Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

254 Reviews

97% Would Recommend
Latest Review 1 day ago

Reviews


JS
JERRY S.
Oak Lawn, IL
Toyota RAV4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018
Front end repair
Great repair done,very reasonable price

BB
Benji B.
Chicago, IL
Oldsmobile Aurora
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Benji said the staff did everything right, and he didn't have any problems afterwards.
This review was collected via phone interview by Customer Research Inc.

RC
Roy C.
Chicago, IL
Lexus RX 330
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
05/19/2018 Category: Service
Roy said his wheel is still pulling to the right after his alignment, and he was given the wrong diagnosis.
This review was collected via phone interview by Customer Research Inc.
Dave D. from Marquette Frame & Wheel Alignment

Mr. Caffie you are more than welcome to bring the car back so we can recheck the alignment for you. The vehicle did require tires and that will also make it pull. I recommend replace the tire like we recommended and if you still have problems, call me and ill save a spot for you to get it done as soon as possible. Thank you

Marquette Frame & Wheel Alignment
773/434-1221

AF
Allyson F.
Chicago, IL
Toyota Avalon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Allyson said the business was professional.
This review was collected via phone interview by Customer Research Inc.
Dave D. from Marquette Frame & Wheel Alignment

Thank you Mrs Fox.

Marquette Frame & Wheel Alignment
773/434-1221

CB
Candace B.
Chicago, IL
Dodge Journey
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Candace said the vehicle is working well after service.
This review was collected via phone interview by Customer Research Inc.

HJ
Hal J.
Chicago, IL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018
They know their job
Took care of a front axle, hub assembly and tie rod issue very quickly and it runs great. I purchased parts online and they installed and returned the bad parts over to me which I thought was kool. The price for the was reasonable too!

PD
Prezell D.
Chicago, IL
Dodge Caliber
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Prezell said the staff provided good service, and he's been going to the business for years.
This review was collected via phone interview by Customer Research Inc.

MS
MIKE S.
Chicago, IL
BMW X5
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018
Very Honest
Although it is not the most convenient place for me to bring my car to, I do so because I have found them to do quality work. They have always been up front and professional. No B.S. You get what you pay for. My last visit, though, was the most impressive. I have an automotive backround but don't have the time or place to do the work, so I brought it to Marquette. I had a noise coming from my front wheels, which, by the type of noise, could have either been wheel bearings or brakes. I was under the belief that one of the two would need to be fixed. I also thought that I might need an alignment. It turns out that my alignment was fine and that my brakes were glazed, possibly due to poor replacement parts (previous owner), and if I could deal with the occasional squeal, were not in need of replacement. The bearings were fine. They could have told me it needed brakes or bearings and I would have okayed the work, but they didn't. It's that kind of honesty and good business practice, along with experienced mechanics and great workmanship that keeps me going back. Thank you.

AS
Al S.
Chicago, IL
Toyota Sienna
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
Al said the business was honest and straight forward.
This review was collected via phone interview by Customer Research Inc.

ZJ
Zackary J.
Chicago, IL
Lexus RX 300
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/25/2018 Category: Service
Zackary said he has used them for 45 years. This is the only automotive business he uses. They are the best.
This review was collected via phone interview by Customer Research Inc.

JR
Javier R.
Chicago, IL
Nissan Sentra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018 Category: Service
Javier said the staff did a good job, and completed the service in a timely manner.
This review was collected via phone interview by Customer Research Inc.

DC
Danny C.
Chicago, IL
Chevrolet Impala
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Danny said he visits this facility and gets his work done all the time. The staff do great work and he can depend on them.
This review was collected via phone interview by Customer Research Inc.

RC
Richard C.
Chicago, IL
Saturn VUE
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Richard said this business was good.
This review was collected via phone interview by Customer Research Inc.

MH
Melisa H.
Chicago, IL
Chrysler PT Cruiser
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Melisa said the service was done well.
This review was collected via phone interview by Customer Research Inc.

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Wade H.
Chicago, IL
Chevrolet Malibu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Wade said the business always does good work.
This review was collected via phone interview by Customer Research Inc.

KT
Kianna T.
Chicago, IL
Buick LaCrosse
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018 Category: Service
Kianna said the business was respectful, and it handled her vehicle with care.
This review was collected via phone interview by Customer Research Inc.

RS
Richard S.
Chicago, IL
Chevrolet Equinox
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2018 Category: Service
Richard said the service was quick and prompt.
This review was collected via phone interview by Customer Research Inc.

KP
Karvale P.
Chicago, IL
Chrysler Town & Country SWB
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2018 Category: Service
Karvale said the business did good work and they were very honest.
This review was collected via phone interview by Customer Research Inc.

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William F.
Chicago, IL
Chrysler Town & Country
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2018 Category: Service
William said his vehicle is running better than before.
This review was collected via phone interview by Customer Research Inc.

AA
Alex A.
Chicago, IL
Land Rover LR2
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2018 Category: Service
Alex said the facility provided quality work.
This review was collected via phone interview by Customer Research Inc.

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