Overview

Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5rating 4.51

342 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 4.6666667/5Overall Rating 4.6666667/5Overall Rating 4.6666667/5Overall Rating 4.6666667/5rating 4.6666667
Original
Overall Rating 2.66667/5Overall Rating 2.66667/5rating 2.66667rating 2.66667rating 2.66667
92% Would Recommend
Latest Review 7 days ago

Reviews


MG
Maria G.
Victoria, TX
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2017 Category: Service
Prompt
Easy to get in and out within much wait.
Johnny D. from Mac Haik Hyundai responded on 10/29/2017

Thank you for your response.


KB
Keith B.
Ganado, TX
2016 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/27/2017 Category: Service
Conveniece
Usually very good
Johnny D. from Mac Haik Hyundai responded on 10/29/2017

Thank you for your response.


LD
Linda D.
Victoria, TX
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2017 Category: Service
Efficient Service
The service was prompt. The service technician came out to explain the problem and gave me helpful preventive options.
Johnny D. from Mac Haik Hyundai responded on 10/22/2017

Your satisfaction is our top priority and we value your comments.

THANKS


KD
Kevin D.
Victoria, TX
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2017 Category: Service
Quality Friendly Service
We will be back...thank you!
Johnny D. from Mac Haik Hyundai responded on 10/12/2017

 Thank you.


CW
Clinton W.
Port Lavaca, TX
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2017 Category: Service
Friendliness
The service dept personnel is very friendly and professional. They kept me updated on every step of the process.
Johnny D. from Mac Haik Hyundai responded on 10/12/2017

 Thank you.


Verified Customer
Boothwyn, PA
2014 Hyundai Veloster
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/07/2017 Category: Service
Great hospitality
Great hospitality and quick service goes a long way in Victoria, TX since most people don't have that there.
Johnny D. from Mac Haik Hyundai responded on 10/10/2017

Thank you for your response. We appreciate your business. 


DB
DEBORAH B.
2014 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2017 Category: Service
Customer service
Everyone treated us like we were their only customer and the job was done quicker than expected!!
Johnny D. from Mac Haik Hyundai responded on 10/10/2017

Thank you for your response. We appreciate your business. 


Verified Customer
Victoria, TX
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2017 Category: Service
Fast courteous service
I had planned to come in the morning but could not make it, so went early afternoon. There were many cars in the parking area and I expected to wait. But I was serviced in about 1 hour which I think is great. Thanks to all the staff.
Johnny D. from Mac Haik Hyundai responded on 10/10/2017

Thank you for your response. We appreciate your business. 


Verified Customer
Inez, TX
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/26/2017 Category: Service
This dealership is the closest to my home.
I had no problems with this dealership on this experience. I did have issues with a previous appointment to have my back seat repaired because it shakes quit a lot. I was told that they could not find anything wrong with it and it was just the way it was.
Johnny D. from Mac Haik Hyundai responded on 09/27/2017

Thank you for your response. We appreciate your business. 

Mac Haik Ford Victoria
(888) 253-4662


MV
Margaret V.
Beeville, TX
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/26/2017 Category: Service
I like being reminded of service due
I will have my vehicle serviced here
Johnny D. from Mac Haik Hyundai responded on 09/27/2017

Thank you for your response. We appreciate your business. 

Mac Haik Ford Victoria
(888) 253-4662


RG
Richard G.
Victoria, TX
2008 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2017 Category: Service
Good
yes
Johnny D. from Mac Haik Hyundai responded on 09/25/2017

Thank you for your response. We appreciate your business. 


JE
Joshua E.
Cuero, TX
2014 Hyundai Veloster
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
09/20/2017 Category: Service
No idea what customer service is
The service at this place is a joke. Paid for an in warranty diagnostic and may not get that refunded. The loaner I was given had no gas in it, had damage to it, and was smaller than my own vehicle. Take some lessons from BMW they at least would give me the same model car or something larger.
Johnny D. from Mac Haik Hyundai responded on 09/25/2017

Sorry you were having concerns. I have addressed all of your concerns. Please let me know when you need to return so I can help. Thank you


Verified Customer
Yorktown, TX
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2017 Category: Service
Professional Service.
Took care of service needed in a friendly professional manner.
Johnny D. from Mac Haik Hyundai responded on 09/25/2017

Thank you for your response. We appreciate your business. 


WL
William L.
Port Lavaca, TX
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2017 Category: Service
great service
Just plain great service!!
Johnny D. from Mac Haik Hyundai responded on 09/25/2017

Thank you for your response. We appreciate your business. 


JK
Jalissa K.
Victoria, TX
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2017 Category: Service
The people
Nice people
Johnny D. from Mac Haik Hyundai responded on 09/13/2017

Thank you for your response. We appreciate your business. 

Mac Haik Ford Victoria
(888) 253-4662


RL
RICHARD L.
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2017 Category: Service
Great service department for Hyundai
The service manager was so kind to let us store our car at Mac Haik during Hurricane Harvey. The driver's window would not go up and it would have caused a great deal of damage to our car. He was professional and caring.
Johnny D. from Mac Haik Hyundai responded on 09/13/2017

Thank you for your response. We appreciate your business. 

Mac Haik Ford Victoria
(888) 253-4662


Verified Customer
Victoria, TX
2015 Hyundai Equus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2017 Category: Service
Great Experience
Everyone genuinely care about me and my car. Work was completed, as promised and car was returned immaculate and repaired.
Johnny D. from Mac Haik Hyundai responded on 09/06/2017

Thank you for your response. We appreciate your business.


BW
Bernadette W.
Bloomington, TX
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2017 Category: Service
Nice and friendly
Great
Johnny D. from Mac Haik Hyundai responded on 09/06/2017

Thank you for your response. We appreciate your business.


PI
Pamela I.
Refugio, TX
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2017 Category: Service
Good service
Got through quick
Johnny D. from Mac Haik Hyundai responded on 09/06/2017

Thank you for your response. We appreciate your business.


PR
Patricia R.
Port Lavaca, TX
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/16/2017 Category: Service
just prefer the shop at the Texan hyundai dealership
work done in a timely manner but I don't know what they did or replaced
Johnny D. from Mac Haik Hyundai responded on 09/06/2017

Thank you for your response. We appreciate your business.