Marty's Auto Works

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407-339-7772
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Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9

(1,525 Reviews)
5 star
92%
4 star
5%
3 star
<1%
2 star
<1%
1 star
<1%

ReScore Reviews™ (7)

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
99% Would Recommend
77% Business Response
Latest Review 2 days ago

Reviews

MT
MARTHA T.
Longwood, FL
Kia Sorento
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2021
Excellent Service and Friendly Staff
As a woman, I'm a skeptic when it comes to auto shops. However, I can say with certainty that I would highly recommend Marty's to any of my friends, family or business associates.
Recommended
DS
DAVE S.
Longwood, FL
Ford F-150
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2021
Nice folk, reasonable prices
Confidence
Recommended
LM
LEXIE M.
Lake Mary, FL
Ford F-150
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2021
Marty s is Fantastic!
When we take one of our vehicles to Marty s we know they will treat it as it were theirs.
That’s another thing that makes Marty s the Best!!
Recommended
JT
JOE T.
Apopka, FL
Ford Escape
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2021
Great Service
They were great! Fair and honest in price.
Recommended
EC
ELIZABETH C.
Clermont, FL
Honda Prelude
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2021
Excellent service
A great service team. We always feel secure when we leave our vehicle for service . Thx again for taking good care of my wonderful car.
Recommended
Marty D., Owner from Marty's Auto Works responded on 05/02/2021

Your continued patronage means the world to us, Elizabeth.  We are blessed beyond measure!! 

Sincerely,
Marty & Staff
Verified Customer
Longwood, FL
Buick LeSabre
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2021
Trusted service.
Excellent .
Recommended
Marty D., Owner from Marty's Auto Works responded on 05/02/2021

Thank you so much for placing your trust in us.  We appreciate your positive feedback and continued patronage. 

Sincerely,
Marty & Staff
Verified Customer
Longwood, FL
Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2021
Friendly and Responsive
Marty's was easy to work with scheduling the appointment, and friendly on the phone. Explained the problem to me in a way which was easy to understand.
Recommended
Marty D., Owner from Marty's Auto Works responded on 04/25/2021

Thank you so much for choosing, Marty's Auto Works, to service your vehicle.  We are happy to we did a good job!!  

Sincerely,
Marty & Staff
BG
BRIAN G.
Apopka, FL
Chevrolet Venture
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2021
Great
Our old van broke down and we had it towed here and they did a quick repair of a difficult problem and all for a reasonable price
Recommended
Marty D., Owner from Marty's Auto Works responded on 04/25/2021

Thank you so much, Brian, for allowing us to repair your vehicle and get you back on the road quickly.   We appreciate your patronage!! 

Sincerely,
Marty & Staff
JC
JOHN C.
Altamonte Springs, FL
Chrysler PT Cruiser
Verified Customer
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/16/2021
NEVER AGAIN
AS A RETIRED MERCEDES, BMW, AUDI, VOLKS REPAIR AND SALES SHOP MANAGER I WILL NEVER AGAIN GO TO MARTY'S. THIS PLACE IS FOR PEOPLE THAT DO NOT KNOW ANYTHING ABOUT PRICES OR CARS. GOOD LUCK.
Marty D., Owner from Marty's Auto Works responded on 04/27/2021

Customer was looking for a cheap quick fix and did not feel he needed to pay for us to perform a  quality,  accurate diagnosis and repair on his vehicle.  Vehicle had be diagnosed and repaired INCORRECTLY  at previous shop and owner had added "stop leak" to "fix" the problem which did not last.  We tried our best to explain what needed to be done but customer wasn't on board.   Our goal is to provide our customers with the facts and repair the vehicles CORRECTLY!!  

Sincerely,
Marty & Staff
Verified Customer
Longwood, FL
Ford Pickup
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2021
Communicating with your customer.
I appreciate your honesty. A lot of repair places have a bad reputation, but not this one.
Recommended
MD
MARY-ANN D.
Longwood, FL
Ford Taurus
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2021
Professional - clean- friendly - knowledgeable - NO UPCHARING OR "SUGGESTIONS" for add'l work
From the minute I walked through the door I knew this was going to be good.
My son & his wife used Marty's when they lived in Lake Mary, this was my first
experience and I was not disappointed. Oil change done and ---- "since we had it
up, we rotated the tires , they were due". Who does this?? Wow, I was impressed
with the initiative.

The office are is immaculate, the staff is very pleasant and organized. I even found a
"thank you for your business" card in an envelope along with a mint on the dashboard
when I picked the car up! Ok, to be VERY clear, I have NEVER, EVER had this kind of
treatment anywhere!!

Well done Marty's!!
Recommended
Marty D., Owner from Marty's Auto Works responded on 04/26/2021

Mary-Ann, this review made us blush with pride!!!   We are SO grateful for your kind words and our happy to know we are doing a good job for our customers.   Thank you for making our day brighter!! 

Sincerely,
Marty & Staff
LM
LEXIE M.
Lake Mary, FL
Subaru Legacy
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2021
Ease of Mind!
My vehicle is still under factory warranty but I just wanted a second opinion as to find any issues that the dealership has missed.
Chris and John checked it out completely and found no major problems.
Thanks Guys!!

LEXIE
Recommended
LM
LEXIE M.
Lake Mary, FL
Honda Pilot
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2021
Fantastic Auto Servicr
We’re never disappointed with the service that Marty s provides. It’s better than any dealership that we have encountered.

Thanks to Everyone at Marty s!

Lexie
Recommended
Marty D., Owner from Marty's Auto Works responded on 04/25/2021

Lexie,
There are simply NO words to express how much we appreciate you!!   THANK YOU!!! 

All of us at Marty's

BB
BILL B.
Longwood, FL
Toyota Corolla
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2021
Honest and able!
We took two cars to Marty's to have them look the car over for possible purchase. First car, they found numerous problems, so we didn't buy it. Second car got the thumbs-up, so we did go buy it. We intend to take it to Marty's for future service. Thank you!!!
Recommended
Marty D., Owner from Marty's Auto Works responded on 04/25/2021

Bill,
So happy we could help you with your car buying decision.  We are here whenever you're car needs us.    

Sincerely,
Marty & Staff
Verified Customer
Longwood, FL
Toyota Camry
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2021
Great service
Marty’s was able to squeeze me in for a same day appointment. The shuttle service was an added bonus!
Recommended
Marty D., Owner from Marty's Auto Works responded on 04/25/2021

We are happy we could get your vehicle in and get you back on the road quickly.   Your patronage is greatly appreciated!! 

Sincerely,
Marty & Staff
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