Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7

(1,932 Reviews)

ReScore Reviews™ (22)

ReScore
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
Original
Overall Rating 1.9/5Overall Rating 1.9/5Overall Rating 1.9/5Overall Rating 1.9/5Overall Rating 1.9/5
95% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


KM
Kathryn M.
Brooklyn, CT
2011 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2020 Category: Service
Good service
Friendly and great service
HUGHIE S. from M. J. Sullivan Hyundai responded on 05/11/2020

We truly appreciate your business, and we’re grateful for the trust you’ve placed in us. Please don’t hesitate to call me if ever a problem should arise. We hope to have the pleasure of doing business with you for many years to come. Thanks for giving us the opportunity to serve you.

Hugh Stevens
Service Director


Verified Customer
New London, CT
2017 Hyundai Tucson
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/08/2020 Category: Service
Bena Chalmers
She is highly qualified service advisor with people skills and understanding
HUGHIE S. from M. J. Sullivan Hyundai responded on 05/11/2020

Thank you for the survey, we really appreciate your business!

Hugh Stevens
Service Director.


TM
Teresa M.
Oakdale, CT
2010 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2020 Category: Service
Professional and friendly
They were very pleasant and professional.
HUGHIE S. from M. J. Sullivan Hyundai responded on 05/04/2020

We truly appreciate your business, and we’re grateful for the trust you’ve placed in us. Please don’t hesitate to call me if ever a problem should arise. We hope to have the pleasure of doing business with you for many years to come. Thanks for giving us the opportunity to serve you.

Hugh Stevens
Service Director


AL
Arthur L.
New London, CT
2018 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2020 Category: Service
Great Service
I always have my two Hyundais serviced at M.J.’s. Their work is excellent, timely, and C efficient!
HUGHIE S. from M. J. Sullivan Hyundai responded on 05/04/2020

We truly appreciate your business, and we’re grateful for the trust you’ve placed in us. Please don’t hesitate to call me if ever a problem should arise. We hope to have the pleasure of doing business with you for many years to come. Thanks for giving us the opportunity to serve you.

Hugh Stevens
Service Director


GF
Gerard F.
New London, CT
2017 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2020 Category: Service
best of the best
If you want incredible service this is the place to go.
HUGHIE S. from M. J. Sullivan Hyundai responded on 04/29/2020

We truly appreciate your business, and we’re grateful for the trust you’ve placed in us. Please don’t hesitate to call me if ever a problem should arise. We hope to have the pleasure of doing business with you for many years to come. Thanks for giving us the opportunity to serve you.

Hugh Stevens


Verified Customer
Hemet, CA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2020 Category: Service
Service appointment
Service Department staff are always professional, don't have to return for something overlooked, very thorough, timely, and always receive a complimentary wash.
HUGHIE S. from M. J. Sullivan Hyundai responded on 04/27/2020

We truly appreciate your business, and we’re grateful for the trust you’ve placed in us. Please don’t hesitate to call me if ever a problem should arise. We hope to have the pleasure of doing business with you for many years to come. Thanks for giving us the opportunity to serve you.

Hugh Stevens


NP
Nancy P.
Ledyard, CT
2012 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2020 Category: Service
Brakes Repaired quickly
Thanks for the quick and much needed repair—especially during these difficult days.
HUGHIE S. from M. J. Sullivan Hyundai responded on 04/23/2020

We truly appreciate your business, and we’re grateful for the trust you’ve placed in us. Please don’t hesitate to call me if ever a problem should arise. We hope to have the pleasure of doing business with you for many years to come. Thanks for giving us the opportunity to serve you.

Hugh Stevens
Service Director


TN
Thomas N.
Westerly, RI
2018 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2020 Category: Service
Great Service
As always great service always friendly
HUGHIE S. from M. J. Sullivan Hyundai responded on 04/22/2020

We truly appreciate your business, and we’re grateful for the trust you’ve placed in us. Please don’t hesitate to call me if ever a problem should arise. We hope to have the pleasure of doing business with you for many years to come. Thanks for giving us the opportunity to serve you.

Hugh Stevens
Service Director


C
C.
New London, CT
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2020 Category: Service
Excellent service. Thanks
Always the best
HUGHIE S. from M. J. Sullivan Hyundai responded on 04/22/2020

We truly appreciate your business, and we’re grateful for the trust you’ve placed in us. Please don’t hesitate to call me if ever a problem should arise. We hope to have the pleasure of doing business with you for many years to come. Thanks for giving us the opportunity to serve you.

Hugh Stevens
Service Director


Verified Customer
Groton, CT
2017 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2020 Category: Service
The service department is great
Had warranty work done and it was done faster than was told.
HUGHIE S. from M. J. Sullivan Hyundai responded on 04/22/2020

We truly appreciate your business, and we’re grateful for the trust you’ve placed in us. Please don’t hesitate to call me if ever a problem should arise. We hope to have the pleasure of doing business with you for many years to come. Thanks for giving us the opportunity to serve you.

Hugh Stevens
Service Director


WG
William G.
Waterford, CT
2013 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2020 Category: Service
service
good job
HUGHIE S. from M. J. Sullivan Hyundai responded on 04/16/2020

We truly appreciate your business, and we’re grateful for the trust you’ve placed in us. Please don’t hesitate to call me if ever a problem should arise. We hope to have the pleasure of doing business with you for many years to come. Thanks for giving us the opportunity to serve you.

Hugh Stevens
Service Director


JJ
John J.
Groton, CT
2020 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2020 Category: Service
Scheduling
Perfect job done
HUGHIE S. from M. J. Sullivan Hyundai responded on 04/13/2020

We truly appreciate your business, and we’re grateful for the trust you’ve placed in us. Please don’t hesitate to call me if ever a problem should arise. We hope to have the pleasure of doing business with you for many years to come. Thanks for giving us the opportunity to serve you.

Hugh Stevens
Service Director


MV
Marianne V.
Waterford, CT
2019 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2020 Category: Service
personnel and service
Personnel are great and a the service is done in a timely manner
HUGHIE S. from M. J. Sullivan Hyundai responded on 04/08/2020

We truly appreciate your business, and we’re grateful for the trust you’ve placed in us. Please don’t hesitate to call me if ever a problem should arise. We hope to have the pleasure of doing business with you for many years to come. Thanks for giving us the opportunity to serve you.

Hugh Stevens
Service Director


JM
James M.
North Stonington, CT
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2020 Category: Service
Service
Great service during a difficult time period!
HUGHIE S. from M. J. Sullivan Hyundai responded on 04/07/2020

We truly appreciate your business, and we’re grateful for the trust you’ve placed in us. Please don’t hesitate to call me if ever a problem should arise. We hope to have the pleasure of doing business with you for many years to come. Thanks for giving us the opportunity to serve you.

Hugh Stevens
Service Director


KS
Kelly S.
Quaker Hill, CT
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2020 Category: Service
CUSTOMER SERVICE
The staff at M.J. Sullivan Auto are always very pleasant and easy to talk to. I never have been given a hassel for anything. Not only will I recommend my friends to M.J. Sullivan auto but I will only by my vehicles from there from now on.
HUGHIE S. from M. J. Sullivan Hyundai responded on 04/06/2020

We truly appreciate your business, and we’re grateful for the trust you’ve placed in us. Please don’t hesitate to call me if ever a problem should arise. We hope to have the pleasure of doing business with you for many years to come. Thanks for giving us the opportunity to serve you.

Hugh Stevens
Service Director