At Marty’s, we base our business on ALWAYS providing our customers with honest answers and quality service. We also take pride in having the latest and best state-of-the-art tools and equipment so we can diagnose and repair your vehicles correctly the first time and get you back on the road quickly. We also offer a complimentary shuttle At Marty’s, we base our business on ALWAYS providing our customers with honest answers and quality service. We also take pride in having the latest and best state-of-the-art tools and equipment so we can diagnose and repair your vehicles correctly the first time and get you back on the road quickly. We also offer a complimentary shuttle service to our customers. We look forward to the opportunity to EARN your business! ...more
Not only did they do the work incorrectly. (Both front wheel bearings) - less than a month went by and they were already bad again. Same noise came back. Took it back to them - they claimed it was my transmission and not the work they did. 1st time.
With an older vehicle it was not worth it to put in a USED $3500 transmission... so with this economy i told them ill just drive the car till it dies then.
The noise got so bad I took my car to another shop who was able to tell me whoever touched my car last ALSO messed up my brakes, calibers, and routers. Cost to fix $1700.
Immediately im upset, call martys back they tell me dont they get first dibs to take a look since they did the work. - ummm yes however you had that chance over a month ago. Feb was the first time martys worked on my car. March the noise came back. April this new shop was able to see whats wrong. So ran the car back over to martys who again claimed and put in writing - "theres no damage and there is a noise coming from the transmission". I inform the new shop of what martys is telling me and they basically screamed at me "IT'S NOT THE TRANSMISSION!". ok well what now? Still cant afford $1700 when its martys who caused all this damage and wont take responsibility. Finally I couldn't take the noise anymore. End of June took it to yet a 3rd shop! Who was able to diagnose - yup its the wheel bearings. Installed incorrectly- they were destroyed. So I collected all this evidence. All the invoices, photos, videos, written statement etc. Sent a demand letter which martys never replied to. So I guess leaving reviews is the only way to get thier attention. Not only was the 2nd repair even more expensive I LITERALLY HAD TO PAY TWICE FOR THE FRONT 2 WHEEL BEARINGS SINCE MARTYS bent 1 part of my vehicle so the fix was even more expensive the 2nd time around, they also grounded down another part. Both of which I had to replace. NEVER GO HERE. I thought w all this documentation written statements etc. Id be able to get my money back (which im due more since they cause more damage) but they think its cute to leave it unanswered showing bad faith. At this point I dont anticipate any money back from martys- sad very shady business.
I ended up having to spend way more than $3500 due to thier negligence.