Overview

Overall Rating 4.52/5Overall Rating 4.52/5Overall Rating 4.52/5Overall Rating 4.52/5rating 4.52

342 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 4.6666667/5Overall Rating 4.6666667/5Overall Rating 4.6666667/5Overall Rating 4.6666667/5rating 4.6666667
Original
Overall Rating 2.66667/5Overall Rating 2.66667/5rating 2.66667rating 2.66667rating 2.66667
92% Would Recommend
Latest Review 4 days ago

Reviews


RL
Richard L.
Victoria, TX
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2017 Category: Service
oil change at Mac Haik
I was taken care of in a professional manner
Johnny D. from Mac Haik Hyundai responded on 12/26/2017

THANKS....


MW
Meagan W.
Victoria, TX
2009 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2017 Category: Service
One of a kind - can't another like it.
The people who work there are kind, thoughtful, and just all around great. 20/10 wpuld recommend again.
Johnny D. from Mac Haik Hyundai responded on 12/21/2017

Thanks


TM
Terri M.
Edna, TX
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2017 Category: Service
Friendly and good service.
Very satisfied.
Johnny D. from Mac Haik Hyundai responded on 12/19/2017

Thanks


DR
Donald R.
Victoria, TX
2015 Hyundai Sonata
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/13/2017 Category: Service
Awesome work!
Great work!
Johnny D. from Mac Haik Hyundai responded on 12/19/2017

We will follow up.


Verified Customer
Victoria, TX
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/11/2017 Category: Service
Incomplete
Fluid level check was missing during multi point inspection.
Johnny D. from Mac Haik Hyundai responded on 12/11/2017

Sorry you were having concerns. You and Kyle Lesak is our service advisor have addressed all of your concerns. Please let me know when you need to return so I can help. Thank you


Verified Customer
Victoria, TX
2013 Hyundai Accent
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/08/2017 Category: Service
Preventive Maintenance
I took my car in for an oil change and to check for any preventive maintenance that was due. The gentleman who helped me was polite. I left my vehicle and he called me to let me know what they found and what they suggested I needed to do. The overall time was quicker than I expected. Which was nice. I was a little disappointed because one of the preventive maintenance things to be done was suppose to happen around 60,000 miles and they were just bringing it to my attention at over 69,000 miles (and I ask each time if anything needs to be done) so I wish that was caught earlier but at least it was caught.
Johnny D. from Mac Haik Hyundai responded on 12/11/2017

Thanks.


KY
Kellie Y.
Victoria, TX
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2017 Category: Service
Customer service
Was great!
Johnny D. from Mac Haik Hyundai responded on 12/04/2017

THANK YOU


EC
Eleanor C.
Cuero, TX
2011 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2017 Category: Service
Efficient & Courteous
Quick service. Clear explanations. I have been a happy and returning customer for 6 years.
Johnny D. from Mac Haik Hyundai responded on 12/04/2017

THANK YOU


Verified Customer
Victoria, TX
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2017 Category: Service
Great Service
Quick service and reasonable price
Johnny D. from Mac Haik Hyundai responded on 12/04/2017

THANK YOU


Verified Customer
Yorktown, TX
2011 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2017 Category: Service
Oil and Filter change
This time I just had the oil and filter changed. Prior I had the GPS updated. I was kept informed through the entire process Kyle the service manager was very helpful.
Johnny D. from Mac Haik Hyundai responded on 11/24/2017

THANK YOU.


Verified Customer
Marcus Hook, PA
2014 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2017 Category: Service
Great Service, not so great vehicles
as explained in the title.
Johnny D. from Mac Haik Hyundai responded on 11/21/2017

THANKS.


Verified Customer
Edna, TX
2016 Hyundai Tucson
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/13/2017 Category: Service
poor service
The dealership is not an issue. However the "quick" service is anything but quick. Staff was unprofessional, on personal cell phone while talking to customers, no updates on delay for services until I asked, very unprofessional responses. Will not be back
Johnny D. from Mac Haik Hyundai responded on 11/14/2017

Sorry you were having concerns. I have addressed all of your concerns. Please let me know when you need to return so I can help. Thank you


CH
Carolyn H.
Victoria, TX
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2017 Category: Service
The young man was very professional and fast.
Excellent
Johnny D. from Mac Haik Hyundai responded on 11/14/2017

THANK YOU


CM
Cynthia M.
Victoria, TX
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2017 Category: Service
Oil change
Great
Johnny D. from Mac Haik Hyundai responded on 11/14/2017

THANK YOU


SS
SHIRLEY S.
2017 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/07/2017 Category: Service
It was good.
I always go there.
Johnny D. from Mac Haik Hyundai responded on 11/14/2017

THANK YOU


EC
Elma C.
Palacios, TX
2014 Hyundai Accent
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/04/2017 Category: Service
Overall good service
The oil change and tire rotation were excellent, but they got my cloth seat dirty. There was a smudge that looked like grease.
Johnny D. from Mac Haik Hyundai responded on 11/14/2017

Sorry you were having concerns. I have addressed all of your concerns. Please let me know when you need to return so I can help. Thank you


RM
RANDY M.
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2017 Category: Service
Great Service
Helping customer's

LC
Lylian C.
Yoakum, TX
2015 Hyundai Genesis
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/03/2017 Category: Service
previously explained
What else do you need
Johnny D. from Mac Haik Hyundai responded on 11/07/2017

Sorry you were having concerns. I have addressed all of your concerns. Please let me know when you need to return so I can help. Thank you


Verified Customer
Mcallen, TX
2013 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/02/2017 Category: Service
I came from out of town and first experience was not good but, my second experience was a lot better
I would give it a 7 out of 10
Johnny D. from Mac Haik Hyundai responded on 11/07/2017

THANKS


WT
Wanda T.
Ganado, TX
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2017 Category: Service
Kyle was professional and helpful.
Excellant
Johnny D. from Mac Haik Hyundai responded on 11/07/2017

THANKS