M. J. Sullivan Hyundai


Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5rating 4.64

1029 Reviews

ReScore Reviews™ (11)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.90909/5rating 1.90909rating 1.90909rating 1.90909rating 1.90909
95% Would Recommend
100% Business Response
Latest Review 2 days ago
James T. on 04/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service at MJ Sullivan "
Totally the place to get excellent service! They are the best place for car care, no hassle, trustworthy, and informative. I’m definitely staying with MJ’s. Awesome auto dealership under excellent leadership! Thanks MJ Sullivan’s
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 04/19/2018
Service Type: Repair
Review Created: 04/23/2018 02:50 PM
HUGHIE S. at M. J. Sullivan Hyundai responded on 04/24/2018

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director

Elizabeth M. on 04/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Personal attention"
You get to know your service agent. They keep you aware of how everything is going, including updates on long-term repairs.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 04/18/2018
Service Type: Repair
Review Created: 04/23/2018 12:31 PM
HUGHIE S. at M. J. Sullivan Hyundai responded on 04/23/2018

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director

Carroll H. on 04/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai service"
Super fast and outstanding service
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 04/19/2018
Service Type: Maintenance
Review Created: 04/23/2018 11:34 AM
HUGHIE S. at M. J. Sullivan Hyundai responded on 04/23/2018

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director

Verified Customer on 04/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely service"
They always do a great job, very friendly and timely.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 04/17/2018
Service Type: Maintenance
Review Created: 04/22/2018 04:06 PM
HUGHIE S. at M. J. Sullivan Hyundai responded on 04/23/2018

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director

James P. on 04/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Your service advisor Steve mihok what a gentleman his kindness to show everything and tell me how everything went you should have 10 more like him thank you very much James Bond
Vehicle: 2002 Hyundai Elantra
Category: Service
Service Date: 04/16/2018
Service Type: Maintenance
Review Created: 04/21/2018 06:09 PM
HUGHIE S. at M. J. Sullivan Hyundai responded on 04/23/2018

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director

Verified Customer on 04/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Greatness "
Amazing staff & service
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 04/12/2018
Service Type: Repair
Review Created: 04/19/2018 05:32 PM
HUGHIE S. at M. J. Sullivan Hyundai responded on 04/20/2018

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director

Robert H. on 04/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service experience"
Even after multiple service visitsover the past 7 years for both routine maintence and warranty work, the experience remains the same: excellent
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 04/17/2018
Service Type: Maintenance
Review Created: 04/19/2018 12:02 PM
HUGHIE S. at M. J. Sullivan Hyundai responded on 04/19/2018

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director

Verified Customer on 04/19/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Costly"
The job got done but it was expensive.
Vehicle: 2004 Hyundai Elantra
Category: Service
Service Date: 04/16/2018
Service Type: Maintenance
Review Created: 04/19/2018 02:16 AM
HUGHIE S. at M. J. Sullivan Hyundai responded on 04/19/2018

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director

Verified Customer on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely service "
I had such a great experience when I brought my car in for service they took me on right away and they finished when they said they would.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 04/13/2018
Service Type: Repair
Review Created: 04/17/2018 10:19 AM
HUGHIE S. at M. J. Sullivan Hyundai responded on 04/17/2018

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director

David R. on 04/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"4-18 Service"
Timely, polite service experience. Fairly priced.
Vehicle: 2018 Hyundai Santa Fe S
Category: Service
Service Date: 04/12/2018
Service Type: Maintenance
Review Created: 04/16/2018 06:46 PM
HUGHIE S. at M. J. Sullivan Hyundai responded on 04/17/2018

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director

Patricia A. on 04/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"honesty"
ease with making apts and getting in & out in a timely manner
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 04/10/2018
Service Type: Repair
Review Created: 04/15/2018 03:42 PM
HUGHIE S. at M. J. Sullivan Hyundai responded on 04/16/2018

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director

George L. on 04/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Pleasant environment and good prices"
The people were very nice and kind. I was impressed that the owner would walk through to see how everyone was doing not just say hi to customers but to his staff as well. The only set back is i had to wait for a Hyundai technician to be located to work on the car. It was a long wait however I was kept informed quite often. I would definitely come back.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 04/10/2018
Service Type: Repair
Review Created: 04/12/2018 06:47 PM
HUGHIE S. at M. J. Sullivan Hyundai responded on 04/13/2018

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director

Charles M. on 04/11/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Maintenance visit "
Good
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 04/09/2018
Service Type: Maintenance
Review Created: 04/11/2018 10:04 AM
HUGHIE S. at M. J. Sullivan Hyundai responded on 04/11/2018

Thank you for the survey, we really appreciate your business!

Hugh Stevens
Service Director

Glenn M. on 04/10/2018
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"SERVICE DEPT"
Will not bring in again for oil changes.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 04/05/2018
Service Type: Repair
Review Created: 04/10/2018 05:00 AM
HUGHIE S. at M. J. Sullivan Hyundai responded on 04/10/2018

I'm  sorry about your recent service visit. We are striving to reduce wait time for all our services. I do apologize for any inconvenience and hope to have this issue taken care of in the future

Service Director
Hugh Stevens.

Verified Customer on 04/09/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Courteous service, long wait time"
Service is great, but always takes longer than expected. Less stressful if you can drop your vehicle off, instead of waiting for it. Waiting area is pleasant but noisy. Service desk personnel are generally helpful and courteous.
Vehicle: 2018 Hyundai Santa Fe
Category: Service
Service Date: 04/03/2018
Service Type: Maintenance
Review Created: 04/09/2018 06:58 PM
HUGHIE S. at M. J. Sullivan Hyundai responded on 04/10/2018

Thank you for the survey, we really appreciate your business!

Hugh Stevens
Service Director

Verified Customer on 04/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great place to do business"
Happy to do business with them. We keep coming back. Courteous
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 04/04/2018
Service Type: Maintenance
Review Created: 04/09/2018 04:32 PM
HUGHIE S. at M. J. Sullivan Hyundai responded on 04/10/2018

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director

Thomas C. on 04/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honest and friendly people work there "
Always feel well treated by staff. Tom curley
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 04/04/2018
Service Type: Maintenance
Review Created: 04/09/2018 03:49 PM
HUGHIE S. at M. J. Sullivan Hyundai responded on 04/10/2018

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director

Mary B. on 04/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Well staffed and organize."
Satisfied with services: Good services and friendly staff. Shuttle service when needed.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 04/02/2018
Service Type: Maintenance
Review Created: 04/07/2018 03:46 PM
HUGHIE S. at M. J. Sullivan Hyundai responded on 04/09/2018

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director

Linda P. on 04/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Good service
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 03/30/2018
Service Type: Repair
Review Created: 04/06/2018 04:52 PM
HUGHIE S. at M. J. Sullivan Hyundai responded on 04/07/2018

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director

John S. on 04/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Very nice to deal with service was fast didn’t try talking me into anything extra
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 04/04/2018
Service Type: Maintenance
Review Created: 04/06/2018 02:44 PM
HUGHIE S. at M. J. Sullivan Hyundai responded on 04/07/2018

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director

Displaying Review 1 - 20 of 1029 in total