Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

1136 Reviews

ReScore Reviews™ (11)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.90909/5rating 1.90909rating 1.90909rating 1.90909rating 1.90909
95% Would Recommend
100% Business Response
Latest Review about 14 hours ago

Reviews


Verified Customer
Uncasville, CT
2012 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
great
great
HUGHIE S. from M. J. Sullivan Hyundai responded on 07/17/2018

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director


CP
Carl P.
Waterford, CT
2015 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
They do great work all the time never have to brin gyour car back
A great place to bring your car.Everyone is helpful and professional.I would not go any where else.
HUGHIE S. from M. J. Sullivan Hyundai responded on 07/17/2018

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director


CM
Cindy M.
Groton, CT
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Everything environment people product all excellent in my book
Geeat job mj Sullivan keep up the good work and you will definitely see me and my family again for sure
HUGHIE S. from M. J. Sullivan Hyundai responded on 07/17/2018

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director


CM
Christopher M.
Niantic, CT
2003 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2018 Category: Service
Fully satisfied
Fully satisfied
HUGHIE S. from M. J. Sullivan Hyundai responded on 07/16/2018

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director


MJ
Margaret J.
Norwich, CT
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Bob LeFrancois
I love my Bob!!
HUGHIE S. from M. J. Sullivan Hyundai responded on 07/16/2018

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director


AP
Andrew P.
Salem, CT
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Bina (Beena?) is the best! She is always so easy to deal with.
I stopped by without an appointment and asked if there was a possibility of getting my headlight replaced. Bina did her due diligence and made it possible. I may or may not recommend Hyundai to others (it's not something I've done in my life) but My next car will be a Hyundai and I will be purchasing it from M. J. Sullivan. My experience with M. J. has been that good!
HUGHIE S. from M. J. Sullivan Hyundai responded on 07/16/2018

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director


TD
Timothy D.
Old Saybrook, CT
2017 Hyundai Azera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Best service department around
Bob lefrancois is a great guy and always takes the best of care of me and my car
HUGHIE S. from M. J. Sullivan Hyundai responded on 07/12/2018

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director


TE
Tawnya E.
Fishers Island, NY
2014 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
So friendly and fast!
Everyone is always so friendly - almost like I've known them for years!
HUGHIE S. from M. J. Sullivan Hyundai responded on 07/12/2018

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director


Verified Customer
Niantic, CT
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
No issues
Brought my vehicle in for it's 7500 service. There were no issues with the service or the staff
HUGHIE S. from M. J. Sullivan Hyundai responded on 07/12/2018

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director


JS
Jim S.
Maumelle, AR
2015 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Superior service
While on vacation needed a tire repair. Your service rep called all around trying to fine a matching tire. As hard as she tried one could not be found. She found a compatible replacement and verified an allingment was not required.
If I am ever in the area again and need service for my car, I would definitely use your services again. Gladly recommend this service group to anyone.
HUGHIE S. from M. J. Sullivan Hyundai responded on 07/11/2018

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director


MR
Mitchell R.
New London, CT
2011 Hyundai Elantra To
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Latest Oil Change
Car was ready early. No issues. Everything went well.
HUGHIE S. from M. J. Sullivan Hyundai responded on 07/10/2018

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director


PW
Pamela W.
Norwich, CT
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Service Appt
OMG I had the BEST service appt I’ve ever had at MJ’s! I made the appt online and arrived to find my service person waiting, knew my name, got me signed in immediately, car was in/out and washed within an hour.
HUGHIE S. from M. J. Sullivan Hyundai responded on 07/05/2018

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director


JM
Jerome M.
Niantic, CT
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Friendly sales & service individuals who are always willing to help.
I'm a MJ Sullivan customer for life as long as the great sales and service continues.
HUGHIE S. from M. J. Sullivan Hyundai responded on 07/05/2018

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director


JN
Jeanette N.
Niantic, CT
2012 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
excellent service
As always Bena has been very helpful and pleasant
HUGHIE S. from M. J. Sullivan Hyundai responded on 07/05/2018

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director


JM
Jacqueline M.
Niantic, CT
2016 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2018 Category: Service
Nice helpful
Like the place but inconvenient
HUGHIE S. from M. J. Sullivan Hyundai responded on 07/05/2018

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director


Verified Customer
Groton, CT
2017 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2018 Category: Service
Excellent customer service
Everyone is always super friendly and helpful
HUGHIE S. from M. J. Sullivan Hyundai responded on 07/05/2018

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director


RA
Robin A.
Waterford, CT
2011 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/04/2018 Category: Service
Not cleaned
My car was in for an oil change and was returned to me with a small blood stain on the driver seat and was not vacuumed. I did not address it with the dealership at that time and just cleaned myself. Probably should of went back in but was end of day and they were closing up. Usually have good service here as I’ve been bringing my car there from day 1.
HUGHIE S. from M. J. Sullivan Hyundai responded on 07/05/2018

I'm sorry about your recent service visit. If you would like stop in anytime during the day and I will have someone clean the seat and vacuum the car. I'm sorry for any inconvenience this may have caused.

Hugh Stevens
Service Director


TR
Thomas R.
Taftville, CT
2008 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2018 Category: Service
Happy Sonata Driver
Sullivan Hyundai does everything you expect at a major car dealer and more. They provide a clean comfortable waiting area.The service adviser tells you what your car needs and nothing more. You feel welcome and your business appreciated. They get you in and out in a realistic time frame.
HUGHIE S. from M. J. Sullivan Hyundai responded on 07/05/2018

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director
Respond


Verified Customer
New London, CT
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Checkuo on car and routine maintenance.
Fast, efficient and friendly.
HUGHIE S. from M. J. Sullivan Hyundai responded on 07/03/2018

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director


LP
Linda P.
Gales Ferry, CT
2014 Hyundai Elantra Gt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
car
good job
HUGHIE S. from M. J. Sullivan Hyundai responded on 07/03/2018

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director


Displaying Review 1 - 20 of 1136 in total