Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

418 Reviews

100% Would Recommend
Latest Review 6 days ago

Reviews


MM
Mohammad M.
Boonton, NJ
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Mohammad said this facility is always good and he is very satisfied.
This review was collected via phone interview by Customer Research Inc.

DJ
Dom J.
Boonton, NJ
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018
Taking Excellent Care of My LeSaber
To me, the most important aspects for a car care facility are:
1. I take it in to get it fixed. It gets fixed. And it STAYS fixed. No need to keep bringing it back for the same reason. MD Auto has done a Great Job for me in this way

2. Even more importantly, who I trust my car to does NOT tell me I need a certain part or service when in fact I don't. This is precisely why I will NEVER take my car to Pep Boys again. And even though it's moot now because Sears is going out of business (GOOD), I stopped taking my car to them decades ago for this same reason. My previous mechanic passed away about a year ago and a neighbor recommended me to MD Auto. He told me without my even having to ask, "If they tell you that you need something, then you definitely need it. They don't do what too many shops do, realize that their customers are at their Mercy and take advantage." I absolutely 100% trust MD Auto to give me Top-Quality...and Ethical... Service.

The question below asks if I would recommend MD Auto to a friend. But it doesn't give me this option, so I'll say it here: "Oh heck yeah!"

Thank you VERY Much Mike, Glenn, Ryan, Stephanie and whoever I didn't name here. You're all THE BEST!

TB
Tony B.
Boonton, NJ
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Tony said he will recommend the business for work.
This review was collected via phone interview by Customer Research Inc.

BN
Benjamin N.
Boonton, NJ
Mazda CX-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Service
Benjamin said he would definitely recommend this business.
This review was collected via phone interview by Customer Research Inc.

JB
Joe B.
Boonton, NJ
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/26/2018 Category: Service
Joe said they are very good. Also they did try to up sell him.
This review was collected via phone interview by Customer Research Inc.

ST
Sal T.
Ogdensburg, NJ
Mercedes-Benz ML350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018
Always a good experience
Always had a good experience and they are always friendly and let you know what's going on before they proceed.

JG
Jim G.
Boonton, NJ
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Jim said this business was good.
This review was collected via phone interview by Customer Research Inc.

JD
Jacques D.
Weirsdale, FL
GMC Savana Special
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
Jacques said he spoke with the owner and the mechanic. They are very knowledgeable and helpful. Also they went above and beyond.
This review was collected via phone interview by Customer Research Inc.

JK
Jake K.
Boonton, NJ
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
Jake said the service was good.
This review was collected via phone interview by Customer Research Inc.

AR
Alissa R.
Pine Brook, NJ
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Alissa said the employees went out of their way for her service. They provided service transportation.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Boonton, NJ
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018
Honest and reliable
You can always know that your car is in good hands. I have a 14 yr old car and they always advise me honestly what needs to be done.

JH
James H.
Hopatcong, NJ
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
James said that he is a long time customer at this business and he recommends them for service.
This review was collected via phone interview by Customer Research Inc.

DJ
Dom J.
Boonton, NJ
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018
Another Fine Job...THANK YOU!
I can never thank my (now unfortunately former) neighbor Kevin Kling (moved to NC) for recommending MD Auto to me. Timely, thorough, professional work...and I NEVER feel as if you are telling me I need something that I don't need. Years ago, I went through that with both Sears and Pep Boys. And I vowed to NEVER go to either of those places again, not even to get Diehard batteries with the lifetime warranty.

I trust you completely, and very much appreciate your taking such great care of my LeSabre.

CH
Cristi H.
Boonton, NJ
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018 Category: Service
Cristi said Mike is fantastic. He always works around the customers schedule. They do the work that is to be done with good prices.
This review was collected via phone interview by Customer Research Inc.

KT
Kim T.
East Hanover, NJ
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018
Honda Accord
I brought my car in without an appointment but Mike and the team addressed my concerns immediately and made the repairs

KT
KIm T.
East Hanover, NJ
Acura RDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018
Acura RDX Turbo
I’m beyond pleased with replacement of my turbo. 100% satisfied. Repair was completed quickly and professionally

GD
Gail D.
Maplewood, NJ
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018
Friendly dependable service
Highly recommend!

DM
Donovan M.
Rockaway, NJ
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Donovan said that the service was good at this business. He would recommend them.
This review was collected via phone interview by Customer Research Inc.

JL
Joe L.
Boonton, NJ
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Spoke with Kim. She said they are good and helpful. .
This review was collected via phone interview by Customer Research Inc.

SB
Shep B.
Easton, PA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018
5 plus stars
I can't recommend MD Auto enough. Mike (the owner) is always straight forward.

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