ReScore Reviews™ (6)

ReScore
Overall Rating 4.8333333/5Overall Rating 4.8333333/5Overall Rating 4.8333333/5Overall Rating 4.8333333/5rating 4.8333333
Original
Overall Rating 1.8333333/5rating 1.8333333rating 1.8333333rating 1.8333333rating 1.8333333
99% Would Recommend
Latest Review 2 days ago
ANGELA K. on 12/13/2017
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"leaking transmission fluid"
Thank you so much for looking at our car as it had leaking transmission fluid. You AMAZE us as you tightened something up and fixed it at NO CHARGE! We can hardly believe how amazingly good, honest and generous you are. Thank you for being a gift to us! :)
Vehicle: Dodge Durango
Service Date: 12/12/2017
Review Created: 12/13/2017 07:58 PM
AKIKO H. on 12/06/2017
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"Great service! "
I took my car for repair. Great service, it was done quickly. Their prices are much less than other major franchises or chains!! I highly recommend to anyone who is looking for dependable and honest business that won’t try to sell you things you don’t need, like many others do.
Vehicle: Nissan Maxima
Service Date: 12/04/2017
Review Created: 12/06/2017 08:32 AM
JOE F. on 12/01/2017
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"Management & staff is always courteous and helpful. "
Marty & his staff have always been caring to my needs as a customer. Also the mechanics of whom I have interacted with are all skilled craftsmen. Those are just a couple of reasons as to why I have been bringing my vehicles to Marty's for 20 years.
Vehicle: Toyota Camry
Service Date: 11/16/2017
Review Created: 12/01/2017 08:56 AM
Kennett S. on 11/30/2017
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Kennett said he has used the business for a long time. He likes the service. They are the best.
Vehicle: Volkswagen Jetta Sedan
Category: Service
Service Date: 11/29/2017
Review Created: 11/30/2017
This review was collected via phone interview by Customer Research Inc.
Lisa K. on 11/24/2017
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Lisa said she was very happy with the quick service she received. She trusted the staff at this facility.
Vehicle: Kia Sorento
Category: Service
Service Date: 11/13/2017
Review Created: 11/24/2017
This review was collected via phone interview by Customer Research Inc.
John E. on 11/22/2017
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John said the business is great.
Vehicle: Nissan Murano
Category: Service
Service Date: 11/17/2017
Review Created: 11/22/2017
This review was collected via phone interview by Customer Research Inc.
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Marty D., Owner at Marty's Auto Works responded on 11/27/2017

John,
We are glad to here you were happy with your service, we appreciate your continued patronage!

Sincerely,
Marty & Staff
BILL B. on 11/19/2017
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"Found my dipstick "
After my truck was professionally serviced, I was informed that they found my oil dipstick and replaced the broken one with a new one!!! Had searched several times without ever finding the dipstick.
Vehicle: Ford Police Interceptor
Service Date: 11/17/2017
Review Created: 11/19/2017 04:09 PM
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Marty D., Owner at Marty's Auto Works responded on 11/27/2017

Bill,
Glad we were able to help, that dipstick is pretty important! Thank you for your business.

Sincerely,
Marty & Staff
Lee B. on 11/16/2017
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Lee said she is very pleased with the service from this business. She got a ride to and from the business. The staff was very nice and personable.
Vehicle: Honda Accord Sdn
Category: Service
Service Date: 11/10/2017
Review Created: 11/16/2017
This review was collected via phone interview by Customer Research Inc.
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Marty D., Owner at Marty's Auto Works responded on 11/27/2017

Lee,
We're so glad you were able to utilize our free shuttle service. Thank you for sharing your experience with us!

Sincerely,
Marty & Staff
Eileen C. on 11/15/2017
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Eileen said the employees treated her well. She was happy with the service.
Vehicle: INFINITI FX35
Category: Service
Service Date: 11/08/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
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Marty D., Owner at Marty's Auto Works responded on 11/27/2017

Eileen,
We are so happy you pleased with your experience at Marty's!
Thank you!

Sincerely,

Marty & Staff
CORNELL A. on 11/13/2017
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"On time, fee as stated."
Above table.
Vehicle: BMW 3 Series
Service Date: 11/10/2017
Review Created: 11/13/2017 05:48 AM
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Marty D., Owner at Marty's Auto Works responded on 11/27/2017

Cornell,
We appreciate your business, thank you for sharing your experience.

Sincerely,
Marty & Staff
PAM B. on 11/11/2017
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"Just good, reliable service"
The staff are honest and knowledgable--they will tell you what you and get the best price.
Vehicle: Chevrolet Equinox
Service Date: 10/24/2017
Review Created: 11/11/2017 04:34 PM
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Marty D., Owner at Marty's Auto Works responded on 11/27/2017

Pam,
Thank you for your kind words, we appreciate your business!

Sincerely,
Marty & Staff
ANDREA J. on 11/10/2017
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"Responsible and fair"
A small fuel leak was found during a routine oil change, and John was perfectly willing to work with me to cover the cost of a rental car to dissuade me from driving my car in this dangerous condition. These guys make the right choices for the right reasons!
Vehicle: Volvo S60
Service Date: 11/08/2017
Review Created: 11/10/2017 08:36 AM
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Marty D., Owner at Marty's Auto Works responded on 11/27/2017

Andrea,
We are so thankful we were able to keep you safe and take care of your issue promptly! Thank you for sharing your experience.

Sincerely,
Marty & Staff
Edna H. on 11/10/2017
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Edna said this business took care of everything she went in there for.
Vehicle: Cadillac DeVille
Category: Service
Service Date: 11/03/2017
Review Created: 11/10/2017
This review was collected via phone interview by Customer Research Inc.
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Marty D., Owner at Marty's Auto Works responded on 11/27/2017

Edna,
We appreciate your business, thank you for sharing your experience.

Sincerely,
Marty & Staff
LYNNE M. on 11/08/2017
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"Always reliable"
We take our 4 vehicles to Marty's Auto Works whenever they have problems. We are always happy with the work they do and the price they charge.
Vehicle: Toyota Sienna
Service Date: 11/06/2017
Review Created: 11/08/2017 04:50 AM
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Marty D., Owner at Marty's Auto Works responded on 11/27/2017

Lynne,
Thank you for your kind words! We are happy to have earned your continued patronage!

Sincerely,

Marty & Staff
HOLLY H. on 11/05/2017
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"Great Job"
Once again Marty's Auto Works came through. Quality work and advice.
Vehicle: Mazda Protege5
Service Date: 11/02/2017
Review Created: 11/05/2017 09:31 AM
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Marty D., Owner at Marty's Auto Works responded on 11/27/2017

Holly,
We are so happy to hear you were happy with our service, thank you for your business!

Sincerely,
Marty & Staff
MARK B. on 11/04/2017
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"Another Great Job"
John was great as always. 1st place I think about when I need work done on my car.
Vehicle: Kia Sorento
Service Date: 11/03/2017
Review Created: 11/04/2017 11:08 PM
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Marty D., Owner at Marty's Auto Works responded on 11/27/2017

Marc,
Thank you for your continued patronage!

Sincerely,
Marty & Staff
COURTNEY B. on 11/03/2017
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"Top notch "
Employees Are very helpful in explaining everything, they take their time to in sure you understand your car and it’s needs.
Vehicle: Buick LaCrosse
Service Date: 11/01/2017
Review Created: 11/03/2017 05:36 PM
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Marty D., Owner at Marty's Auto Works responded on 11/27/2017

Courtney,
Thank you for your kind words. We really do want you to understand the entire repair process!

Sincerely,

Marty & Staff
Modesto R. on 11/02/2017
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Spoke with Doris. She said they explained everything and let her know when the vehicle would be ready.
Vehicle: Chevrolet Colorado
Category: Service
Service Date: 10/30/2017
Review Created: 11/02/2017
This review was collected via phone interview by Customer Research Inc.
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Marty D., Owner at Marty's Auto Works responded on 11/27/2017

Thank you for sharing your experience, we appreciate your business.

Sincerely,

Marty & Staff
DOMINIC R. ReScore Review on 11/27/2017
ReScore
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Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great follow-up!"
Marty's went out of their way to resolve my issues and earn my business. I feel very comfortable with their level of expertise and customer service. I will continue to use Marty's for my auto repair needs.
Vehicle: Jeep Grand Cherokee
Service Date: 10/30/2017
Review Created: 11/01/2017 10:57 AM

Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"“Free” Inspection"
Found this shop on the AAA website as an approved shop, took my Jeep in for the “free” 40 point inspection that ended up costing $47 and provided estimates for 1,200 plus in repair estimates. Left not very happy, the very next day, the O2 sensor that I had replaced a few months earlier falls out of its socket where it was epoxied into. I was barely able to drive it back in the next day and had to pay another 275 to have it replaced again.Overall, I’m out $325 and the car drives the exact same as when I brought it there 2 days ago. Won’t ever use Marty’s for another repair.
Vehicle: Jeep Grand Cherokee
Service Date: 10/30/2017
Review Created: 11/01/2017 10:57 AM
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Marty D., Owner at Marty's Auto Works responded on 11/27/2017

Dominic,
Per our recent conversations, we really appreciate your willingness to work with us and get the issue taken care of to your satisfaction. We want all of our customers to be happy with their service.

Sincerely,
Marty & Staff
Quincy S. on 10/31/2017
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Quincy said the staff did exactly what he requested and the service was performed in a timely manner.
Vehicle: BMW 3 Series
Category: Service
Service Date: 10/11/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
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Marty D., Owner at Marty's Auto Works responded on 11/27/2017

Quincy,
Thank you for sharing your experience. We appreciate your business.

Sincerely,
Marty & Staff
Displaying Review 1 - 20 of 1139 in total