Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

538 Reviews

99% Would Recommend
Latest Review 13 days ago

Reviews


KW
Kaitlin W.
Deansboro, NY
Chevrolet Classic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2014 Category: Service
Kaitlin said this business had very good prices. The staff members were respectful and honest people. The work was efficient, well done and finished in a timely manner. She would definitely recommend them to others.
This review was collected via phone interview by Customer Research Inc.

RS
Ron S.
Deansboro, NY
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2014 Category: Service
Ron said the business is very thorough in the work they provide. Also, they provide a reasonable price.
This review was collected via phone interview by Customer Research Inc.

BB
Bonnie B.
Rome, NY
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2014 Category: Service
Bonnie said the business is always very helpful and quick.
This review was collected via phone interview by Customer Research Inc.

MT
Mark T.
Deansboro, NY
Chevrolet Cavalier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2014 Category: Service
Mark said this business provides great service.
This review was collected via phone interview by Customer Research Inc.

AU
April U.
Waterville, NY
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2014 Category: Service
April said their service was great.
This review was collected via phone interview by Customer Research Inc.

CD
Chris D.
New York
Dodge Pickup
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/14/2014 Category: Service
Chris said this business took four months to fix his vehicle. His transmission locked and he thinks it was because the mechanic did not put fluid in it. There was a crack in the windshield when he got his vehicle back and the business blames it on the towing company. The brake light was on when he got it back and he told them that his brakes were bad. When he went to do something with the vehicle, he noticed it was leaking because he had a hole in his radiator. The business lied about the pricing because they told him he had a broken snap ring and shift fork so it would cost $300 but charged him double. He would not recommend them to others for the reasons mentioned.
This review was collected via phone interview by Customer Research Inc.
Stuart L., PRESIDENT from Lindfield Transmission & Auto Repair responded on 08/20/2014

Chris brought his vehicle in for the transmission to be replaced with a used transmission that he had purchased. We removed and replace the transmission with the used one he provided to us. When the tech test drove the vehicle the transmission that the customer provided us with had first and second gear,when it hit third it lost everything, started grinding. Told the customer that the used transmission that he had bought was bad. He accused us of not putting fluid in it, but we had filled it with origanal mopar fluid. Customer had vehicle towed from our shop and took it to professional transmission, where the vehicle sat for 2 to 3 months. Proffesional told customer that we had done nothing wrong. Customer came back to our shop and apoligized for his previous actions. Asked if we would be willing to install another transmission that his father inlaw was going to purchase from advanced auto. We did agree to do this for him. After the vehicle sat here for over a month while we waited for the customer to bring us the transmission from advanced, the customer came back in and said that he was not getting another transmission and asked if we could fix the transmission that was in the vehicle. The $300.00 quote was for removing and replacing the transmission. We pulled the transmission and took apart. Found  the shift snych and ring and detense laying in the bottom of the transmission. Replaced fork and snych hub. Reassemled transmisssion and reinstalled,then road tested. Truck was all good. Called customer to let him know vehicle was repaired. Charged customer $650.00 for rebuilding mv3500 transmission. Tech noted when vehicle was first brought in that Windsheild was cracked and that the ABS light was on. Customer complained about brakes when he picked up the vehicle, we brought the vehicle in and put on the lift, looked over all brake lines, everything looked good. Customer was loading truck on the trailer and then came in and said that his radiator was leaking. There was no signs of a leak before the vehicle was loaded onto the trailer. Customer blamed us for sevral things the first time he was here, also was complaining about another repair shop. When the vehicle was returned to us, we walked around truck to note anything that may have been wrong and noted on repair order as to cover ourselves.

STUART LINDFIELD

KL
Kevin L.
Clinton, NY
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2014 Category: Service
Kevin said the facility got him in fast for service and the service was good.
This review was collected via phone interview by Customer Research Inc.

DB
Don B.
New Hartford, NY
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2014 Category: Service
Don said this business does excellent work. He has been pleased with everything they have done.
This review was collected via phone interview by Customer Research Inc.

TF
Tim F.
Deansboro, NY
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2014 Category: Service
Tim said he went into this facility with no appointment, and they were able to diagnose and fix his vehicle in ten minutes.
This review was collected via phone interview by Customer Research Inc.

RJ
Ron J.
Rome, NY
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2014 Category: Service
Ron said he has gone to this business for a long time. They did a good job.
This review was collected via phone interview by Customer Research Inc.

GT
Gary T.
Clinton, NY
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2014 Category: Service
Gary said the business is very good at what they do. They are very honest, and do not make him do more to his vehicle than he has to.
This review was collected via phone interview by Customer Research Inc.

KM
Kenny M.
Deansboro, NY
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2014 Category: Service
Kenny said this business really helped him out. He needed his vehicle fixed quickly for a weekend trip and the business got it done.
This review was collected via phone interview by Customer Research Inc.

CT
Cate T.
Clinton, NY
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2014 Category: Service
Cate said they're always really nice to her.
This review was collected via phone interview by Customer Research Inc.

CZ
Camron Z.
New York
GMC Envoy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2014 Category: Service
Camron said the service was very good, everything worked out great and the vehicle is running well. Stewart is nice.
This review was collected via phone interview by Customer Research Inc.

JK
JIM K.
Rome, NY
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2011
Smudge
Always 100% satisfied except for the grease smudge on the headliner. Not sure what to use to get that out?

JH
JIM H.
NY
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/01/2011
Service n 8/30.2011
Anyone could use improvement to achieve a five star

RY
ROGER Y.
New Hartford, NY
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2011
100 % satisfied !!
Stuart and his staff are second to none in their professionalism and attention to customer satisfaction.

RY
ROGER Y.
New Hartford, NY
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2011
Best of the Best !!
Stewart and his staff are second to none in their professionalism.