Nicholas and his trainee was great. Thanks again lens Stoler.
CHRISTOPHER M M., Service Manager from Len Stoler Hyundai responded on 09/30/2019

Thank you for the 5 star review !


DS
Diane S.
Owings Mills, MD
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2019 Category: Service
elantra service
I was in and out quickly .
My service was perfect.
My Car was washed which made me happy.
CHRISTOPHER M M., Service Manager from Len Stoler Hyundai responded on 09/30/2019

Thank you Diane ! Glad we were able to take care of everything for you !


JS
Jeff S.
Westminster, MD
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2019 Category: Service
Hands Down Great Service
Great Service. Nicholas Hildebrandt provided great customer service and made the service a great experience.
CHRISTOPHER M M., Service Manager from Len Stoler Hyundai responded on 09/30/2019

Thank you for the 5 star rating. We appreciate your business !


AP
Alissa P.
Owings Mills, MD
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2019 Category: Service
Nick and Hyundai Service
Many thanks to Nick and the service techs for fixing the problem and getting me in and out as quickly as possible.
CHRISTOPHER M M., Service Manager from Len Stoler Hyundai responded on 09/30/2019

Thank you for allowing us to service your vehicle and take care of you !


IL
Iris L.
Baltimore, MD
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2019 Category: Service
Clean and good service
Very good!
CHRISTOPHER M M., Service Manager from Len Stoler Hyundai responded on 09/30/2019

Thank you for the 5 star rating !


Verified Customer
Reisterstown, MD
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2019 Category: Service
Mr.
I have been using the service department since I bought my Hyundai in 2015. They do excellent work and always keep me informed of the progress of my service. They also inform me of any problems they find and make recommendations of additional work.
CHRISTOPHER M M., Service Manager from Len Stoler Hyundai responded on 09/27/2019

Thank you for the kind comments. We appreciate you as our customer and your business!


CH
Christine H.
Reisterstown, MD
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2019 Category: Service
The service is very good
The service was excellent
CHRISTOPHER M M., Service Manager from Len Stoler Hyundai responded on 09/27/2019

Thank you for the 5 star rating!


JS
Jason S.
Reisterstown, MD
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2019 Category: Service
Fast, accurate service
Had a problem. Explained it to the service advisor and he knew exactly what the problem was! My car was serviced quickly.
CHRISTOPHER M M., Service Manager from Len Stoler Hyundai responded on 09/25/2019

Thank you for allowing us to service your vehicle. Appreciate the 5 star review !


BF
Bernard F.
Pikesville, MD
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2019 Category: Service
Great Service
Attentive staff, dependability, convenience
CHRISTOPHER M M., Service Manager from Len Stoler Hyundai responded on 09/23/2019

Thank you for the 5 star review !


NS
Nicholas S.
Reisterstown, MD
2019 Hyundai Tucson
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
09/22/2019 Category: Service
Poor service
Service needs improvement, everyone else in the waiting room were all complaining about the service there.
NICK H., Service Director from Len Stoler Hyundai responded on 09/23/2019

Sorry to hear about your service. I will give you a call tomorrow morning. The service was free because of the maintance plan! Hope you had a great weekend and we’ll talk tomorrow.

Thanks,

Nicholas A Hildebrandt
Lead Service Advisor
Len Stoler Hyundai
P: 443-471-1124
E: nhildebrandt@lenstoler.com