Overview

Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5rating 4.51

342 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 4.6666667/5Overall Rating 4.6666667/5Overall Rating 4.6666667/5Overall Rating 4.6666667/5rating 4.6666667
Original
Overall Rating 2.66667/5Overall Rating 2.66667/5rating 2.66667rating 2.66667rating 2.66667
92% Would Recommend
Latest Review 5 days ago

Reviews


RL
RICHARD L.
Victoria, TX
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2016 Category: Service
Mac Haik takes the customer in the repair department courteusly
Great place to get car work done
Harold R. from Mac Haik Hyundai responded on 05/27/2016

Thank you for taking time to grade us


LS
Lizabeth S.
Victoria, TX
2015 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/23/2016 Category: Service
Nice personable customer service
Nice personable customer service
Harold R. from Mac Haik Hyundai responded on 05/24/2016

Thank you for taking time to grade us


VW
Victor W.
Yorktown, TX
2011 Hyundai Genesis
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/20/2016 Category: Service
Problems with/after oil change
Mac Haik replaced the broken part and offered the next oil and filter change would be on the dealership.

Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
05/20/2016 Category: Service
Problems with/after oil change
Mac Haik Hyundai is the closest service center to where I live, Yorktown TX.
Harold R. from Mac Haik Hyundai responded on 05/20/2016

Thank you for taking the time to grade us, I am very sorry for your trouble and would be more than happy to compensate you for your trouble. I would like for all visits to be 5 star but understand when there is a problem. Please feel free to contact me direct with any concerns at 361-579-4350

Harold Roy
service director
Mac Haik Victoria


MW
Michele W.
Inez, TX
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2016 Category: Service
Good service. Fast. Friendly
Great service
Harold R. from Mac Haik Hyundai responded on 05/16/2016

Thank you very much for taking the time to grade us and thank you for the 5 stars.

Harold Roy
service director
Mac Haik Victoria


JB
Jocelyn B.
Yoakum, TX
2009 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2016 Category: Service
Fast service, courteous attendants, clean facility.
Fast service, courteous attendants, clean facility.
Harold R. from Mac Haik Hyundai responded on 05/13/2016

Thank you for the 5 star grade , we appreciate your business

Harold Roy
service director
Mac Haik Victoria



Verified Customer
Victoria, TX
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2016 Category: Service
A
A
Harold R. from Mac Haik Hyundai responded on 05/13/2016

Thank you for taking the time to grade us and Thank you for the 5 star rating. 

Harold Roy
service director
Mac Haik Victoria


SJ
Sally J.
Victoria, TX
2014 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/12/2016 Category: Service
Friendly and fast
Courteous and helpful
Harold R. from Mac Haik Hyundai responded on 05/12/2016

Thank you for taking the time to grade us and give us a 4 star rating, feel free to contact me direct so I can find out what we did wrong and how we can get our service to 5 stars with you.

Harold Roy
service director
Mac Haik Victoria
361-579-4350


AL
ANGEL L.
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2016 Category: Service
Customer service is great
Yes I would
Harold R. from Mac Haik Hyundai responded on 04/07/2016

Thank you for taking the time to grade us and our team and thank you for the 5 stars. 

Harold Roy
service director
Mac Haik Victoria


MB
Mary B.
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2016 Category: Service
Friendly staff
Excellent!!!!
Harold R. from Mac Haik Hyundai responded on 04/04/2016

Thank you very much for taking the time to grade us and Thank you for the 5 stars.

Harold Roy
service director
Mac Haik Victoria


DM
DEAN M.
2015 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2016 Category: Service
Great Service in a timely manner
Showed up early to a scheduled appointment. The service personnel was courteous and explained what technicians would be doing.
Harold R. from Mac Haik Hyundai responded on 03/10/2016

Thank you so much for the great feedback,

Harold Roy
service director
Mac Haik Ford/Hyundai


HC
Harold C.
Victoria, TX
2010 HYUNDAI VERACRUZ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/28/2016 Category: Service
Caring employees
Caring employees
Harold R. from Mac Haik Hyundai responded on 03/11/2016

Thank you for taking the time to grade us and thank you for the 5 stars,

Harold Roy
service director
Mac Haik Victoria


Verified Customer
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/25/2016 Category: Service
great service
Workers were very polite
Harold R. from Mac Haik Hyundai responded on 03/11/2016

Thank you for taking the time to grade us, I would hope we can turn it to 5 stars. Please let me know if I can help you, I am sorry we did not mark the book.

Harold Roy
service director
Mac Haik Victoria


Verified Customer
2013 Hyundai Accent
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/15/2016 Category: Service
Good But Slow Service
The service people are polite and kind but very very slow.
Harold R. from Mac Haik Hyundai responded on 03/11/2016

Thank you for your feedback and with this we have looked at our service and made some changes. Please feel free to contact me direct after your next visit and tell me if the changes have worked. thank you again,

Harold Roy
service director
Mac Haik Victoria


ES
ELINOR S.
Victoria, TX
2014 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/24/2015 Category: Service
Very well run business.
Mac Haik Motor is a very well run business and the Hyundai is a very well built automobile.

KD
KENNETH D.
Victoria, TX
2015 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2015 Category: Service
Mac Haik Service Victoria Tx
Always friendly and efficient

BN
BARBARA N.
Victoria, TX
2015 Hyundai Elantra GT
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2015 Category: Service
very courteous, able to get service done right away and I was out of there in 30+ minutes.
My salesman took me to the Service Dept. and introduced me to the staff and later, he answered any questions I had about my car. I will certainly recommend this business to a friend

TH
TERRI H.
Edna, TX
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2015 Category: Service
Superior Service
Very professional and kind service writers

CK
CHARLES K.
Victoria, TX
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2015 Category: Service
Friendly knowledgeable people
Prompt response and resolution to problem. Service advisor, Serena, was responsive and knowledgable.

Verified Customer
Victoria, TX
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2015 Category: Service
Quick and prompt service
Received great service

LS
LORRIE S.
San Antonio, TX
2013 Hyundai Elantra Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2015 Category: Service
Great customer service
Everyone was very helpful and pleasant to work with.