Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

1398 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
100% Would Recommend
Latest Review 10 days ago

Reviews


EW
Ed W.
Saugatuck, MI
Honda Odyssey
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05/12/2018
Good job!
Problem fixed! Good communication. No one likes warranty work, but MAI made it painless. Thanks.

Ed & Diane

WA
Wayne A.
Holland, MI
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Spoke with Virginia. She said her husband always has a good service experience.
This review was collected via phone interview by Customer Research Inc.

BS
Beth S.
Holland, MI
GMC Envoy
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05/11/2018
Oil change and check Envoy over
As always, you did a wonderful job. Excellent service! Love you guys!

FG
Fabian G.
Michigan
Chevrolet Cobalt
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Fabian said the business did a really good job with his vehicle.
This review was collected via phone interview by Customer Research Inc.

RV
Robert V.
Pullman, MI
Ford Police Interceptor
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Robert said he been going to the business for many years and they are good at figuring out the vehicle's problem.
This review was collected via phone interview by Customer Research Inc.

KR
Krista R.
Holland, MI
Mitsubishi Diamante
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Krista said the people were nice. They gave her trustworthy and good advice. The information was detailed and clear. An additional issue was found that she had not anticipated.
This review was collected via phone interview by Customer Research Inc.

LT
Lee T.
Holland, MI
Chevrolet Suburban
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Lee said everyone is always friendly, helpful, informative, he gets his vehicle back in the expected time, and overall he had an excellent experience at the business.
This review was collected via phone interview by Customer Research Inc.

GL
Gordon L.
Holland, MI
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Gordon said the work turned out great and the mechanic was very responsive. All of the staff members were very polite as well.
This review was collected via phone interview by Customer Research Inc.

DK
Doug K.
Michigan
Ford Focus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Doug said the service was quick and affordable.
This review was collected via phone interview by Customer Research Inc.

MS
Milt S.
Holland, MI
Chevrolet Impala
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Spoke with Gladys. She said they have been going to this business for 30-40 years.
This review was collected via phone interview by Customer Research Inc.

JS
Jim S.
Fennville, MI
Subaru Outback
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Jim said this business is efficient and they have good prices.
This review was collected via phone interview by Customer Research Inc.

Anonymous avatar
Verified Customer
Holland, MI
Toyota Prius
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018
Consistent, quality, friendly service
We have been customers at MWI for years. They are trustworthy and dependable.

MM
Matt M.
Holland, MI
Honda Civic
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018
Dependable
Honest, dependable, charging a fair price for a job well done.

LK
Linda K.
Holland, MI
Toyota Prius
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04/26/2018
Great Shop where they know your name
I always feel like I’m important to them. Pricing by is fair and I don’t feel like I have to ask my husband to take the car in!

JL
Jim L.
Caledonia, MI
Buick Regal
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04/25/2018
I Love Maplewood!!!!
Very friendly service! Experienced mechanics. I wouldn’t take my vehicle anywhere else.

Anonymous avatar
Verified Customer
Holland, MI
GMC Yukon XL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018
Honest and amazing service
Honest and amazing service

RK
Ruth K.
Holland, MI
Jeep Liberty
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04/21/2018
The best!
Great service! Great people! Can always depend on them!

DG
David G.
Holland, MI
Toyota Camry
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04/18/2018
Service is great!!
Service is great!! Thanks for making our vehicle safe once again!!

KM
Ken M.
Holland, MI
Lexus RX 350
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04/18/2018
Service
Friendly, helpful, kind, considerate. Their parents raised them well.

BS
Beth S.
Holland, MI
GMC Terrain
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018
Oil change and tire rotation
As always, great service! Thank you for amazing service and kindness from all your employees. It is very much appreciated. You are the best in town... 👍

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