Also when I let the steering wheel go it still drifts of to the right.
I asked them to check my breaks and they said I didn't need any now when I stop the car is screeching.
WE ARE SORRY YOU FEEL DISSATISFIED WITH THE ALIGNMENT. AS WE MENTIONED UPON INSPECTION THE VEHICLE REQUIRED TIRES (WHICH WILL MAKE THE CAR SHAKE @ 50 MPH AND PULL DUE TO A DEFECTIVE TIRE). YOU ARE MORE THAN WELCOME TO RETURN AND WE WILL CORRECT YOUR BRAKE PULSATION FROM PREVIOUS WORK PERFORM ELSEWHERE. YOUR MECHANIC INSTALLED NEW BRAKE PADS ON BAD ROTORS (THATS WHY IT SHAKES WHEN BRAKING). AS SOON AS THE TIRES ARE REPLACE (WITHIN 3 MONTHS OF ALIGNMENT) WE WILL REDO THE ALIGNMENT ON YOUR VEHICLE AT NO CHARGE. THANK YOU AND HOPRE TO SEE YOU SOONMarquette Frame & Wheel Alignment
WE UNDERSTAND YOUR FRUSTRATION MR. ROBINSON AND WE APOLOGIZE FOR ANY MISUNDERSTANDING. OUR $25.00 INSPECTION FEE IS FOR CUSTOMERS TRYING FOR FIGURE OUT A STEERING AND SUSPENSION PROBLEM BEFORE ANYONE ELSE STARTS CHANGING PARTS. THE $215.00 FEE WAS FOR OUR CERTIFIED MECHANIC TO REINSPECT AND RE-INSTALL IF NECCESARY ANY OF THE NEW PARTS THAT YOUR MECHANIC INSTALLED INCORRECTLY THAT WAS CAUSING THE NOISES YOU DESCRIBED IN THE COMPLAINT FORM. HOPEFULLY YOUR MECHANIC WAS ABLE TO FIX THE PROBLEM, IF NOT YOU CAN ALWAYS BRING THE VEHICLE BACK AT YOUR EARLIEST CONVENIECE. THANKS AGAINMarquette Frame & Wheel Alignment
Mr. Caffie you are more than welcome to bring the car back so we can recheck the alignment for you. The vehicle did require tires and that will also make it pull. I recommend replace the tire like we recommended and if you still have problems, call me and ill save a spot for you to get it done as soon as possible. Thank youMarquette Frame & Wheel Alignment
Thank you Mrs Fox.Marquette Frame & Wheel Alignment