Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

1148 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 4.599998/5Overall Rating 4.599998/5Overall Rating 4.599998/5Overall Rating 4.599998/5rating 4.599998
Original
Overall Rating 2.2/5Overall Rating 2.2/5rating 2.2rating 2.2rating 2.2
99% Would Recommend
78% Business Response
Latest Review 6 days ago

Reviews


WW
Wanda W.
Chuluota, FL
Chevrolet Blazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2013 Category: Service
Wanda said when she brought the vehicle in, they got to it immediately. They called to let her know what they found and gave her an estimate for the work. They told her if there was going to be more work, they would let her know before proceeding. They called her when the work was completed and she was very happy with the results. She said she first spoke with Nick and then worked with Alex, who was very nice. They are great. She was very pleased with her experience and she would absolutely would recommend them to others.
This review was collected via phone interview by Customer Research Inc.
Marty D. from Marty's Auto Works responded on 10/09/2013

Thank you so much for your patronage.  We strive hard to provide excellent customer service to our customers.  Thank you in advance for telling your friends about Marty's Auto Works. 


AP
Arick P.
Oviedo, FL
Dodge Caliber
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2013 Category: Service
Arick said this business was really helpful. The people are really nice and straightforward
This review was collected via phone interview by Customer Research Inc.
Marty D. from Marty's Auto Works responded on 10/09/2013

So happy to hear we met your expectations.  Thank you for your patronage.


MH
Marion H.
Oviedo, FL
GMC Savana Special
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2013 Category: Service
Spoke with Amy. She said this business is always helpful, truthful and nice.
This review was collected via phone interview by Customer Research Inc.
Marty D. from Marty's Auto Works responded on 10/09/2013

We appreciate your kind words.


DB
DAVID B.
Orlando, FL
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2013
honesty pays dividends
I'm so glad I found you guys. I had just come from Tires Plus where they quoted me $14,500 to replace my A/C unit which they said was bad. You found it to be a wiring issue and charged me less than $60 to complete the repair. It appears that tires plus is 1. Competent, or 2. dishonest. You could have very easily done the same, but you didn't. In so doing you won a customer for life. Great job.
Marty D. from Marty's Auto Works responded on 10/09/2013

We take great pride is always giving our customers HONEST answers and QUALITY service.  We only do the repairs that are needed.  We look forward to servicing your vehicles in the future.
THANK YOU!!!


LS
Lorna S.
Oviedo, FL
Ford Taurus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/14/2013 Category: Service
Lorna said her overall experience with this business was pretty good.
This review was collected via phone interview by Customer Research Inc.
Marty D. from Marty's Auto Works responded on 10/09/2013

We appreciate your patronage and hope to contiunue to service your vehicle in the future.   THANK YOU!!


FB
Franklin B.
Geneva, FL
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2013 Category: Service
Spoke with Susan. She said the personnel were super friendly. They were very informative and there were no surprises.
This review was collected via phone interview by Customer Research Inc.
Marty D. from Marty's Auto Works responded on 10/09/2013

We pride ourselves in always keeping our customers informed and providing excellent customer service.  Thank you for allowing us to service your vehicle.


RA
Ronnie A.
Oviedo, FL
Geo Tracker
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2013 Category: Service
Ronnie said the business is the best in town.
This review was collected via phone interview by Customer Research Inc.
Marty D. from Marty's Auto Works responded on 10/09/2013

Thank you so much for your kind words!


HN
Hercules N.
Oviedo, FL
Cadillac SRX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2013 Category: Service
Hercules said they are courteous, honest, and thorough about everything they do. They explain things well.
This review was collected via phone interview by Customer Research Inc.
Marty D. from Marty's Auto Works responded on 10/09/2013

We strive to provide our customers with the best customer service.
Thank you for your kind review!


KB
Kistin B.
Florida
Isuzu Axiom
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2013 Category: Service
Kistin said they worked in record time. The customer service was great. She encourages them to keep up the good work.
This review was collected via phone interview by Customer Research Inc.
Marty D. from Marty's Auto Works responded on 10/09/2013

THANK YOU!!!


DW
David W.
Oviedo, FL
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2013 Category: Service
David said this business did a good job and they were quick.
This review was collected via phone interview by Customer Research Inc.
Marty D. from Marty's Auto Works responded on 10/09/2013

We are happy you were pleased with our work.


AI
Alan I.
Nissan Frontier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2013 Category: Service
Alan said the business did a great job.
This review was collected via phone interview by Customer Research Inc.
Marty D. from Marty's Auto Works responded on 10/09/2013

Thank you....please tell your friends & family about Marty's Auto Works.


JB
JOHN B.
Chuluota, FL
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2013
Honest Dependable Hospitable
Amazing service

AK
Andre K.
Florida
Infiniti G35
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2013 Category: Service
Andre said every time he goes to this business they take care of him.
This review was collected via phone interview by Customer Research Inc.
Marty D. from Marty's Auto Works responded on 10/09/2013

We take great pride in always doing our best work.  Thank you for your patronage.  


MJ
Mark J.
Toyota Sequoia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2013 Category: Service
Mark said he was really happy with the job that was done to his vehicle and this business did not try to over sell him. They got him exactly what he needed.
This review was collected via phone interview by Customer Research Inc.
Marty D. from Marty's Auto Works responded on 10/09/2013

We always provide our customers with HONEST answers and never try to sell them things they DON'T need.  This is our promise to you.  


SK
Sean K.
Winter Springs, FL
Ford Econoline
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2013 Category: Service
Sean said this business is good and quick. They always take care of him.
This review was collected via phone interview by Customer Research Inc.
Marty D. from Marty's Auto Works responded on 10/09/2013

Thank you!


AA
Anthony A.
Florida
Isuzu Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2013 Category: Service
Anthony said they had great service and a fair price. He said he appreciated that the personnel seemed to enjoy their jobs. Also, he said it is rare to find a business that really cares.
This review was collected via phone interview by Customer Research Inc.
Marty D. from Marty's Auto Works responded on 10/09/2013

We do care and we are glad you noticed.  Thank you so much for you kind words. 


BF
Brett F.
Winter Springs, FL
Mitsubishi Eclipse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2013 Category: Service
Brett said the people at this business were very friendly. The repairs were quick and cheap, which he appreciated. He would absolutely recommend them to others.
This review was collected via phone interview by Customer Research Inc.
Marty D. from Marty's Auto Works responded on 10/09/2013

We apprecaite your patronage & trust.


RB
Rose B.
Winter Park, FL
Dodge Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2013 Category: Service
Rose said they were excellent. She has known them for a long time and she is always treated nicely. Their work is always good and they are courteous. She trusts them and feels comfortable they will not tell her she needs work that does not need to be done.
This review was collected via phone interview by Customer Research Inc.
Marty D. from Marty's Auto Works responded on 10/09/2013

Thank you for this  great review and for your patronage. 


LG
LALON G.
Oviedo, FL
Mercury Villager
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2013
Excellent service!
Alex is always courteous and easy to work with--he explains any work needed. Will miss Roy, but feel confident with Alex on board.
Marty D. from Marty's Auto Works responded on 10/09/2013

We miss Roy too but he is enjoying RETIREMENT!!!  We feel Alex will continue to provide our customers with the same excellent customer service that Roy did for the past 3 years as he was trained by one of the best.   Thank you!!


JY
JACK Y.
Winter Park, FL
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2013
job well done
The job was done well in a timely manner.
Marty D. from Marty's Auto Works responded on 10/09/2013

We are pleased that you were satisfied with our service.


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