Overview

Overall Rating 4.52/5Overall Rating 4.52/5Overall Rating 4.52/5Overall Rating 4.52/5rating 4.52

342 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 4.6666667/5Overall Rating 4.6666667/5Overall Rating 4.6666667/5Overall Rating 4.6666667/5rating 4.6666667
Original
Overall Rating 2.66667/5Overall Rating 2.66667/5rating 2.66667rating 2.66667rating 2.66667
92% Would Recommend
Latest Review 4 days ago

Reviews


RV
Richard V.
Victoria, TX
2014 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2018 Category: Service
Villa 2014 Veloster
Customer service on phone & in person were excellent.

Verified Customer
Palacios, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/25/2018 Category: Service
Hyundai wheel
I was very pleased with the service I received from mac haik regarding the defective wheel replacement under warranty.

Verified Customer
Mission, TX
2017 Hyundai Sonata
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/23/2018 Category: Service
Bad Service
not good experience

Verified Customer
Ganado, TX
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
If you have a problem, general manager will make it right.
Being able to schedule maintenance would be a great improvement. Other than that, the service and whole experience is great.

RG
Richard G.
Victoria, TX
2008 Hyundai Santa Fe
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/20/2018 Category: Service
Coupons
To honor coupons

Verified Customer
Yorktown, TX
2013 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018 Category: Service
service
very good service, does the little extras
Johnny D. from Mac Haik Hyundai responded on 12/11/2018

Thank you for your response. We appreciate your business. 

Mac Haik Ford Victoria
(888) 253-4662


RB
Richard B.
Victoria, TX
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
Very pleased
Great customer service and excellent service
Johnny D. from Mac Haik Hyundai responded on 12/11/2018

Thank you for your response. We appreciate your business. 

Mac Haik Ford Victoria
(888) 253-4662


TM
Terri M.
Edna, TX
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018 Category: Service
Friendly staff and dependable service
Good Service and friendly employees.
Johnny D. from Mac Haik Hyundai responded on 12/11/2018

Thank you for your response. We appreciate your business. 

Mac Haik Ford Victoria
(888) 253-4662


Verified Customer
Blessing, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/27/2018 Category: Service
My Review
I liked that you offered your customers entertainment by providing us with a movie while waiting for our vehicles. I however would like to recommend that you provide some sort of a water cooler.
Johnny D. from Mac Haik Hyundai responded on 12/11/2018

Thank you for your response. We appreciate your business. 

Mac Haik Ford Victoria
(888) 253-4662


JO
James O.
Goliad, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018 Category: Service
A Great Service
I like the sevice at Mac Haik because they are polite and professional. Also they are honest about the wait time and whatever your automobile may need, they don't try to hang parts.
Johnny D. from Mac Haik Hyundai responded on 12/11/2018

Thank you for your response. We appreciate your business. 

Mac Haik Ford Victoria
(888) 253-4662


Verified Customer
Victoria, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2018 Category: Service
Overall great service
It’s the first time I’ve needed service on my new car and it went very easy and well, would definitely recommend.
Johnny D. from Mac Haik Hyundai responded on 12/11/2018

Thank you for your response. We appreciate your business. 

Mac Haik Ford Victoria
(888) 253-4662


VW
Victor W.
Yorktown, TX
2011 Hyundai Genesis
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/09/2018 Category: Service
service was done correctly
All OK.
Johnny D. from Mac Haik Hyundai responded on 12/11/2018

Thank you for your response. We appreciate your business. 

Mac Haik Ford Victoria
(888) 253-4662


CR
Cathy R.
Goliad, TX
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
Happy
Friendly efficient service
Johnny D. from Mac Haik Hyundai responded on 10/29/2018

Thank you for your response. We appreciate your business.


HW
Henry W.
Victoria, TX
2013 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Always courteous
I have always been pleased with the service here. Very helpful and courteous.
Johnny D. from Mac Haik Hyundai responded on 10/29/2018

Thank you for your response. We appreciate your business.


NR
Nancy R.
Victoria, TX
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/10/2018 Category: Service
It took 3 Trips
Both of the Service Advisors were very nice and prompt. The tech needs to be reviewed. He left my oil plug loose enough that I had an oil puddle in my garage, He also could not find the cause of my leaking air pressure at 1/2# a day in my tire, so he just aired it up. I had to returned the 2nd time to get the plug tighten correctly, I then had to return a 3rd time after my tire leaked down another 8#'s. The service advisor was able to locate a 3" nail in my tire. After sending back to the tech, he fixed the leak (hopefully) After leaving the dealership I discovered the pressure on my tires was not even - 2 of them at 31#, 1 at 36# and the newly fixed tire at 39#. Maybe I was just expecting too much.
Johnny D. from Mac Haik Hyundai responded on 10/29/2018

Sorry you were having concerns. I have addressed all of your concerns. Please let me know when you need to return so I can help. Thank you


RG
Richard G.
Victoria, TX
2008 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Good service
Enjoy the service.
Johnny D. from Mac Haik Hyundai responded on 10/29/2018

Thank you for your response. We appreciate your business. 


RR
Rosendo R.
Edna, TX
2016 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
The service
The staff was real friendly and it didn't take long to get my car back
Johnny D. from Mac Haik Hyundai responded on 10/29/2018

Thank you for your response. We appreciate your business. 


LB
Larry B.
Victoria, TX
2018 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Mac Haik Hyundai review services
Hyundai has been the car in our family for 10 years and my daughter recently got Hyundai Elantra and my granddaughter has a Hyundai Accent which she love. I told her these cars very dependable easy maintaine.
Johnny D. from Mac Haik Hyundai responded on 10/29/2018

Thank you for your response. We are always working diligently on what we can improve to earn your 5 star on Overall Experience. Thanks again


JB
Jamie B.
Victoria, TX
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
1st oil change.
Went early got taken care of promptly. Friendly service.
Johnny D. from Mac Haik Hyundai responded on 10/29/2018

Thank you for your response. We are always working diligently on what we can improve to earn your 5 star on Overall Experience. Thanks again


RV
Richard V.
Victoria, TX
2014 Hyundai Veloster
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/23/2018 Category: Service
Service Visit
Good service visit

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